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There was a Problem Synchronizing Your QuickBooks License Data with Intuit

There was a Problem Synchronizing Your QuickBooks License Data with Intuit

QuickBooks is convenient accounting software that helps you perform your business accounting tasks with precision. The software also uses cloud storage to back up your data and synchronize software data with Intuit servers. Synchronization may fail due to software issues or external factors. If QuickBooks Sync Manager is not running on her PC, it can cause problems as the software fails every time it syncs data with a third-party application or server. If your QuickBooks are affected by a similar issue, read through to the end of this blog to learn more about the trigger and how to fix the issue.

QuickBooks Sync Manager is a program that runs on your desktop and helps you exchange data between versions stored on your desktop and cloud servers. Every time a user makes a change to the database or server, that change is automatically updated with another version.

You may see errors in the QuickBooks Sync Manager. We recommend reading the post to the end to know the cause and solution for this. Alternatively, you can contact the experts on our team.

Cause of this error:

  • Poor network connectivity can cause software problems when trying to upload data to the server and sync failures.
  • The Intuit Sync Manager is blocked by the Windows Firewall running on the system and is having issues whenever it tries to connect to the server.
  • A Windows component such as .NET Framework or MSXML is corrupted.

Steps to fix QuickBooks Sync Manager errors:

QuickBooks Sync Manager Error Windows 10:

When a user upgrades to Windows 10 and tries to use Sync Manager, they may encounter such an error. This error may be caused by corrupted or missing program files. The following steps help users fix such errors.

  • The first step is to rename the sync manager folder name.
  • The next step is to close all company files from the QuickBooks software and Sync Manager.
  • Then locate the sync manager folder and rename that folder to the old sync manager.
  • Finally, the user should create a new sync manager folder.
  • Then reopen the software and select the Sync Now tab to sync your company data.

Steps to fix the QuickBooks license, not syncing issue

 All solutions have detailed steps so you can fix QuickBooks not syncing licenses yourself. Understand the cause of the error and use the solutions below to fix it. These solutions are:

 Solution 1: Check your internet connection

  • In QuickBooks, click the Help menu option.
  • Then click on the “Set up Internet connection” option.
  • Then select the “Use computer’s Internet connection settings” option.
  • Click the “Next” button.
  • Once that’s done, select advanced connection settings. All internet options will appear on the screen.

Solution 2: Check your license and product key

  • Open the QuickBooks software
  • Then press his F2 key on the keyboard
  • A product information window opens on the screen. In it, check the product key and license key
  • Also, check the product name
  • The release date is displayed at the end of the product name.

Solution 3: You need to rename the EntitlementDataStore.Ecml file

The Entitlement Client folder is confidential. You can also perform actions such as “Show hidden files and folders” or “Perform a file search in Windows” before proceeding to the next step.

Windows 10 version:

Open File Explorer by clicking the folder icon on your desktop or taskbar. Then select View > Hidden Items from the View drop-down menu.

 Windows 8.1/8 version

  • Tap and hold Windows + E on your keyboard to open File Explorer
  • Go to the View menu and select File Extensions and Hidden Items.

Windows File Search in Windows 10, 8.1, 8

  • To open Windows Explorer, go to your keyboard and press and hold the Windows key and the letter E (Windows + E).
  • Use Ctrl+F while holding down the Ctrl key to select the search field.
  • If you can’t remember the entire file name, try entering part of it
  • If you can’t remember the file name. Use an asterisk and an extension instead.
  • You can include .qbw to find QuickBooks data files or Doc to find Microsoft Word documents.
  • Search results are displayed on the screen

 Rename the EntitlementDataStore.Ecml file.

  • Firstly, open the “Run” command.
  • Press and hold Windows + R on your keyboard at the same time.
  • Copy and paste the given path.
  • The path is C.ProgramDatalintuit Entitlement Client.
  • Then press ‘Enter’.
  • Locate the V8 folder
  • Right-click on the folder and select the Rename option. Add “ALT” to the end of the file name
  • Add OLD to the end of the file name
  • Press Enter and you’re done

Solution 4: Make sure the Internet is not blocked by a firewall. Check your internet connection to make sure it is not blocked by a firewall.

  • Check your internet connection to make sure it is not blocked by a firewall.
  • For QuickBooks, first, add a firewall port exception.
  • Go to Windows start menu button
  • A Windows Firewall window will open on your screen.
  • Click on advanced settings
  • Right-click an inbound rule and select Port.
  • The same applies to exit rules. Make sure TCP is selected before continuing.
  • Click the “Next” button and you’re done.

Solution 5: Configure Internet Explorer settings

Check the Internet Explorer security options

  • to reset Internet Explorer settings
  • Internet Explorer browser must be launched.
  • Go to the “Tools” menu.
  • Then select Internet Options.
  • Go to the Advanced tab.
  • Select the Restore advanced settings button.
  • To reset Internet Explorer settings, click the Reset option.
  • Then you will see a window for resetting Internet Explorer settings
  • Click the reset button.
  • Click the Close button when finished.
  • Reopen the Internet Options window.
  • Go to the Security tab.
  • Click the internet icon.
  • Click the Customize Level button below.
  • Select the Medium-High option (default).
  • Click the OK button to save your changes.
  • Click the Apply button, then click the OK button.


All the above are simple fixes that can help fix QuickBooks license sync issues. Find the cause and apply the solution. If you have a problem or you can’t solve it yourself. Then contact our team who is available 24/7.


1. What are the most common reasons for QuickBooks Sync Manager errors?

There are several possible reasons for the QuickBooks Sync Manager error. This can cause problems in the first place. The most common reasons for QuickBooks Sync Manager errors are:

  • Program files are in the wrong location.
  • Corrupted program files.
  • Due to network problems during data transfer.

2. How do I manage sync settings in QuickBooks Connector (oneSaas)?

You can manage your sync settings in the QuickBooks Connector (OneSaas) dashboard. You can also turn automatic syncing on or off completely if you prefer to manually trigger syncing only when you need it. It also provides the ability to set the time zone and start date of the integration.

3. How can I resolve the QuickBooks license out-of-sync issue?

Check your internet connection to make sure it is not blocked by a firewall. Click the “Next” button and you’re done. Click the Apply button, then click the OK button. All of the above are simple fixes that can help fix QuickBooks license sync issues. Find the cause and apply the solution.

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