How to Fix QuickBooks Payroll Update Error 15102

Error 15102 typically occurs when one or more QuickBooks updates are not successfully installed. This error can happen when the updates are attempted by mistake, when the computer is not connected to the Internet, or during a power outage. In this article, we will discuss how to fix the QuickBooks Payroll update error 15102.

Why does Error 15102 happen in QuickBooks Desktop?

QuickBooks users encounter payroll update error code 15102 due to innumerable factors like:

• The specified download link is not valid, and the shared download option is turned on.
• Your QuickBooks software version is not updated.
• QuickBooks is running in the terminal services environment in multi-user mode.
• You are running the application as a Windows administrator.
• If you are using the Windows Vista operating system, you are not logging in as a Windows Administrator, nor are you running the Administrator program.

Symptoms of QuickBooks Payroll Update Error 15102

When the QuickBooks error 15102 happens, it creates the underneath recorded side effects

• When you fail to update the payroll, that error shows up on the screen.
• You are not capable of downloading an update for your QuickBooks Payroll membership service.
• Slow execution of PC.
• QuickBooks hangs for a few seconds each time it happens.

Steps to Fix QuickBooks Payroll Update Error 15102

Below are the reliable and appropriate ones that help you easily get rid of such payroll issues. Once the error gets sorted, you’ll be able to download the latest payroll update as well as the QB Desktop update. To do this process, keep the valid or active payroll subscription with your QuickBooks desktop handy.

Do perform the prerequisite things before applying the fixation methods

You have to install the latest update by opening your QuickBooks Desktop:

A. Update QuickBooks Desktop

• Initially, open your QuickBooks Desktop
• Next, go to the Help >> Update QuickBooks Desktop
• After that, select the tab called “Update now” situated at the top and then hit Get Updates.

B. Download the latest Payroll tax table

• The very first, open your QuickBooks
• Move to the Employees menu >> Get Payroll Updates
• Then select the Download Entire Update
• Once selected then click on the Download Latest Update.

Step 1: Switch to The Single-User Mode If You’re Using The Multi-User Mode

Switch To The Single-User Mode If You’re Using The Multi-User Mode

Since only one person can access the company file, if you use multi-user mode, it is important to switch to single-user mode. To do this

• Go to the File menu in QuickBooks
• Press Single User Mode.

Step 2: Remap The Drive To A New Letter If The Download Location Is Correct

Remap The Drive To A New Letter If The Download Location Is Correct

• First, close your QuickBooks Company file
• Next, remap the network drive to a new letter 
• Now, using a new mapped drive letter, try to open the company file 
• Go to the help menu >> Update QuickBooks 
• Click the Options tab 
• After that, turn the shared download off and turn it on once again
• Verify whether the download location is using the new mapped drive letter 
• Once verified then click the Save & Close tab.
• Finally, try again to download the latest tax table.

Step 3: Make Sure That The Location Of The Mapped File Is Correct Or Not

Make Sure That The Location Of The Mapped File Is Correct Or Not

• Initially, open the Product Information window by pressing Ctrl + 1 
• Look for the mapped path for example: ‘[x]:\[folder name]\[data file name]‘ 
• Once find then, write it down 
• Go to the Help menu and then click Update QuickBooks 
• Next, move to the Options tab and make sure the information in the Download location is correct 
• Also, note that the drive in the download location should be the same drive that appears in the Product Information window if the shared Download is set to “Yes.”
• Along with that, the directory in the “Download Location” must also be the same as the QB Desktop Installation directory, and when shared, it is set to “No”
• If you find the location is incorrect, then change the state of the location and select one of the following 
• For shared Download, you have to select “No” if “Yes” is selected 
• Click Save, but if “No” is selected for shared download, then you have to select “Yes”
• After that, hit the Save button 
• Once done with the above processes then click Close and try to download the latest tax table once again.

Step 4: Run QuickBooks Desktop as an Administrator. If the Error is Still Continuing with your Windows Vista

Run QuickBooks Desktop as an Administrator. If the error continues with your Windows Vista.

• In the beginning, right-click on the QuickBooks icon and select “Run as an Administrator.”
• Click Continue if “User Account Control” prompts you to run the program.
• After done with that, you have to reset the QuickBooks Updates.

FAQ’s

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