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QuickBooks Error 15103

QuickBooks Error 15103

Nowadays it is so common to encounter different kinds of errors if you are a regular user of QuickBooks. Just like other normal software, QuickBooks also fails to function properly when it comes to fixing QuickBooks error 15103.

QuickBooks error 15103 usually takes place in your system when the user attempts to download QuickBooks Desktop or Payroll updates. Moreover, the wrong configuration can also show this error. 

Understanding the QuickBooks Error 15103

It is an undeniable fact that this error is related to the update process of payroll which doesn’t allow users to utilize the improved features of the QuickBooks payroll service. With the help of this blog, you will learn how to troubleshoot QuickBooks error 15103. So before starting the process, you are required to identify the causes first and then walk through the solutions accordingly.

How many reasons are behind occurring QuickBooks error 15103?

Before moving ahead, it is important to figure out the triggers of QuickBooks error 15103 because you can’t get a proper solution to your problem until you are familiar with its causes.

  • The window registry is damaged.
  • Installation of QuickBooks is unsuccessful.
  • QuickBooks error 15103 will happen when the system malware has an issue.
  • If the window file is corrupted and damaged.
  • The connectivity issue with the network is also the cause of this error.
  • When QuickBooks is not able to verify the digital signature of a file.
  • If the Microsoft Internet Explorer has an incorrect configuration.
  • This issue takes place due to the incomplete installation of QuickBooks files and it got damaged. 
  • It is possible that QuickBooks cannot access a particular download location.
  • There are some other prominent causes of QuickBooks error 15103 such as;
    • If the Spy Sweeper is there in the Webroot antivirus system.
    • When the user doesn’t have the admin rights required to install the latest updates of QuickBooks.
    • Your QuickBooks Desktop Software program may not be updated to the latest version due to the corrupted downloaded file.

Symptoms of QuickBooks Error 15103

Users encountering Error 15103 will often notice:

  • QuickBooks Desktop is incapable of completing the update process.
  • An error message pops up when the user updates the process.
  • After an error message pops up QuickBooks does not perform properly.

How to Fix QuickBooks Error 15103?

Below are the mentioned easy solutions to resolve QuickBooks Error 15103, follow all the solutions carefully:

Solutions 1: Install a Digital Signature Certificate

By installing the Digital Signature Certificate, you can rectify QuickBooks error 15103.

  • Navigate to QBW32.exe which is in the C:\Program File\Intuit\ QuickBooks that represents the QuickBooks version you’re currently using.
  • Now, you need to write QBW32.exe to the top right corner and then right-click on QBW32 and select Properties.
  • Go to the Digital Signatures tab and make sure that Intuit Inc. is selected in the signature list.
  • After that, tap on Details.
  • In the Digital Signature, the detail window clicks on the View Certificate.
  • Then Hover over the Install Certificate in the certificate window.
  • Once you are done with the above step, hit Next until the finish tab appears, and later, press Finish.
  • Restart your computer now.
  • When the import is completed open the QuickBooks desktop. 
  • At last, download the update again.

Solution 2: Edit Internet Explorer Settings

You have to edit Internet Explorer Settings if you want to get over QuickBooks error 15103.

  • Before moving ahead, you need to open your Internet Explorer.
  • Now tap on the gear icon and then select Internet Options.
  • Navigate to the Security tab, Trusted Sites, and Site.
  • After that, you have to add the following websites:
    • If you are using the US version of QuickBooks:- or
    • In case you are using the Canadian version of QuickBooks:- or
  • Once all is set, you can press the Close button.
  • Then choose the Apply option and then click OK.
  • Finally, you can check whether the QuickBooks error 15103 is resolved or not.

Solution 3: In Safe Mode Download The Update

QuickBooks error 15103 might be fixed if you download the Update in safe mode.

  • Initially, open your system in safe mode.
  • Then download the update.
  • Once you are done with the above step, restart your system in normal mode.
  • Lastly, redownload the update and verify whether is fixed or not.

Solution 4: Firewall And Antivirus Defender Configure

Configuration of the Firewall and Antivirus Defender is imperative to resolve QuickBooks error 15103. 

  • You are required to set up your firewall anti-virus defender to check that your QuickBooks files are saved and secure.
  • If your firewall is not configured then it can damage QuickBooks files when it comes to downloading updates and reinstalling any version.

Solution 5: Downloads & Run the QuickBooks Clean Install Tool 

  • Download the ‘QuickBooks Tools Hub‘ in the first step
  • Save the file to your computer’s hard drive
  • To finish the installation, open the QuickBooks Tools Hub from the downloads folder and then follow the on-screen instructions
  • Select the ‘I accept’ option from the licence agreement
  • From your computer’s desktop, select the QuickBooks Tools Hub icon
  • Clean Install Tool is available after selecting Installation Issues
  • Select an appropriate version of QuickBooks Desktop and then click “Next”
  • Click “Ok” when the message “Please install your copy of QuickBooks to the default location” shows on the screen
  • Continue with a fresh installation of QuickBooks when the Clean Install Tool has entirely removed QuickBooks from the machine.

Solution 6: Run And Download Quick Fix My Program

By running and downloading Quick Fix My Program, you can get rid of QuickBooks error 15103.

  • You need to download QuickBooks Tool Hub first.
  • Once the program is completely installed on your computer, navigate to the Program Problems tab.
  • After that, you are required to click on the Quick Fix my program.
  • Now, you have to keep patience for a while until it starts automatically.
  • At last, when you are done with the process, reopen the QuickBooks Desktop.

Solution 7: Run The Reboot .Bat File

If your system displays “Quickbooks error 15103” again and again then you can follow the steps that are jotted below.

  • First of all, you are required to close your QuickBooks desktop.
  • Now, give a right-click on the QuickBooks icon.
  • Then select Properties.
  • Navigate to the open file location and type reboot/reboot.bat at the top right search bar.
  • Here, you can see a file named reboot/reboot.bat, choose the file and right-click on it.
  • After that, select Run as Administrator.
  • Tap on Yes if prompted.
  • Finally, restart your system to implement the changes and reopen QuickBooks.
  • Click Update if you agree to install the updates on your system.

Solution 8: Check The Internet Connection And The Settings Of QuickBooks

To resolve QuickBooks error 15103, make sure you have a proper Internet connection.

  • Ensure that the QuickBooks files have internet access for incoming and outgoing.
  • You are also required to configure your firewall and antivirus.
  • In case you try to download the update and the firewall is not associated with QuickBooks can be because of the 15103 error code.

Solution 9: Download And Install QuickBooks File Doctor

You are supposed to Download and Install QuickBooks File Doctor if you don’t want to struggle with QuickBooks error 15103.

  • You would have to download QuickBooks Tool Hub and move to your downloads by pressing CTRL+J.
  • Under your downloads list click on QuickBooksToolsHub.exe
  • Now, tap on Yes to allow this app to make changes.
  • Then, you are required to hit the Next button to install it and click Yes again to accept the license agreement.
  • Once you are done with the above step, press the Next button and then click Install (It may take some time).
  • Click on Finish when the installation is complete.
  • Now, you need to open QuickBooks Tool Hub (this icon will be available on the desktop).
  • In the Company File Issues tab, select Run QuickBooks, File Doctor.
  • Click on Browse to choose the company file.
  • Select Check your file and network.
  • Press Continue.
  • In the end, enter the QuickBooks Admin password and click Next.

Solution 10: Switch To Normal Startup Mode

To resolve QuickBooks error 15103, you can go to normal startup mode.

  • Open the Run window by clicking on Windows+R together.
  • Now, you have to type MSCONFIG into the Run box and press OK.
  • Then, select the Normal startup.
  • You need to tap on the Apply button and then click OK.
  • At last, restart your system.

Solution 11: Repair QuickBooks Using Windows File Repair

By repairing QuickBooks, you can keep “QuickBooks error 15103” away from your system.

  • You would have to use Task Manager to close all programs running in the background. 
  • Now, make right-click on your taskbar and click on Task Manager from the menu that opens.
  • Here, you will view a list of programs running on your computer. 
  • Now, tap on the Program and select End Task to close the program. 
  • Make sure all programs are closed and later you can close the task manager. 
  • On your Windows search, you have to write Control Panel and hit on the Control Panel app from the search results.
  • You are required to select Uninstall a Program from the Programs section on the Control Panel window. 
  • If you do not see this then search for Programs and features and then click on it.
  • The next window will show you a list of programs that are currently installed on your computer. 
  • After that, highlight the version of QuickBooks you are updating and choose Uninstall/Change. 
  • You will have to confirm your choice by clicking on Yes.
  • Once you are done with the above step, the uninstallation window will appear on the screen. 
  • Click on Next to continue.
  • On the next page, you will find the option of repairing the program or uninstalling it from your system. 
  • Tap on Repair and then press the Next button.
  • If Windows shows you a warning that some files are in use, then you can press Ignore because you closed all programs before proceeding with the repair.
  • Later, restart your computer and start QuickBooks when the repair process is completed.
  • Check once if the update finishes without glitches or errors.

Winding up!

In this above-stated article, multiple troubleshooting techniques are described briefly to assist you with prompt and cutting-edge solutions for QuickBooks error 15103. But if you are unable to implement any of the steps or fail to handle several technical bugs simultaneously, feel free to get in touch with QuickBooks helpdesk team members as they have vast years of experience in tackling such errors in one go.


  1. How can I view Digital Signature Details while rectifying QuickBooks error 15103?

    To check the Digital Signature Details, you are supposed to go through the below-listed steps.

    💠 You have to open the file that contains the digital signature you want to view.
    💠 Now, hover over File, click Info, and then View Signatures.
    💠 In the list, hit the down arrow on a signature name and later tap on Signature Details.
    💠 From the Signature Details dialog box, you can determine if the signature is;
    Valid- The signature is current. The certificate is trusted and isn’t expired or revoked.
    Invalid- The certificate is revoked or the content signed has been altered.
    Recoverable error- The Signature isn’t valid now but you might be able to make it valid. The problem might be that you are offline, the certificate is expired, or the certificate issuer isn’t reliable.
    Partial Signature- A portion of a file is signed. 

  2. What to do If I need to repair my corrupted files to get rid of QuickBooks error 15103?

    Corrupt file errors can be unpredictable and least expected. It can not only interrupt your process but also harm your device as well. Follow the Open and Repair command if you want to get rid of a corrupt file error.

    💠 First of all, click File, open and browse then navigate to the location where the document (Word) workbook (Excel), or presentation (PowerPoint) is stored.

    Note: Don’t try to open the file from the Recent section as this won’t go into the Open dialog box.

    💠 If you are using Microsoft Office 2013, you need to choose a location such as OneDrive or the Local Computer and then click Browse.
    💠 In case you are using Office 2010, you don’t have to tap on Browse.
    💠 Select the file you want and then hit the arrow next to Open.
    💠 Once all set, you need to click Open and Repair.

  3. Is it possible to set up automatic updates in QuickBooks especially when the user is facing QuickBooks error 15103?

    Many users got tired of keeping their system up-to-date regularly. If you are one of them then the below- steps are presented for you.

    💠 Hover over the Help menu and then choose Update QuickBooks Desktop.
    💠 After that, you are required to switch to the Update Now tab.

    Tip: you can select the Reset Update checkbox to clear all previous update downloads.

    💠 Click Get Updates to start the download.
    💠 Once the download finishes, you have to restart your QuickBooks Desktop.
    💠 If prompted, you need to accept the option to install the new release.

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