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QuickBooks Payroll update Error 15106

QuickBooks Payroll Update Error 15106

QuickBooks Payroll update Error 15106 belongs to the series error of 15XXX and it happens when there are no administrator rights or it conflicts with other software. The cause is settings of UAC are turned on or you are not logged in as an admin. Fix the error by logging in as an admin, pausing the antivirus or firewall, then turning off the UAC if required. 

Error: QuickBooks Error 15106
Error Message: Error 15106: Your QuickBooks isn’t able to update because the downloaded files have been corrupted.

QuickBooks Payroll Error 15106 states that the update program cannot be opened or that the update program is damaged. It generally occurs when you try to update the QuickBooks desktop. You’ll receive this error because the antivirus application installed on your system is blocking the network connection. But it may also occur when another user is logged into the company file. This user is generally an administrator who is making changes to the preferences in QuickBooks.

You cannot get the latest tax tables and rates until you fix QuickBooks payroll error 15106. When you’ve logged in to your system as an administrator, you can go ahead and take on the task of creating exceptions for QuickBooks so that it can connect to the internet and download updated files to install them later. User account control settings may also have to be altered if you’re getting this error. In the end, we’ll try the selective startup option so that no other program interferes during the update process.

In this post, you’ll learn how to fix QuickBooks payroll error 15106.

quickbooks payroll error 15106
QuickBooks Payroll Update Error 15106 error message
"If the user wants to talk to QuickBooks experts related to any error, they can call on QBPayrollHelp on toll free number . They offer round the clock support."

Quick Overview of QuickBooks Payroll Update Error 15106

Error Code:Error 15106Developer:Intuit Inc.
Error Description:Your QuickBooks isn’t able to update because the downloaded files have been corrupted.Software:QuickBooks
Symptoms:You are not capable of updating the process of payroll, It will slow down your QuickBooks.Applies to:Windows 10 and 11
Cause:Spy Sweeper is present in the Webroot antivirus software, Users might not have logged in with the usernameSolution:Switch User Mode To An Administrator Mode, Turn Off User Account Control (UAC)

What is QuickBooks payroll Error 15106?

The Windows Installer plays a crucial role in installing and uninstalling QuickBooks software. However, if it encounters corruption, various error issues may arise. QuickBooks payroll update error 15106 is one such issue when there are problems with the Windows Installer. Exploring other factors contributing to this issue on your device is also essential.

Symptoms Associated with QuickBooks Payroll Error 15106 

When QuickBooks Payroll update error 15106 occurs, the system exhibits the following symptoms:

  • Significant degradation in QuickBooks performance.
  • Difficulty encountered in updating the program.
  • Inability to process payroll updates.
  • Error Message – 15106: QuickBooks can’t update.

Possible Causes of QuickBooks Payroll Update Error 15106

Several potential reasons can lead to such an error in QuickBooks. These may include:

  1. Antivirus or system security applications blocking communication.
  2. Restrictions on writing or reading new files due to the QuickBooks user not being logged in as an administrator.
  3. Activation of User Account Control, which can trigger error 15106.

Solutions to Resolve QuickBooks Payroll Error 15106

Below are the mentioned possible solutions to fix QuickBooks Payroll Error 15106, follow all the solutions carefully to resolve your problem:

Solution 1: Install QuickBooks in Selective Mode

We suggest installing QuickBooks in Selective mode on your system to resolve the issue. Follow these steps:

  1. Create a backup of your company files.
  2. Note down your product credentials separately for future use.
  3. Switch your system to selective mode.
  4. Proceed to install QuickBooks on your system.
  5. Once installed, revert your system to its previous mode.
  6. Open QuickBooks and check if the error persists.

Solution 2: Repair QuickBooks Desktop Installation

Follow the given instructions to Repair the QuickBooks Desktop installation:

  1. Press the Windows + R keys to open the Run window.
  2. Type “appwiz.cpl” and press Enter.
  3. Navigate to QuickBooks in the list of installed programs.
  4. Double-click QuickBooks and select Change/Remove.
  5. Choose the Repair option and follow the on-screen instructions to repair the QuickBooks installation.
  6. Restart your system and reopen QuickBooks.
  7. If prompted, click Install Now to install any recently downloaded updates.

Solution 3: Clean Installation of QuickBooks

Perform a clean installation of QuickBooks in four steps:

Step 1: Create Data Backup

  1. 1. Log into QuickBooks in single-user mode.
  2. 2. Go to the File menu, select Backup Company, then Create Local Backup.
  3. 3. Choose the location for storing the backup and click OK.
  4. 4. Click Next to proceed.

Step 2: Login to the System in Selective Startup Mode

  1. Open the Run window, type “msconfig, ” then click OK.
  2. Navigate to the General tab and choose Selective Startup.
  3. Check the box beside Load system services.
  4. Click on Services, then Hide all Microsoft services.
  5. Checkmark Windows Installer in the list of services.
  6. Click Restart.

Solution 4: Disable User Account Control (UAC)

Disabling User Account Control (UAC) can resolve the issue. Note that steps may vary across different Windows versions.

  1. Press the Windows + R keys to open the Run box.
  2. Enter “control panel” and click OK.
  3. Select “User Accounts.”
  4. Click “Change User Account Control settings.”
  5. If prompted by UAC, click Yes.
  6. Adjust the slider:
    • Select “Never notify” to turn off UAC and click OK.
    • To turn on UAC, select “Always notify” and click OK.
  7. Restart the system.

Solution 5: Uninstall the Antivirus Program and Rename Folder

  1. Press Ctrl + Shift + Esc to open Task Manager.
  2. Go to the Processes tab and terminate the antivirus process.
  3. If encountering issues, uninstall the antivirus program.
  4. Rename the QuickBooks update folder:
    • Open File Explorer with Windows + E.
  5. Navigate to:
    • For 32-bit users: C:\Program files\ Intuit\ QuickBooks (year)\Components
    • For 64-bit users: C:\Program files (x86)\Intuit\ QuickBooks (year)\Components
    • Right-click the downloadqbXX folder (XX representing QuickBooks version year) and select Rename.
    • Add “.old” to the end of the name.

Solution 6: Log in with Admin Credentials

Below are the given two steps to logged in your QuickBooks with admin credentials, follow steps carefully:

Step 1: If Logged in as a Different User

  1. Right-click the QuickBooks Desktop icon.
  2. Select “Run as administrator.”
  3. Enter admin credentials and click OK.

Step 2: Switch to Admin Account

  1. Click the Start menu.
  2. Select “Switch user” from the bottom right arrow.
  3. Enter admin credentials to switch to the admin account.

Solution 7: Refresh Program Files by Running Reboot.bat File

If the error persists after trying the above solutions, it may indicate deeper issues within the program files. In such cases, utilizing the Reboot.bat batch file in the QuickBooks folder can help refresh the program files. Follow these steps to run the .bat file:

  1. Close QuickBooks Desktop and right-click on the QB icon.
  2. Select Properties and then click Open File Location.
  3. Locate the reboot.bat file, right-click on it, and choose Run as Administrator.
  4. Wait for the command prompt window to appear and let it run its course without interference.
  5. Once the window closes automatically, restart your system and attempt to download the updates again.

Solution 8: Reset QuickBooks Updates

  1. Navigate to the Help menu in the QuickBooks application.
  2. Select Update QuickBooks.
  3. Check the Mark All option under the Options tab.
  4. Click Save and then proceed to the Update Now tab.
  5. Tick the Reset Updates checkbox and click Get Updates.
  6. Verify if the QuickBooks payroll update error 15106 persists.

Solution 9: Delete WebRoot Spyware Sweeper

Disabling third-party and antivirus applications may not suffice; you may need to remove the WebRoot Spyware Sweeper application to eliminate any blockages it may have caused. Follow these steps:

  1. Go to Control Panel from the desktop or Start menu.
  2. Click Uninstall/Change or Add/Remove a program under the Programs and Features tab.
  3. Double-click the antivirus application or WebRoot Spyware Sweeper.
  4. Choose Uninstall from the Uninstall/Modify option.
  5. Follow on-screen instructions to complete the uninstallation process.
  6. If the error 15106 disappears after removing the antivirus program, consider reinstalling it.
  7. add QuickBooks and its processes (qbw32.exe, qbupdate.exe, and qbdbmgrn.exe) to the antivirus exclusion list to prevent further blocking.

Conclusion

Specific errors require immediate resolution upon encountering them, and QuickBooks Payroll Update Error 15106 falls into this category. We’ve outlined several methods above that you can utilize to address QuickBooks Error Code 15106. However, if you find the issue persists despite your efforts, please contact our service provider team for assistance. We’re here to help you resolve any lingering problems and ensure the smooth operation of your QuickBooks software.


FAQs


  1. Why am I getting QuickBooks Payroll Error 15106?

    💠 There are issues with your antivirus software. Sometimes, there is the Spy Sweeper present in it.
    💠 The antivirus is blocking the update in your QuickBooks software.
    💠 If you have not login with your username then you won’t get all the rights to access all the files so it becomes difficult to do this.

  2. What are the other solutions rather than these mentioned solutions?

    💠 You can turn off the User Account Control in the settings
    💠 The clean install can be done for installing the QuickBooks in the mode of Selective Startup
    💠 You have to rename the folders after stopping the antivirus

  3. What if the tax table is not updated with the QuickBooks version?

    In this case, you have to download and update both QuickBooks and the Tax table also to keep everything up to date. So that you won’t get any issues while working in your QuickBooks account.

  4. What is the impact of Digital Signature on QuickBooks Payroll Error 15106?

    Invalid, unregistered, or missing digital signature certificates can trigger QuickBooks Payroll Update Error 15106. Users can resolve this by:

    1. Navigate to the folder with the qbw32.exe file and double-click it.
    2. Selecting Digital Signature from the Properties window.
    3. Choose Intuit.inc and click Details.
    4. Clicking on Certificates > Install certificates.
    5. Complete the process and verify if Error 15106 is resolved.

  5. What is the impact of Spy Sweeper on QuickBooks Payroll Error 15106?

    Spy Sweeper, Webroot’s antivirus program, can trigger Error 15106 by treating the QuickBooks update program as malware. Users can check if Spy Sweeper is running by launching the task manager (Ctrl + Alt + Esc) and looking for spysweeper.exe under the Processes tab.
    Understanding QuickBooks Payroll Error 15106

    QuickBooks Payroll Error 15106, part of the 15xxx series, is a payroll update error. It occurs when attempting to update QuickBooks payroll but fails for various reasons.

  6. Why QuickBooks Won’t Update?

    Slow internet speed can hinder QuickBooks updates. Ensure a stable internet connection and troubleshoot accordingly.
    Updating QuickBooks as an Administrator
    To update QuickBooks as an administrator:
    1. Right-click on QuickBooks and select Run as admin.
    2. Provide login credentials.
    3. Proceed with the update process.

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