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How to Fix QuickBooks Error 61102?

QuickBooks Error 61102

Here’s what you should do when you encounter QuickBooks error 61102:

QuickBooks Payroll software has come as a blessing in disguise for accountants and bookkeepers as now they can tackle all payroll activities without much hassle. Furthermore, the mistakes made by manually inputting the data get reduced as the process is completed and calculations are made mechanically, toning down the need for manual interference.

Considering the confidentiality and sensitivity of the information used in the payroll, mostly it is recommended to use a PIN or password to protect the data.

However, when you try to send your information forward to Intuit without providing a suitable password or PIN, you end up facing an issue that is suffixed with error code – 61102. The issue can be resolved easily by resetting the PIN and password for your payroll system and you can continue your work from the same place that you left it without any fuss.

Error Message: Error 61102, We are sorry, but QuickBooks couldn’t retrieve your bank account information.

Quick Overview QuickBooks Payroll Error 61102

Error Code:Error 61102Developer:Intuit Inc.
Error Description:In the new screen named Send / Receive Payroll Data click on the tab labeled Send, Select the Employees option from the toolbar, and then from the sub menu select Send Payroll Data tab.Software:QuickBooks
Symptoms:Windows crashes during the program processing, While loading the QuickBooks, your system hangsApplies to:Windows 10, 11
Cause:During the update process, attempt to access information with an incorrect PIN and password.Possible Solution:In the new screen named Send / Receive Payroll Data click on the tab labeled Send, Select the Employees option from the toolbar, and then from the sub menu select Send Payroll Data tab.

What is QuickBooks Error 61102?

QuickBooks Error 61102 occurs when a user tries to download transactions from their bank to QuickBooks. This disorder hampers the successful download of bank data and impacts the reconciliation and accounting works.

Causes of QuickBooks Error 61102

  • Internet Connection: Weak internet connection or unreliable can obstruct QuickBooks communication with the bank server, leading to QuickBooks Error 61102.
  • Outdated QuickBooks Version: The user can operate an outdated version of QuickBooks can create compatibility errors with bank servers, leading to QuickBooks Error 61102.
  • Firewall or Antivirus Settings: the wrong settings of firewall or antivirus software can stop QuickBooks from creating a secure connection with the bank servers, causing Error 61102.
  • Corrupted Company File: A corrupted company file can be a reason behind the induced Error 61102 when a user tries to download bank transactions.
  • Bank Server Problem: AT the time, temporary disorders on the bank server or server maintenance can be the reason behind the QuickBooks error 61102.

Symptom For QuickBooks Error 61102

  • Disability to download or miss bank transactions in QuickBooks.
  • QuickBooks performs slowly or unresponsiveness when users access banking features.
  • Request again and again for bank credentials, despite providing correct information.
  • Bank reconciliation breakdown due to missing or wrong transaction data.

Quick-Step for Fix Error 61102 in QuickBooks Desktop

  • Restart your QuickBooks and log in to the system as Admin.
  • Select the Employees option from the toolbar and then from the sub menu select the Send Payroll Data tab.
  • In the new screen named Send / Receive Payroll Data click on the tab labeled Send.
  • You will view a new screen called Payroll Service in which you should select Forgot Your Pin? Button.
  • In this window, in the blank field against Password, you should type in the Admin password.
  • Now click on the OK button.
  • When asked to enter, type in a new password.
  • To finish the process click on Submit button.

This is just one method that does not work; you can go for the next one in which you can send a New Pin Request by following particular steps as provided on the following link:

How to Fix QuickBooks Error 61102?

Below are the additional solutions to fix QuickBooks Error 61102, follow all the solutions carefully:

Solution 1: QuickBooks Desktop Update

  • Go to the Help menu.
  • Choose Update QuickBooks.
  • Click on the Get Updates tab.
  • Choose all the updates, as we don’t know the exact update that addresses this issue.
  • Click on Update Now.
  • Restart QuickBooks and click on Yes, when prompted to install the updates.

Solution 2: Firewall and Antivirus Configuration

  • To start away, navigate to the Control Panel.
  • Now, select Windows Firewall.
  • Then, you need to tap on Turn Windows Firewall on or off.
  • Lastly, select the disable Windows Firewall option.

Solution 3: Check your Internet Connectivity

  1. First, open the Internet Browser and it is recommended to use Internet Explorer 11 or later.
  2. Now, type and then press the Enter tab.
  3. Make sure you have noted the time taken by the browser while loading the website
  4. If the loading takes too long, it indicates that there is some issue with your internet connection.

Solution 4: Clear Cache Files of your Internet Browser

For Google Chrome

  • First of all, start Google Chrome and go to Settings then select Clear Browsing Data. 
  • Next, choose the Cached Images and Files option.
  • Tap on the Clear Data button.
  • Within some time, the cache files will be cleared. 

For Firefox 

  • In the Firefox browser’s address bar, you need to type about: preferences#privacy and hit the Enter tab.
  • Tap on the Clear your recent history button.
  • Then, select Cache from the list and click on Clear Now. 

For Internet Explorer: 

  • Hold and Press the CTRL + Shift + Delete keys together on your keyboard and it will open the Delete Browsing History page.
  • Next, you need to select the Temporary Internet files and website files.
  • Finally, hit the Delete tab to get the task accomplished.

For Safari: 

  • Choose the Develop option from the top.
  • Tap on the Empty Caches icon.

Solution 5: Create a New Company File

  • Launch QuickBooks and generate a new company file.
  • Input your bank account information into the new file and try downloading transactions.
  • Successful download indicates the problem lies with the old company file. Transfer your data from the old file to the new one accordingly.
Related Error: QuickBooks Error 61103

Frequently Asked Questions

  1. What do you mean by QuickBooks Payroll Error 61102?

    Payroll error 61102 is related to the confidentiality and sensitivity of the payroll information. When anyone uses the wrong password or PIN while forwarding information this error will pop up on the screen and frustrate.

  2. When did the QuickBooks error 61102 happen?

    It usually occurs during the update process of the accounting software when users attempt to access information with an incorrect PIN and password.

  3. Why does the QuickBooks error message with 61102 appear on the screen?

    The QuickBooks error 61102 displays on the screen when the license file is found damaged during the update of the Accounting software. To tackle this issue it is highly recommended to use the correct password and PIN while sending payroll information.

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