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QuickBooks Runtime error 429 – Cannot create ActiveX component

QuickBooks Runtime error 429 - Cannot create ActiveX component

QuickBooks Runtime error 429 – Cannot create ActiveX component was reported first in 2019. It occurred when users tried to export payroll forms such as tax forms, worksheets, employee information, etc. The error stated that the ActiveX component cannot create an object. Some users also reported that they got the error because of their antivirus software, specifically Cylance. This software may have blocked certain components that QuickBooks needed to export a file in Excel format.

Intuit has already addressed QuickBooks Runtime error 429 – Cannot create ActiveX component by releasing an update to fix the error in the accounting software. To get the fix, you only need to install the latest updates for your version of the desktop software.

Quick Overview of QuickBooks Runtime Error 429 – Cannot Create ActiveX Component

Error Code:Runtime error 429 – Cannot create ActiveX componentDeveloper:Intuit Inc.
Error Description:QuickBooks Runtime error 429 – Cannot create ActiveX component is an error related to a Windows component that runs when you export a file from QuickBooks desktop in Excel format.Software:QuickBooks
Symptoms:Active program crashes attributed to the 429 error.Applies to:Windows 10 and 11
Cause:Corrupted or damaged files in your QuickBooks Desktop SoftwareSolution:If using Excel (64-bit) with QuickBooks (32-bit), uninstall the 64-bit Office and install the 32-bit version.

What is QuickBooks Runtime error 429 – Cannot create ActiveX component?

QuickBooks Runtime error 429 – Cannot create ActiveX component is an error related to a Windows component that runs when you export a file from QuickBooks desktop in Excel format. The error causes the export process to fail because the object required to create the Excel file isn’t initiated by the ActiveX component.

Causes of QuickBooks Runtime Error 429 – Cannot Create ActiveX Component

Below are the mentioned possible causes of QuickBooks Runtime Error 429 – Cannot Create ActiveX Component:

  1. Older version of QuickBooks Desktop Application
  2. An incompatible version of Excel is installed on the system
  3. Script blocked due to antivirus program
  4. Older version of Microsoft Office
  5. Corrupted or damaged files in your QuickBooks Desktop Software

Symptoms of the QuickBooks Runtime error 429 – Cannot create ActiveX component 

Here are the symptoms you may encounter when experiencing QuickBooks Runtime Error 429:

  1. Error messages appear on your system.
  2. Sluggish performance of Windows.
  3. Frequent freezing of your QuickBooks software.
  4. Sudden Windows system crashes.
  5. Active program crashes attributed to the 429 error.
  6. To address these QuickBooks runtime errors, follow the solutions below for thorough troubleshooting.

Guided Steps to fix QuickBooks Desktop Export Report Error 429 Activex 

QuickBooks Desktop Export Report Error 429 ActiveX can be complex to resolve, but our experts have meticulously studied it to provide you with five solutions. Follow these steps carefully to eliminate the error manually:

Solution 1: Uninstall Anti-virus Programs

Anti-virus programs may block Excel scripts, leading to QuickBooks Error 429. Follow these steps to uninstall them:

For Windows 10 Users:

  1. Navigate to the Start menu.
  2. Choose Control Panel > Programs > Uninstall a program.
  3. Select the anti-virus programs and click Uninstall.
  4. Restart your system.

For Windows 8 Users:

  1. In Desktop Mode, click Settings.
  2. Go to Control Panel > Programs and Features.
  3. Choose the anti-virus program and select Uninstall.
  4. Restart your system.

For Windows 7 Users:

  1. Go to the Control Panel from the Start menu.
  2. Click Programs and Features.
  3. Select the anti-virus program and click Uninstall/Change.
  4. Restart your PC.

Solution 2: Update Office to the latest version

Ensure your Office version is up to date to avoid QuickBooks Runtime error 429 – Cannot create ActiveX component:

  1. Open an Office app and create a new file.
  2. Click File > Account > Update Options > Update Now.
  3. If Update Now isn’t visible, select Enable Updates first.
  4. Close the update window.

Solution 3: Check Excel Compatibility

Ensure QuickBooks (32-bit) is compatible with the installed Excel version. If using Excel (64-bit) with QuickBooks (32-bit), uninstall the 64-bit Office and install the 32-bit version.

Solution 4: Update QuickBooks Desktop Manually

Keep QuickBooks updated to prevent errors like QuickBooks Runtime error 429 – Cannot create ActiveX component:

  1. Close QuickBooks and restart your system.
  2. Search for QuickBooks in the Start menu, right-click, and choose Run as administrator.
  3. Click Help > Update QuickBooks Desktop > Options > Mark All > Save.
  4. Click Update Now > Reset Update > Get Updates.
  5. Restart QuickBooks and your system.

Solution 5: Repair QuickBooks Desktop and Run Payroll Reports

Repair QuickBooks Desktop to fix any software glitches and then run payroll reports:

  1. Restart your computer.
  2. Back up your company file.
  3. Go to Control Panel > Programs and Features.
  4. Find QuickBooks Desktop, click Uninstall/Change, then choose Repair.
  5. Finish the repair process and restart your system.
  6. Run payroll reports in QuickBooks to check for errors.

Solution 6: Disable the Antivirus and Anti Malware Software

  1. Click Start and type Windows Security to search for that particular app.
  2. Now, you have to choose the Windows Security app from the search results.
  3. Go to the Virus and Threat Protection and select Manage Settings under Virus & Threat Protection settings.
  4. Then, switch Real-time protection to Off. Remember that scheduled scans will continue to run. However, the files that are downloaded or installed won’t be scanned until the next scheduled scan.

Solution 7: Repair Windows Registry Files

  • Tap on the Start button.
  • Next, write Command Prompt in the search bar. 
  • Afterward, hold and press the Ctrl + Shift keys together, and then hit the Enter tab.
  • Click the Yes button if prompted.
  • Now, you need to enter the Regedit command in the Command Prompt window.
  • Press the Enter key.
  • In the Registry Editor, click on the key related to Error 9999 (that you want to backup). 
  • Hover over the File menu.
  • Then, you have to choose the Export option.
  • Once you are done with this, opt for the folder where you want to save the backup key.
  • Under the Export Range box, select the Selected branch.
  • Click on the Save button.
  • Ensure that you have saved the file with the “.reg” file extension. 

Conclusion

If you’ve followed the troubleshooting steps for QuickBooks Error 429 and the issue persists, consider seeking assistance from an expert for further guidance and resolution. They can provide additional insights and support to address the error effectively.


FAQs


Is QuickBooks Error 429 specific to a particular version of QuickBooks?

No, QuickBooks Error 429 is not specific to any particular version of QuickBooks. It can occur across different versions. Error 429 is a runtime error when malware interferes with the download process.

Can reinstalling or updating QuickBooks help resolve Error 429?

Yes, reinstalling or updating QuickBooks can help resolve Error 429. Upgrading the software can eliminate the error by removing any malware causing the issue.

Can QuickBooks Error 429 affect the functionality of my company file?

Yes, QuickBooks Error 429 can affect the overall functionality of QuickBooks. It can cause system crashes and disrupt normal operations. Resolving the error with an efficient tool is necessary to restore proper functionality.

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