QuickBooks Error 15332 occurs when the digital signature certificate is missing out and QuickBooks is not able to check the digital signature of any file. The digital signature certificate is an authentication of any electronic document. It’s a secure digital key that certifies the identity of the holder. For example, driving licenses, passports, membership cards, and much more. Due to this error, you may have to get stuck in between the installation or updating process as it can freeze your screen or slow your system at any time and anywhere.
Like other software, QuickBooks is susceptible to some technical glitches and errors. You can easily fix a lot of errors by following the prompts offered by the software. However, sometimes the problem could be a little bit complicated and not easy to resolve for many QuickBooks users. While using the QB software, many users are forced to encounter issues like “QuickBooks error 15332”. This error usually pops up when the Microsoft Internet Explorer has not been configured appropriately and the installation of QuickBooks is corrupted etc. In this blog, you will first find out the causes of happening such kinds of errors and after identifying them walk through the solutions accordingly.
What are the reasons behind occurring QuickBooks error 15332?
Sometimes when you attempt to install the QuickBooks and it gets corrupted in the meanwhile, QuickBooks error 15332 may appear on your screen which hinders you to the great extent.
- When the Microsoft Internet Explorer is not configured properly.
- If Quickbooks fails to verify the digital signature of your files.
- If the installation of QuickBooks is corrupted.
- QuickBooks files got damaged due to incomplete or unsuccessful installation.
- If you have an internet connectivity issue, this error may be displayed on your screen.
- Malware or virus issues cause QuickBooks error 15332.
- Some key points to remember:
- Ensure that your system should have the latest version of Microsoft Internet Explorer.
- The installation of QuickBooks should be up-to-date.
Let’s have a glance at some simple steps to fix QuickBooks error 15332
Before moving ahead to resolve this error, confirm that the QuickBooks payroll subscription is active and you have connected to the Internet Also, make sure you have access to all secured websites. Once you are done with this, you can proceed to continue.
Total Time: 21 minutes
Perform a clean install
In order to rectify QuickBooks error 15332, you are supposed to go with the steps listed below;
💠 Initially, you are required to open the control panel.
💠 Then browse to the tab of Program and Features in the control panel.
💠 From this tab, you need to choose the icon of QuickBooks.
💠 After that, Proceed to uninstall QuickBooks desktop.
💠 When you are finished with the installation, you would have to download and run the QuickBooks clean install from the official Intuit site.
💠 Now, manually rename the QuickBooks Desktop installation folders.
💠 At last, you need to download and reinstall the QuickBooks desktop.
Edit the Internet Explorer Settings
QuickBooks error 15332 can be resolved if you edit the Internet Explorer Settings. Let’s check how;
💠 To begin with, the user needs to open the window Internet Explorer.
💠 Now from the top right corner, choose the tab of the gear icon and then navigate to the Internet options.
💠 Go to the Trusted sites option from the security tab.
💠 Now, you have to click on-site to add the following websites in case you are using the US version of QuickBooks:
1 – .quickbooks.com
2 – .intuit.com
💠 For the Canadian version of QuickBooks:
1 – .quickbooks.ca
2 – .intuit.ca
💠 Press the close tab.
💠 Now move your cursor to the Apply option.
💠 And finally hit the OK button.
Check the Internet Connection and QuickBooks Settings
You have to verify the Internet Connection and QuickBooks settings if you don’t wanna see QuickBooks error 15332 on your window screen.
💠 To ensure that QuickBooks files have both incoming and outgoing internet access, you need to configure the firewall settings.
💠 Also, once verify that Antivirus should not block QuickBooks communication.
💠 When you attempt to download the update, the Firewall can cause QuickBooks error 15332 if it is not linked with QuickBooks.
Install a Digital Signature Certificate
You can also resolve QuickBooks error 15332 by installing a digital signature certificate.
💠 Search for the file named QBW32.exe You find this file in the location C:\ Program Files\Intuit\QuickBooks.
1. If the QBW32.exe does not appear during the initial search then tap on the link for More Results in the Windows Search tab.
2. After this, hit on Computer icon on the next screen. (Windows will run a search on your computer).
3. From search results, look for QBW32.exe in Windows which has a type of application.
💠 Hover over QBW32.exe and then select the Properties option.
💠 Now you are required to give a click on the Digital Signature tab and make sure that Intuit Inc. is selected in the signature list.
💠 Choose the Details option.
💠 Then hit on View certificate in the Digital Signature Details window.
💠 In the Certificate window select Install Certificate.
💠 Press the Next button until the Finish tab is shown on the screen.
💠 After that hit the Finish tab.
💠 Later, you would have to restart your system.
💠 Open your QuickBooks desktop once the restart completes.
💠 In the end, you need to download the update once more time.
Configure the firewall and anti-virus defender
It is necessary to set up your firewall program and antivirus defender to verify that your QuickBooks files are saved or secured. In case, the firewall is not configured, it can cause QuickBooks files to be corrupted when trying to download updates or reinstalling any version into your system.
Download the Updates in a Safe Mode
If the QuickBooks error 15332 persists after following the above steps then you should try to download the updates in a safe mode.
💠 First of all, You are supposed to open your system in a safe mode.
💠 Now, download the updates once again.
💠 If all is set then restart your system in a normal mode.
💠 Finally, attempt to re-download the update.
Many users get panic when it comes to dealing with such kinds of errors but if they carry out any of the above-stated techniques, they will be able to get rid of QuickBooks error 15332 without any hassle. In case, the error is not fixed and you got tired of trying the same thing again and again, you can get in touch with QuickBooks Customer helpdesk team members as they will help you in tackling the issue in the best possible way.
Frequently Asked Questions (FAQs)
How can I get the Digital Signature Certificate?
To find the Digital Signature Certificate, check out the steps as follows;
💠 Log on to the authorized website and select your type of entity.
💠 When you’ve downloaded the specific form then start to fill in all necessary details as per the requirements like applicant name and contact details, residential address, payment details, etc.
💠 Payment for DSC is the name of the Local Registration Authority where you are going to submit your application for verification.
💠 Post the documents required;
1. Demand draft/check for payment.
2. Proof of identity and proof of address is attested by the attesting officer.
How is it possible to repair Data Corruption in QuickBooks?
If your QuickBooks file is being corrupted and causing QuickBooks error 15332, you would have to check out the steps as follows;
💠 Before verifying or rebuilding to protect you against permanent loss of your data, create a separate backup file copy of your data file.
💠 Navigate to the File and then select Utilities and Rebuild Data. This process essentially pulls all of the data in the file apart and reassembles it in the correct order.
💠 Now you are required to go back to the file then again click Utilities and select 💠 Verify Data this time. This will confirm the corruption in QuickBooks and if something goes wrong then recommend a “Rebuild Data”.
💠 Lastly, when the verification completes, you have to run the QuickBooks “Verify Data” function again in order to test the file by running the reports and confirm that the data corruption issue has been resolved or still exists. If it’s not then go for it.
What if the QuickBooks error 15332 isn’t rectified without Internet Explorer?
In this case, you need to install Internet Explorer on your system. To learn how perform the steps mentioned below;
💠 Initially, navigate to the Microsoft Internet Explorer page and type Internet Explorer in the search box.
💠 Now scroll down and click Download Internet Explorer 11 (32/64-bit).
You are required to press Ctrl+J in your web browser.
💠 At the top of the list, tap on the Internet Explorer installer file that begins with EIE11-EN.
💠 Hit Yes to confirm.
💠 After that, select Install, and when the installation is completed, you will be prompted to restart your computer.
💠 At last, press the Restart Now tab, and once all set, Internet Explorer is ready to use.
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