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5 Ways to Fix QuickBooks Error 83

QuickBooks Error 83

What is Quickbooks Error 83

QuickBooks Error 83 occurs when the file is saved with the wrong extension or the installation is incomplete. To fix it out you have to rename the file and install the software properly. If you still face issues then run the QuickBooks File Doctor tool to scan and fix the problem.

Error: QuickBooks Error 83

Error message: We are sorry! QuickBooks couldn’t open your company file. We’ll try to fix the problem, Click Start to open. If the problem continues, connect with customer support.

About QuickBooks Error 83

Error Code:QuickBooks Error 83Developer:Intuit Inc.
Error Description:We are sorry! QuickBooks couldn’t open your company file. We’ll try to fix the problem, Click Start to open.Software:QuickBooks
Cause:Damage or incomplete installation of Company File or Folder, Permissions for QBDataService XX are not enough.Applies to:Windows XP, Vista, 7, 8
Symptoms:Crashes the program window, Your system stuck automaticallyPossible Solution:An Error Occurring While Creating A Company File, When Error Occurs While Restoring The Company File

QuickBooks is an accounting and finance software that handles related services for small and medium-scale companies. It ranks high in all the software of the same domain because of its easy-to-use interface and attractive services. However, some errors, i.e. QuickBooks Error 83, hinder the progress of your work when they occur. The accountingErrors team will help you to resolve this issue in this article.

Symptoms of The QuickBooks Error 83

When any errors occur some identifications show the occurrence of that error. Like that, there are many symptoms through which you can identify QuickBooks Error 83.

Let’s see what are the signs of QuickBooks Error 83:

  • QuickBooks Error 83 shows on the screen and window crashes.
  • Your system stuck automatically.
  • The computer starts working slow every now and then.
  • You can see a message coming on screen as  ” QuickBooks Error Code 83″.

Causes Behind The QuickBooks Error – 83

This error is related to the multi-user environment. When you do not have the required permission to access the company file, you are faced with this error. To be able to use QuickBooks seamlessly, you need to have read/write access and delete/create rights pertaining to the location where the company file is stored.

Some reasons behind the QuickBooks Error – 83 are mentioned below:

  • Damage or incomplete installation of Company File or Folder .
  • Windows Firewall or other Browser Block the QuickBooks Programs or Files .
  • Wrong File extension.
  • More than one user trying to access the company file.
  • Permissions for QBDataService XX are not enough.
  • Network icon  always showing a limited connectivity.
  • Users can not make any changes- cannot access/delete/rename files or folder.

Best Ways of Resolving the QuickBooks Error 83

To get rid of QuickBooks error code 83, We list each of the methods one by one, Let us begin:

  • An Error Occurring While Creating A Company File
  • What to Do When Error Occurs While Restoring The Company File
  • What to Do if Company File is Saved on A Linux Server
  • What to Do if The Company Files on A Windows Server
  • Manually Resolve QuickBooks Error 83

For QuickBooks Error 83 we described some solutions below:

1. Solution One: An Error Occurring While Creating A Company File

If you are occurring an error while creating a company file in QuickBooks below mentioned steps will help you:

  • Starts with closing the QuickBooks Desktop on the server by going to the File menu >>> Quit QuickBooks Desktop.
  • Click on the Start button of your keyboard.
  • Go to File Explorer and launch it or you can also click on the File Explorer option available on Taskbar.
  • Now, go to My Computer or This PC.
  • Double click and open C Drive available under My Computer/This PC.
  • After opening the C drive do the right click >>>>go to New>>> click New Folder which creates a new folder with a name.
  • Later on, you need to create the backup company file and save that file inside the folder which is created here in the C drive.
  • Finally, through this new backup restore your Company file.

If the above steps problem is not resolved you should start using the backup company file as the main company file and should v use the old company file.

2. Solution Two: What to Do When Error Occurs While Restoring The Company File

If while restoring the company file you got an error in this case carry out the below steps:

Step 1: Verify the backup filename 

Make sure that you haven’t used any symbols, spaces, or special characters in your backup company file name or the folder:

  • Initially, open the Windows Start menu 
  • In the search box, type File Explorer and then open the File Explorer 
  • Locate and open the folder containing your company backup file 
  • Do a right-click on the file with a .qbb at the end of the file name 
  • And then select the “Rename” option (QBB file is also called backup company file)
  • Go to the folder having the QBB file and give a right-click to select the “Rename” 
  • Now, remove special characters, spaces, or symbols, if any  
  • Finally, complete the process of restoring the company file.

Steps 2: Create a portable company file 

To create a portable company file follow the below-mentioned steps:

  • If you’re not able to restore the QBB extension file 
  • Next, you’re supposed to open the company file from where you have made the backup 
  • Here, create a portable company file 
  • Once the portable file is created then use the same file to restore the company file 
  • If the error is still not resolved then you must move to the next step. 

Step 3: Restore the backup file from the hard drive 

Move your backup company file to a local hard drive if it’s currently on your server. Typically, this is your C: drive. Then, try to recover /restore your company file. After you’ve fixed the problem, you can return to your server and retrieve your company file.

If Error 83 persists, proceed to the section below that discusses your server configuration/setup (Windows or Linux).

3. Solution Three: What to Do if Company File is Saved on A Linux Server

Below steps are followed if you know and are friendly about the Linux Server. You should have enough permission to perform the below steps.

1. Step One: Configure your Linux Server

Follow the steps to Configure your Linux Server:

  • Open the Linux Database Server Manager on your computer.
  • Set up the Database Server Manager and directory available in Inetd.conf file
  • Now finally restart the QuickBooks on the host computers.

2. Step Two: Configure your host file

Before proceeding first you need to ping the server so that you can get the server name and IP address. 

  • First, connect any one computer to the network, and after that click the Start button of the computer and open the run box.
  • You can also  press the Windows + R button together and type CMD in the run box 
  • Once the command prompt window comes, type “Ping [Server Name]” >>> hit Enter button
  • Now you can see the server name and IP address
To edit the host file you can follow the below steps.
  • First of all close the QuickBooks on all the computers available on your network.
  • Click the Start button >>> and locate the File Explorer and get into it(You can also click File explorer available on the Taskbar)
  • Now go to My Computer or This PC >>>> then go to C:drive\system32\etc\hosts
  • Open the host file with the help of notepad
  • At the base of the host file, mention the Linux server IP address, instead of the space bar key use tab key >>> mention your Linux server name
  • Select File >>> save host file and after that close Notepad
  • At the end of the solutions try to open the company file, hopefully, it will be fixed.

Fix QuickBooks Error 1612

4. Solution Four: What to Do if The Company Files on A Windows Server

You can follow the below steps if your company file is saved on a Windows Server. 

Step 1: Turning off the hosting on your workstations 

Make sure the Host Multi-User Access option is turned off on your workstations if you’re hosting your company data over a network. These are networked computers that do not store your company’s files. The only machine hosting on your server should be yours.

  • Open the QuickBooks on any of your computers 
  • Next, go to the options File >>> Utilities 
  • Locate the Stop Hosting multi-user access feature and select the same under the Utility option 
stop hosting multi-user access to resolve the quickbooks error 83
  • If you are getting the option “Host Multi-Users Access” but are unable to locate the Stop Hosting Multi-User Access then you don’t have to select the “Host Multi-User Access” 
  • In this case, you can go to the next computer and repeat the whole process on all the computers/workstations.  

Step 2: Download and Use the QuickBooks File Doctor Tool 

Follow the below steps to download the File Doctor and use it to scan your company file. Allow it to fix issues if it finds any:

  • First, close your QuickBooks and then download the most recent version of the QB Tool Hub 
  • Save the file somewhere you can easily locate it 
  • Open the file that you have downloaded QuickBooksToolHub.exe
  • Follow on-screen instructions to install and also agree to the given terms and conditions 
  • When the installation is successfully finished then double-click on the icon on your Windows Desktop to open the Tool Hub
  • From the Tool Hub, select the Company File Issues 
  • And then select the Run QuickBooks File Doctor (It takes one minute to open it) 
  • Now, choose the company file from the drop-down menu once the tool opens 
  • In case, if you don’t find your file then select Browse and click search to find the file 
  • After that, select the “Check your file” option and hit Continue 
  • Enter the QB admin password followed by hitting the Next button 

Step 3: Restore from a backup 

If you have made the backup of the company then you can restore the company file using the same backup. 

  • Go to the File menu and then choose “Open or Restore Company” 
  • Next, select “Restore a backup copy” and hit “Next” 
  • Now, choose the Local Backup followed by pressing the Next button 
  • After that, browse the computer for your backup company file
  • Select a folder to decide where to save the restored company file and then select “Open” 
  • Once you’re ready then select the Save button 
  • If any warnings about potentially overwriting your data appear, choose the option that best suits your needs
  • If you’re not sure you want to overwrite something, don’t
  • You’ve got a fresh company file to deal with now.

Step 4: Edit the Windows Host file 

If you are still facing issues then you can test your network to see if it’s causing the error. Simply go to one of your workstations and then try the below instructions:

A. Get the details of the IP address and computer name of the workstation and server
  • Press Windows + R keys to open the Run windows 
  • Type cmd and click Enter 
  • Now, you can see a new window name as a command prompt, type ipconfig/all and hit Enter 
  • The server name, IP address everything will be displayed 
  • For every computer, you have to do all these steps.
B. Edit the Windows hosts file 

The host file takes care of the static IP address. However, the dynamic address is used by the network then it can cause an error when the server is rebooted and if it gets some other IP address instead of the configured one. Windows Servers must be configured to keep the same address always.

  • Close your QuickBooks 
  • Go to the Start >> My Computers 
  • Go to the path either:
    • C:\system32\drivers\etc
    • Or, C:\system64\drivers\etc
  • Select Notepad after double-clicking the host file
  • The IP address should be followed by the computer’s name
  • To enter space, press the Tab key
    • The IP address and machine name of the workstation should be stored on the server computer
    • The IP and computer name of the server computer should be available on the workstation.
C. Save the changes to the host’s file 

After updating the IP addresses in Notepad on both the server computer and workstation, you have to save the file as well. 

  • Open your Notepad and go to the File menu >> select Save 
  • Enter your file name as the “hosts” with the quotation marks 
  • Select the Desktop >> Save 
  • Search the file that you just saved, right-click and select the Copy option 
  • Now, browse the file location that you used in step 2, either:
    • C:\Windows\System32\Drivers\Etc
    • Or, C:\Windows\Syswow64\Drivers\Etc
  • Look for the host’s file and give right-click to select the “Rename” option 
  • After renaming the host’s file to host old, click Continue 
  • Finally, from your keyboard press the Ctrl + V keys and click Continue.

5. Solution Five: Manually Resolve QuickBooks Error 83

In case, if you can’t access the File Doctor or still see the error after using the same then you can do the manual repair:

Step 1: Set up Windows to share the company files 

  • Update QuickBooks to the most recent version
  • On your server computer (the one that hosts your company file) and workstations, double-check your firewall and internet settings
  • Also, verify that QuickBooks Desktop is compatible with your network
  • Set the permissions on your folder so that you can share it with your company’s files
  • This folder is commonly referred to as “QuickBooks.”

Step 2: Scan the folder holding the company files 

  • Download and install QuickBooks Database Server Manager on your server machine if you haven’t already
  • On your server computer, go to the Windows Start menu
  • Open QuickBooks Database Server Manager by typing “Database Server” into the search box
  • To scan the folder containing your company files, follow the instructions below
  • When you’re finished, go to the Start menu in Windows
  • Open File Explorer by typing “File Explorer” into the search box
  • Locate the folders you scanned earlier
  • Check to see if the folder contains an ND file
  • This is what it looks like: [your company file]qbw.nd Scrub the folder again if you don’t see it
  • In QuickBooks, open your company files and everything is fixed if you can work in your company file.

Step 3: Check the Settings of your hosting 

Database Server Manager has the ability to reset the hosting settings on your workstations from time to time.

After you’ve scanned your folders, follow the procedures in this guide’s “Solution 1: Turn off hosting on your workstations.”

Step 4: Reset the Database Server Manager 

In this step, you have to manually reset your Database Server Manager (DBSM). When you reset then open your company file and you can see everything works fine.  

Step 5: Move the company file 

  • Open the Start menu on Windows
  • Locate the folder containing your company file within the File Explorer
  • Look for the file that pertains to your company
  • This is how it should look: [your company name]. qbw
  • Copy your company file by right-clicking it
  • Select Paste from the context menu of a blank place on your Windows desktop
  • You now have a copy of your company file 
  • QuickBooks Desktop should now be open
  • After that, select Open or restore an existing company 
  • To begin, open a company file
  • Look for the company files you copied to your Windows desktop on your PC.

If you can successfully open the copied company file, the issue was with the file location. Return the company file to its original location.

  • QuickBooks Desktop must be closed or quit QuickBooks Desktop from the File menu
  • Rename the duplicate company file by right-clicking it and selecting Rename
  • To make it easier to identify, add the term “Updated” to the filename
  • Open the folder in which your company’s original file is stored
  • Rename your original company file by right-clicking it and selecting Rename
  • Make the filename “Old.” You won’t be using this one any longer
  • To open the folder, drag the copied company file from your Windows desktop to it
  • QuickBooks Desktop is now open
  • Choose Open or restore an existing company, and then click Next
  • Open your company file then browse for and open the copied company file.  

From now onwards, you will be able to use the copied company file.

Need Professional Help?


  1. How to check your business data?

    To process this function:

    💠 Select the File, and at that point select Utilities.
    💠 Select Verify Data and then select OK to shut down all windows.
    💠 In any case, that you see “Your data has failed the integrity check” which indicates you need to rebuild your company file.
    💠 In any case, there are no issues with your information, you’re finished.

  2. What damages face when QuickBooks error 83 appears?

    Data Damage implies your organization record can’t be perused effectively by QuickBooks. This can be brought about by inside QuickBooks or outside location of file factors. Most of the data damage issues come with an LVL error in the QBWin.a  log can be fixed inside QuickBooks.

  3. How many alternatives do I have to fix the QuickBooks error 83?

    💠 Alternative 1: Check and verify your company restore file
    💠 Alternative 2: You can restore the backup company file from your nearby hard drive
    💠 Alternative 3: Make a portable company file 
    💠 Arrangement 4: Must be sure that you turn off all hosting at your workstations 
    💠 Alternative 5: To get instant help, run QuickBooks File Doctor

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