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QuickBooks Payroll Runtime Error

QuickBooks Payroll Runtime Error

QuickBooks Payroll Runtime Error can occur anytime when the user is working on QuickBooks Payroll or the software. The error code that reflects in the pop-up is “QBW32.exe.” The message you may see is “Memory couldn’t be read – The program terminated in an unusual way – Contact Support.” Sometimes it would turn into a QuickBooks Payroll Unrecoverable Error which needs special inspection & troubleshooting.

About QuickBooks Payroll Runtime Error

Error Name:Payroll Runtime ErrorDeveloper:Intuit Inc.
Error Description:The memory couldn’t be read – The program terminated in an unusual way – Contact Support.Software:QuickBooks
Cause:The company file is either damaged or corrupted, The QBW.INI file is corrupted or damaged.Applies to:Windows 10, and 11
Symptoms:QuickBooks Desktop won’t respond or work, the Windows operating system has frozen.Possible Solution:Run QuickBooks Accounting Software Without Company File, Rename The File – QBW.Ini.

Reason Behind Run Time Error QB Payroll

These are the following reasons due to which error appears:

  • The company file is either damaged or corrupted
  • QuickBooks works only in Windows Compatibility mode. Not normally.
  • The QBW.INI file is corrupted or damaged.
  • Data compatibility issue while Transferring QuickBooks Payroll to a new PC.
An important point to be noted: Rebuild QuickBooks Data or verify QuickBooks Utility if you see data corruption as a reason behind the error.

Steps To Fix Run-Time Error Message Intuit Payroll

These are the steps you need to follow to fix QuickBooks Library Runtime Error:

First of all, check whether your QuickBooks is opening easily or not. If it isn’t, follow the mentioned below steps:

First Method: Run QuickBooks Accounting Software without Company File

  • There must be C++-related errors. To run QB applications, you need to solve these errors.
  • Now, first of all, check that QBW.exe isn’t running alone or with other programs at the back.
  • Now, press ‘Ctrl + Alt + Delete’ altogether and then go to the Processes tab.
  • If you see any process with the name – QBW.exe, you need to end the task. Right-click on it and click on End Task.
  • Select Yes to confirm and the process will discontinue.
  • Now, press and hold the CTRL key and then right-click on the QuickBooks icon.
  • Select Open. The software will open and no company file will open in it.
  • Check if you are getting the same error or if the error has been resolved.

Second Method: Close all the Windows and then open QuickBooks Payroll and the Accounting Software

  • First of all, follow the above-mentioned steps to close the QBW.exe file.
  • Once the file is closed, double-click on the QB icon to open it and then long-press the ALT key in the No Company Windows.
  • After you have closed the QBW file, double-click the QuickBooks icon, (as before) and press and hold the ‘Alt’ key from the ‘NO COMPANY’ window and then open the Company File.
  • If the run-time error is still there in your QuickBooks, rename the file QBW.ini

Third Method: Rename the QBWUSER.ini file

Rename the QBWUSER.ini file

Here you can attempt to rename the file with the .ini extension; to do so, simply follow the steps below:

  • Open the QBWUSER.ini folder by double-clicking on the same
  • Rename the QBWUSER.ini file by right-clicking on it
  • .old should be added to the end of the file name
  • The EntitlementDataStore.ecml file should be renamed
  • If the software still opens after changing the name, it’s a good idea to try opening a sample company file
  • If the sample file opens but you can only open your company file, copy the file to a different folder
  • If you can open your company file from a different location, the issue is most likely with your damaged folder or folder permissions
  • If you are unable to access your file, it is most likely damaged, and the only thing you can do at this point is to restore your backup
  • If you are unable to open the sample company file or QuickBooks, it suggests that your QuickBooks installation is corrupted.
Help RunTime Error QB Payroll Basic, Enhanced, Full Service


  1. What causes Runtime errors in Windows 10?

    This error could likewise be because of a degenerate, flawed, or infection-tainted outsider application or programming running into your framework. You have to run a perfect boot on your framework, which lets you distinguish which application/programming or a program is causing this error. It is like Windows Safe mode.

  2. How would I enter payroll time in QuickBooks?

    💠Enter Hours in Timesheets and open the Timesheets tab
    💠Now, you have to choose the payroll interval wanted
    💠Enter the accompanying data required such as  Date Start Time 
    💠In any case, if pertinent, enter hours for excursion pay or potentially debilitated compensation.
    💠Audit your timesheet
    💠When your timesheet is prepared for your boss’ endorsement, click on Turn In to finish the cycle

  3. How to fix payroll errors in QuickBooks Desktop?

    💠Click on the Employees and then go to the Payroll Center. 
    💠Hit the next click on the Start Unscheduled Payroll
    💠Set the Pay Period Ends and Check Date fields
    💠Pick the worker who comes up short on
    💠Select the Handwrite and Assign check numbers radio and enter the number
    💠Click and Open Paycheck Detail

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