Fix Sage 50 Error 504

Sage 50 is a cloud-based accounting software that helps your business in many ways. The software assists you in executing and running your business from anywhere in the world. It saves your valuable working hours by keeping track of all your financial figures and reports. Its cloud-based solution will always keep you on the “go”, you can access your business from anywhere in the world and at any time. It can organize your business finances, maintain records, keeping track of your payments, credits, cheques, and many other things. One such error in Sage 50 is the 504 Gateway time-out.

The exact error is shown…

Error code 504: Gateway Timeout

Causes for Sage 50 Error Code 504

The cause for Sage 504 error is when the system encounters any error while connecting to the server.

• Whenever a user tries to make an online payment by clicking on the Payment Link via his/her email
• The issue in connecting to the server might be down or not accessible
• Sometimes your Firewall Configuration tries to block your access thinking your request is a malicious attempt
• Application Logs and Server Logs maintained by the web application are blocking access
• Problem with Scripts or having a bug in the Application Code.

Read More: Fix Sage HTTP Error 503

Resolution for this Sage 50 Gateway Time-out Error Code 504

To fix Sage 50 error 504 restart the computer and network devices and verify firewall settings.

• DNS Propagations- Whenever your machine tries to connect to any website it first checks the DNS (Domain Name Server) and the IP (Internet Protocol) address. You may encounter Error 504 if there is any recent updation in the DNS. These changes are called DNS Propagations and take time to reflect. If you try to access the payment gateway during this time you might get error 504. To avoid such conditions it is recommended to wait for some time and then re-try
• If this Error is caused because of Outlook the user instead of directly clicking on the payment link should copy the link into a web browser and should access it from there.
• Try to keep your Application and Server Logs clear so that they do not block access to your payment gateways
• There might be a bug in your Script or Application Code that is generating Error 504. In such cases, you need an automatic detection mechanism that detects and alerts you about the errors immediately as they occur.