How to Fix Sage.BI.ExcelFunctions1.1.Xll Don’t Match File Format Issue

Sage 50 intelligence report requires a report designer add-in to use the Excel functions plugin. If you don’t have the add-in installed with your Sage intelligence reporting, you’ll receive the error “#NAME” or “#NAME?” displayed in Excel. The error states, “The file format and extension of “Sage.BI.ExcelFunctions1.1.xll” don’t match. This is specifically because of the missing designer add-on. Fixing the error requires you to install the Sage 50 report designer, and then configure Microsoft Excel so that both programs can work together without creating conflicts that lead to errors.

In this post, you’ll learn how to fix the Sage 50 error the file format and extension of “Sage .BI.ExcelFunctions1.1.xll” don’t match the issue.

The exact error message is shown…

The file format and extension of ‘Sage.BI.ExcelFunctions1.1.xll’ don’t match.

Causes of the Error: Sage .BI.ExcelFunctions1.1.xll

• Report designer add-in isn’t installed
• Report designer add-in isn’t configured properly in Sage.
• Report designer add-in isn’t configured properly in Microsoft Excel.
• Other Excel Add-ins are interfering with the reporting process.

Solutions for Sage .BI.ExcelFunctions1.1.Xll” Don’t Match Issue 

This error Sage .BI.ExcelFunctions1.1.Xll generally occurs in intelligence reporting when the designer add-in isn’t configured or installed on the system.

Solution 1: Install Report Designer add-in

The report designer add-in is available for free on Sage’s website. Once you log into your Sage support portal, you can download the setup file and install the program on your system. If simply installing doesn’t work, then we’ll proceed with the configuration process.

• Go to Sage’s website and log into Sage Support Portal.
• Click on the Download link for the Report Designed Add-on.
• Close all Sage programs, such as Sage 50.
• Go to the Control Panel and Select User Account Control.
• Click on Never Notify.
• Double-click on the Report Designer setup file that you downloaded in the previous steps.
• Choose a location on your local storage device to install the report designer add-on.
• Follow the on-screen instructions to install the report designer tool.

Solution 2: Configure the Sage 50 Report Designer Add-in

After installing the add-on on your system, you have to configure it if the error doesn’t resolve automatically. Various add-ins that are already active in Excel can prevent the report designer from properly integrating with Sage 100 intelligence reporting. So first, we’ll fix that problem, and then configure the add-on properly to fix the error permanently.

• Launch Microsoft Excel.
• Click on File, then Options.
• Choose Add-Ins.
• Remove Analysis ToolPak from the Active Application Add-ins.
• Remove Solver Add-In from the Active Application Add-ins.
  • Go to Excel Add-ins and choose the add-in that you want to remove.
  • Click on the Go button.
  • Remove the checkmark against the aforementioned plugins that are causing problems with Excel and Sage intelligence reporting.
  • Click on ok.
  • Ensure that the add-ins mentioned are present in the Inactive Application Add-in.
• Active Report Designer add-ins with the following steps:
  • Go to the Excel Add-ins option from the Manage option.
  • Choose Go.
  • Mark the checkbox against Report Designer Add-in 1.0.
  • If the Add-in isn’t listed, then choose Browse and go to one of the following locations:
    • On a 64-bit computer – C:\Program Files (x86)\Common Files\BIExcelFunctions\32bit\Sage.BI.ExcelFunctions.xll and click Ok.
    • On 32-bit computer – C:\Program Files\Common Files\BIExcelFunctions\32bit\Sage.BI.ExcelFunctions.xll
  • When you add the Report Designer Add-In using the browse functions, the option for Report Designer Add-In 1.0.0 (Custom Task Pane Helper) will appear automatically in the list. You can choose the Manage drop-down option, then click on COM Add-ins, and select Go, if the custom task pane helper isn’t listed by default.
  • Go back to the Add-ins list and ensure that the Sage intelligence reports are listed on the Active side of the window.

Solution 3: Reinstall the report designer add-in

If the report designer add-in was already present on your system, then you can reinstall the program to fix any damaged files related to the report designer. Once you uninstall the program, you can use the same steps mentioned in the first solution to quickly install the add-in back on your system.

• Go to the Report Manager.
• Rename both the folders:
  • Report Designer Add-in.
  • Report Designer Add-in consolidation.
• Go to Add and Remove Programs from the Control Panel.
• Choose Sage 100 ERP Intelligence Report Designer Add-in.
• Choose Uninstall and follow the on-screen instructions.
• Click on Finish, then restart your system.
• Reinstall the Sage 100 ERP Intelligence Report Designer Add-in using the steps provided in the sections above.

Read More: Unable to Export to Excel from Sage 50

Conclusion – Resolving “SageBI‑ExcelFunctions11.xll Don’t Match Sage.exe Version”

This error happens when the Sage Business Intelligence (BI) Excel add-in version doesn’t match the installed Sage.exe version, usually after a software update or version mismatch. Fixing it requires uninstalling the old add-in, clearing residual files, and reinstalling the correct version that aligns with your Sage release. To avoid recurring issues, ensure your Sage BI tools always match your main Sage version. If you’d rather avoid the hassle, Bigxperts’ sage error support team can remotely align your BI add-ins and eliminate the mismatch error, fast and reliably.

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