How to Fix Sage Error 503

Sage 50 is bookkeeping and accounting software that provides solutions for all your business needs. Sage 50 is easily accessible from anywhere in the world, it is available both in the cloud-based and desktop version. It can connect and provide the best customer service by performing tasks like report generation, maintenance of bills, tax generation, and many other financial tasks. Let us explore what to do in case you are facing Sage error 503.

The error code 503 will happen when the web server (IIS) is unable to handle the HTTP request. This might be down to temporary overloading.

• When you are trying to install Sage Enterprise Intelligence(SEI) you might get HTTP error 503.
• After the SEI is installed you need to navigate to localhost to access the Login Page, but instead.
• You can also get it while trying to access ESS.

The exact error is shown…

HTTP Error 503. The service is unavailable

Reasons for Sage 503 Error

Generally, this error is encountered because the server fails to adhere to the user’s request as the ESS Service is failing and not running. A few other reasons are listed below…

• Sever might be overloaded with application configuration requests, virus attacks, spam, or traffic on the network
• Updations that are happening on the database network or application can be the reason for the error 503 on the server.

Read More: Fix Submission Errors in Sage Payroll

Methods to Fix Sage HTTP Error 503

Method 1: Sage ESS Maintenance

If you encounter Error 503 first thing is to ensure ESS service. To do so you need to check the server where Sage 50 ESS is installed and ensure the locked box is Unchecked. Check for the correct Username password, server, and database names. Also, perform the below-given steps to resolve error 503.

• Navigate to Sage 50 ServeraAdministrative ToolsaComponent Services
• Ensure that the services named IIS Admin Service and the World Wide Web Publishing are running
• From the ESS Server start the IIS Manager
• Navigate to the following path – Sites (folder) àDefault Web SiteaSelf Service.
• Right-click on self-service select Manage Applications and go to Advanced settings
• In the Advanced Setting tab ensure the Application Pool name is AbraAWCAppPool
• Close the Advanced Settings tab go to Application Pools and ensure the Status must be Started

Method 2: Activate the Application Pool

Whenever you encounter error 503, first ensure whether the Application Pool is activated or not. To do so follow the below-mentioned steps-

• Select StartàAdministrative Tools and navigate to IIS Manager (Internet Information Services)
• From the given list of applications look for Application Pools and select it
• From the Applications Pool look for “WebClientPool’ and “MobileClientPool”
• Right-click on each of these applications and from the given list of given Actions select “Start” to activate

Method 3: Check the Physical Path

Even after activating the Application Pool, you are still getting error 503 so you need to check the Physical files that your website is using.

• Navigate to the following path StartàAdministrative ToolsàIIS
• From the given list click on Sites and expand it
• From the listed sites select “Default Web Site” and go to the Advanced Settings
• Go to the Physical Path and check whether the line reads “%SystemDrive%\inetpub\wwwroot\webclient”. If the path the correct then click on OK and proceed or else set the correct path
• Once the correct path is set Restart your website.