Sage ACT is a Customer Relationship Management (CRM) application. It was developed so that all the data can be maintained in a single database but can be shared among multiple users. Through Sage ACT, you can be connected to many popular business apps like Outlook, Google, QuickBooks Online, etc.
It is a simple and flexible software which make your work smooth as well as effortless but on a few occasions users may come across some technical error like “Sage ACT Error 2601”.
The exact error message is shown…
“Error: Cannot insert duplicate key row in object ‘sys.syscommittab’ with unique index ‘si_xdes_id’……..error 2601”
The cause for Sage ACT Error 2601 is Microsoft SQL Server which causes backup and checkpoint database to fail.
Solutions for Sage ACT Error 2601
To fix Sage ACT Error 2601 the user needs to download the Sage ACT error 2601 repair tool.
- Close Sage ACT! And any other applications that run on SQL Server.
- Download and save Act_Diagonstics_v17_2.exe
- Open ACT! Diagnostics v17.2.
- Click on the OK option of the disclaimer.
- Click on Databases and select Database list.
- Select the affected database > Click on Actions > Select the Syscommittab Repair option.
- When you receive a warning notification, close all applications that use SQLServer. Click on “Yes” to start the update and repair.
- After you close the status bar as well as command windows and ACT! Diagnostics opens automatically, close it.
Call our expert technicians at the Sage 50 tech support phone number and we will assist you in quickly resolving all Sage issues.
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