How to Fix Syncing Issues in Sage 50

Sage 50 is an Accounting software that is used by entrepreneurs for their finances and accounts in their businesses. Sage 50 has different versions like Sage 50 US, Sage 50 UK & Sage 50 Canada. Sometimes every software faces some Issues like “Drive not synching”, “company data is not in sync” or “Remote Data Access (RDA) not syncing” etc.

Fix Sage Drive Synchronization Error

The .NET version has abused and canceled the cloud client by misusing machine precise information such as computer name and collectively unique identity (UUID).

Causes of Syncing Issues in Sage 50

• Unable to find the Data File in the data path.
• The data file has been corrupted.
• You are using an older version of Sage 50
• The Sage 50 software has not been activated.

Troubleshoot the Syncing Issues in Sage 50

Here we have provided you with all the possible resolutions to fix the Sage drive not sync issue.

Solution 1: Incompatible builds on Data-sharing Systems

The builds on the Data-sharing Systems are incompatible and need to be compatible.

• Choose About Sage 50 Accounting from the Help Menu
• For the Build line, draw a line and write down the Build number.
• You have to Check if any program needs to be updated
• Confirm the Build on every system, including server permissions to company data in Sage Drive.

Solution 2: Rebase the Sage Drive Company

The Sage Drive Company has to Rebase by browsing to the most recent access or the PC.

• Browse to the most recently used access point or PC.
• Go on Sage Drive Company.
• Select Help, then go to Support Utilities, and finally to Rebase Sage Drive Company.
• Shutdown the Sage Drive
• The upload has been completed
•  check to see if it syncs correctly by opening the software on the other system

Solution 3: Verify and correct if the Data Path is Missing

If the Data Path is missing to verify and correct the Data Path,

•  Examine the company’s data stream, if the shared company is already shown in the Open Business window  
• You have to check if the data path on the server or standalone system is correct, by following the procedures below:
  • Search for your data, which may consist of corporate directories.
  • Look for the data path as well as the program path.
  • After finding both the data and program path then compare the two directories.
  • Both have to match the corporate folder exception listed in the data directory.

Solution 4: Restart the Pervasive Workgroup

The Pervasive Workgroup has to be Restarted and no one else should be using Sage 50 Accounting Software.

• You must check to make sure no one else is using it If you’re using Sage 50 in a networked setting.
• You can find the Windows Desktop here, by clicking on the icon.
• Go to the Options menu and then select the Settings option
• The next step is to Choose the Control Panel
• Press and hold the Administrative Toys button twice.
• Double-click on the Services Section
• Look for the Pervasive PSQL Workgroup Engine in the Services Section on the right & click it.
• From the Action menu select Stop.
• Choose Action and Restart.

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Fix Common Sage Drive Problems

Once you upgrade Sage software to the latest version and then open the Drive, you may face certain errors. The error may occur because the selected Sage Drive company is still using the later version. The data/file must have been upgraded to the Sage Accounts Version that has been installed before this company file can be accessed.

Causes of Sage Drive Problems

The cause for  Sage Drive Problems is that the data is not located in the data path. We have found out three main causes of be Sage Drive problem. Before you go for any of the resolution methods, you need to identify the exact cause of the problem.

• Sage Accounts’ remote site has been upgraded to the later version but the main site hasn’t been upgraded.
• The main site wasn’t upgraded but the remote site was upgraded and data was finalized.
• The computer with the main site is no longer available.

Fixing steps of Sage Drive Problems

There are various situations where certain processes where data can be refreshed to solve the issue. In such cases, you are to remove Sage Drive completely and then re-upload.

Solution 1: Disable the Backup Manager’s Services

• To Disable the Backup Manager Services stop any future scheduled backups.
• Right-click the service and select Stop to check If any services are listed
• Your Sage backup manager should not be currently executing a scheduled backup.
• If you can’t remember when your backups are scheduled then check another Sage installation. Navigate to the File menu.
• Choose the option “Schedule a backup” and then go to Settings.
• Type services.msc > Enter the following code, by Pressing the Windows key.

Solution 2: Get a Copy of the Shared Data

A Copy of the shared data must be taken so that if by chance the data has been misplaced you will have a copy.

• A consistent internet connection is required.
• Port 5222 across the firewall has to be allowed
• Sage Drive Manager Center can be accessed
• A fresh copy of the shared business can be downloaded.

Here are the steps to follow:

• The company’s data folder has to be located
• Search for the business directories.
• The corporate data folder has to be removed and moved to a new location.
• Sage Drive Company has to be reinstalled

To initiate, Share my Sage Drive Company on any PC that has access to the company.

Read More: Recover Sage 50 Lost Data

Conclusion

Trust now you have sufficient data about the blunder and ideally the previously mentioned advances will assist you with fixing the Sage Drive synchronization error, the drive not syncing in Sage 50. If you need any assistance, contact us through Sage 50 Live Chat.

Frequently Asked Questions