If you are getting this error -6144, 301 on your QuickBooks screen then it means that you have damaged a company file. You will be unable to open or restore a copy of your company file in QuickBooks Desktop. This error will appear something like this: ‘Error: -6144/-301: Unable to open the company file’ or Unable to restore a backup’.
QuickBooks error 6144, 301 blocks all running programs, to get rid of this error, the user has many alternatives but restoring the company backup file is the best way to fix this error issue.
About QuickBooks Error 6144 and 301
Error Code: | Error 6144 and 301 | Developer: | Intuit Inc. |
Error Description: | Error: -6144/-301: Unable to open the company file’ or ‘Error: -6144/-301: Unable to restore a backup. | Software: | QuickBooks |
Cause: | Unable to open the company file or restore a backup of the company, Or Damaged or corrupted company file. | Applies to: | Windows 10, and Windows 11 |
Symptoms: | The code is displayed on the screen itself., The windows moved slowly. | Possible Solution: | Restore the backup company file, Recover the lost data with QuickBooks Auto Data Recovery |
Causes of QuickBooks Error 6144 and 301
Several factors can cause QuickBooks errors 6144 and 301. We have summarized some of them:
- The first symptom of this error is when you are unable to open the company file or restore a backup of the company.
- Damaged or corrupted company file.
- Files or docs that are related to QuickBooks were removed or deleted mistakenly.
- Network issues might be the main reason behind this error.
The symptoms of the QuickBooks Error 6144 and 301
The signs and symptoms listed below may make the process easier for you:
- The code is displayed on the screen itself.
- The windows moved slowly.
- System hanging regularly occurring intervals or freezing for a few seconds.
- If the active program Windows crashes.
- When you are running the same program, the system regularly crashes.
Methods of resolving QuickBooks error 6144 and 301?
We will follow some simple solutions provided below to resolve the QuickBooks errors 6144 and 301. Before we proceed, please ensure that you have saved your company files locally before the restoration to avoid permanent failure of any kind.
Let us look at each step of the process in detail which one can implement:
Method 1: Use the QuickBooks File Doctor Tool
In the first solution, we’re diving into troubleshooting tools provided by Intuit. These tools are designed to handle common errors in QuickBooks.
Step 1: Download and Install QuickBooks Tool Hub on Your System
- Close QuickBooks or any related programs.
- Use Internet Explorer to download the Tool Hub’s installation file. Make sure it’s the latest version.
- Save the file in a location you can easily find.
- Open the downloaded file (QuickBooksToolHub.exe) to start the installation.
- Follow the on-screen instructions to complete the installation.
- Agree to the terms and conditions when prompted.
- Once installed, double-click the Tool Hub icon on your desktop to open it.
Step 2: Run the Quick Fix My File Utility
Now, let’s resolve the next part of the solution – running the Quick Fix My File tool in the QuickBooks Tool Hub.
- Open the QuickBooks Tool Hub using the icon on your desktop and choose “Company File Issues.”
- Click on “Quick Fix My File.”
- Once the scan is done then click on OK and go back to using your QuickBooks.
If the QuickBooks Error 6144 and 301 pop up again while working with the company file then move on to the third step.
Step 3: Use QuickBooks File Doctor
In this final step, we’ll guide you on how to use QuickBooks File Doctor to handle errors in your QuickBooks Company file. This tool helps to point out where the error lies.
- Double-click the Tool Hub icon and select “Company File Issues.”
- Click on “Run QuickBooks File Doctor.”
- In case, File Doctor takes its time to open then you can manually search for it and launch it.
- In QuickBooks File Doctor, pick your company file from the drop-down menu. If you can’t find your file then click on “Browse” to locate it.
- Choose the “Check your file” option in the middle.
- Click “Continue.”
- You’ll be asked for your QuickBooks admin password.
- Select “Next.”
- Once you hit Next, File Doctor will start scanning. Be patient because it might take about 5 minutes. Once it’s done, open QuickBooks and your company file.
Method 2: Start QuickBooks Services
Steps to start QuickBooks Services:
- Firstly Select the Services tab in the Start icon.
- After that in the services list, select the “QBCFMonitoringservice” icon.
- Once the services are started then setup in the Automatic mode.
- If it is not working, verify the Radio button, click Apply, and OK.
Method 3: Restore the backup company file
(Before proceeding with the solution, please note that the files have been converted to the latest version of QuickBooks. It won’t open on the earlier versions).
- Go to the QuickBooks File menu and click on Open or Restore Company.
- Select Open or Restore a Backup Copy> Next.
- Select Local Backup> Next.
- Go to the Look In drop-down, and select the location of the backup file.
- Select the backup file.
- Click Open> Next.
- Now, you will see a Save In drop-down. From here select the location where you want to save the restore file.
- When you are about to save the file, type a new file name in the file name field.
- Click
- Now carefully read and respond to any message that appears on the screen before you proceed with the restoration.
Method 4: Recover the lost data with QuickBooks Auto Data Recovery
QuickBooks Desktop has an option called Auto Data Recovery to recover all lost or corrupted data. This method is an easier and faster way to get all or nearly all of your data back, but this option should only be tried when all the other methods have failed.
- We will create a new folder named QBtest on our desktop.
- Now, we will open the folder where our company file is located.
- We will locate the .tlg file in the company file’s folder. The name of this file will be the same as the company name.
- Next, we will copy the .tlg file from the company file folder and paste it into the new folder
- We will go to the QuickBooksAutoDataRecover file which is located in the same folder where the company file is located.
- Next, we will copy the .adr file and paste it into the QBtest folder.
- In the QBtest folder, we will select the .QBW.atr file and select
- Delete the .adr from the end of it.
- Next, we will open QuickBooks.
- We will go back to the QBtest folder and open the company file. With the help of the Account Register, we will check that all transactions are there.
- Select file> utilities> verify data.
- Finally, you can move the damaged company file to a different folder and transfer the duplicate copy from the QBtest.
Method 5: Copy the Company File to the New Folder
Steps to copy the company file to a new folder:
- In the system c drive navigate to the user option>public icon>Public icon tab>Public document tab then> intuit icon>QuickBooks icon then> files tab.
- Then the user will see the default company file location.
- Subsequently, copy & paste the QB file into the new folder, and don’t use the cut-paste option because it may lead to corruption.
Conclusion:
In conclusion, resolving QuickBooks Error 6144 and 301 is a simple process. From using tools like Quick Fix My File and QuickBooks File Doctor to relocating files and employing various methods, addressing the root causes is important. However, if the error continues then our team of experts is ready to assist you 24×7. Reach out to our Experts for personalized guidance and ensure a smoother resolution to any further issues with QuickBooks Error 6144 and 301. Your seamless QuickBooks experience is our priority.
FAQs
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Why is QuickBooks backup failing?
The essential cause of the mistake is the inaccessibility of the capacity device that stores the backup file. For instance, The outside stockpiling device where QuickBooks makes the backup file is not, which is not associated with the PC.
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How would I be able to back up my QuickBooks company file?
If you want you can easily back up the company files yourself anytime. The user just needs to open the File menu and choose the “Switch to Single-user Mode” option. Again, you have to open the File menu and drop your arrow at the “Back up Company” option. From the window field, you have to choose the local Backup and click on the Next button.
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How do I fix error 6144 82 in QuickBooks?
To fix this error, open your QuickBooks desktop account and press F2. Then, go to the File data and location for your company file location. After that, go to the file location and open it. Then view the entire file. ND. Then, you have to rename just by adding an .OLD at the finish of each and every file extension.
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Why am I facing QuickBooks Error 6144 and 301?
QuickBooks Error 6144 and 301 can occur due to various reasons such as issues with the company file, problems with the QuickBooks Desktop installation or errors in the Windows registration. It’s necessary to identify the specific cause to apply the correct solution.
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How can I fix QuickBooks Error 6144 and 301 on my own?
You can try yourself to resolve QuickBooks Error 6144 and 301. Use tools like Quick Fix My File and QuickBooks File Doctor provided by Intuit. These tools can help address company file issues and identify errors, guiding you through the troubleshooting process.
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Is there a specific prerequisite for manually resolving QuickBooks Error 6144 and 301?
Yes, there are prerequisites for manually resolving the error. You should have a basic understanding of the latest MS Office version, turn off the firewall, perform all steps on the host system, shut down QuickBooks on all systems, and ensure compatibility between the QuickBooks service user and MS Office version.
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What steps are involved in using Quick Fix My File and QuickBooks File Doctor to fix company file errors?
To use Quick Fix My File and QuickBooks File Doctor, firstly download and install the QuickBooks Tool Hub. Then, run the Quick Fix My File utility by opening the Tool Hub, selecting “Company File Issues,” and clicking on “Quick Fix My File.” Then use the QuickBooks File Doctor by selecting “Run QuickBooks File Doctor” from the Tool Hub.
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Can renaming .ND and .TLG files resolve QuickBooks Error 6144 and 301?
Yes, renaming .ND and .TLG files is a potential solution. If working in Multi-user mode then a corrupt .TLG or .ND file can cause the error. By locating these files, right-clicking, choosing “Rename,” changing the file extension to .OLD, and saving the changes, might resolve the issue.
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In case the File Doctor doesn’t work, what alternative solution can I try?
In case, the File Doctor doesn’t yield the expected result, consider moving the company file to the Desktop. Create a new folder on the Desktop, copy the file into it, and use the No Company Open Window in QuickBooks by holding down the Control key. Choose to Open/Restore a Company File, follow the steps, and try to open the file in the new Desktop folder.
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