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How to Fix QuickBooks Error 6000 83 (While Restoring Company File)?

QuickBooks Error 6000 83

Quickbooks users might come upon QuickBooks error code 6000 83 messages when running their software. Let’s delve into the specifics of this error, understand the underlying causes, and explore practical solutions to resolve it. QuickBooks stands as one of the most widely used applications in accounting. Its extensive array of tools and features has significantly simplified business financial record-keeping. However, occasional hiccups in the application can disrupt the productivity of these businesses.

QuickBooks Error 6000 83 surfaces when a user attempts to open or restore a company file. In most instances, the error occurs due to incorrect file names or corruption. Below, we provide comprehensive insights into this error and offer methods to address it. 

They surely feel annoyed when face such an issue as it costs them. But don’t worry it’s simple to solve such errors.

Any users can resolve the issues without needing the physical presence of the technical expert. But to do so they need to be aware of the error and the reason behind it.

Suppose the error is a variation of QuickBooks Error Code 6000. “6000 83” for example is part of Error Code 6000.

Error Code:Error 6000 83
Error Description:An error occurred when QuickBooks tried to access the company file. Please try again. If the problem persists, contact Intuit Technical Support and provide them with the following error codes: (6000, 83).
Developer:Intuit Inc.
Applies to:Windows XP, Vista, 7, 8
Cause:The company file in .qbw format is corrupted or damaged., The folder consisting of the company file is corrupted.
Symptoms:QuickBooks Desktop won’t respond or work, Windows operating system got frozen
Solution:Use the QuickBooks File Doctor to fix the error, Turn off hosting on all Workstations that Access the file Over the Network.

What is QuickBooks Error 6000,83?

Error 6000 83 in QuickBooks is a hiccup that can occur when attempting to access or recover a data file. This issue, often called a company file error, can also rear its head when users are trying to generate a backup of their company file. This error is typically instigated by misconfiguration in the hosting settings or by a damaged company or backup files. It is accompanied by a cautionary message: “QuickBooks encountered an error while trying to access the company file.” This problem results in a disconnect between QuickBooks and the server device.

Causes for QuickBooks error 6000, 83 & steps to check

  • The installation process of the QuickBooks software was not completed properly.
  • The company file in .qbw format is corrupted or damaged.
  • The server access for the file is not proper.
  • The folder consisting of the company file is corrupted.
  • The client trying to access the file does not have the permissions to access.
  • The software is hosted on two servers rather than just the authorized one.
  • Due to some settings a security program like Antivirus or firewall is stopping the access of the software.

The resolution of the error is as per the most recent activities performed on the software before the error occurred.

Signs and Symptoms of the QuickBooks Error 6000 83

Specific indicators and symptoms can recognize quickBooks error codes 6000 and 83. Some of the prevalent indications encompass:

  • The appearance of QuickBooks error code 6000, 83 on the screen, often during the crash of the active program window.
  • Repetitive display of the error message on the screen.
  • Periodic freezing of the system or QuickBooks desktop.
  • Sluggish performance of the Windows operating system, with unresponsiveness to mouse and keyboard inputs.

Some Of The Most Common Scenarios For The Occurrence Of QuickBooks Error 6000, 83 As Follows:

Condition 1: Open the QuickBooks company file stored on a Windows Server

Copying the QB company file to your computer for error resolution is a more efficient approach than tackling it directly on the network. Once the issue is resolved, return the QB file to its original network location.

Here are two solutions to address the problem:

Solution 1: Utilize QuickBooks File Doctor to Rectify Errors

To resolve QB company file or network-related issues, leverage the QuickBooks File Doctor tool. Follow these steps:

  1. Download the QuickBooks File Doctor tool from [insert link].
  2. Install and run the tool on your system.
  3. The tool will automatically scan for server errors and resolve them.
  4. Afterward, restart your computer system.

Solution 2: Disable Hosting on All Workstations Accessing the File Over the Network

In case you are using QuickBooks Desktop on multiple systems, designate only one of them to host the QB company file. Implement the following steps to turn off hosting on all workstations:

  1. Launch QuickBooks Desktop.
  2. Click the “File” icon, then select the “Utilities” tab.
  3. Check the list for the following options:
    • Host Multi-User Access: This indicates that the computer is not hosting the QB company file, and you can proceed to the next system.
    • Stop Hosting Multi-User Access: If you see this option, select it, and then follow these steps:
    • In the ‘Stop hosting multi-user Access’ window, click the “Yes” button.
    • In the ‘Company file must be closed’ window, click the “Yes” button to continue, then proceed to the next computer.

Solution 3: Manual Resolution for Error 6000, 83

If QuickBooks File Doctor fails to run successfully on your system, you can manually resolve Error 6000, 83 by following these steps:

1. Update QuickBooks:

If you prefer a manual approach, update QuickBooks to the latest release.

2. Configure Firewall and Antivirus:

Note: Intuit does not provide support for firewall-related issues. Configure your firewall and antivirus settings to allow access for QuickBooks Desktop updates and network access. Refer to your firewall manufacturer’s website for specific instructions on configuring it to enable QuickBooks file access on all machines.

3. Verify Permissions:

Confirm that the permissions for accessing the QuickBooks company file are set up correctly. Check folder and file permissions to ensure they are shared for QuickBooks company files. Access the “Set Windows Access Permissions to Share QB Company Files” option if adjustments are needed.

4. Scan QuickBooks Company Files:

Scan the folder where your QuickBooks company files are stored to generate the “Network Descriptor” files with the .nd extension. These .nd files store information about the machine hosting the files.

  • Click on the “Start” or “Windows” menu.
  • Select “Programs” and choose “QuickBooks.”
  • Open QuickBooks Database Server Manager (QBDSM).
  • In QBDSM, click “Add Folder” and locate the folders containing QB company files.
  • Once all QB folders are added, click “Scan.”
  • Under “QuickBooks Company Files,” you should see the data files. Check that the .qbw and .nd files have been created for each QB company data file.

5. Check Hosting on Computers:

If you are using QuickBooks Database Server Manager (QBDSM) on a server in a network environment, ensure that the server computer is the only one with hosting enabled. Turn on hosting on the server computer and scan the QB company files.

  • Open QuickBooks, go to the “File” menu, and select the “Utilities” tab.
  • If you see “Host Multi-User Access,” the machine is not hosting the QB company file. Use the next machine.
  • If you see “Stop Hosting Multi-User Access,” choose it, confirm with “Yes,” and proceed to the next computer.

6. Check Server Task Manager:

  • Right-click the taskbar and select “Task Manager.”
  • In the “Image Name” column, look for QBDBMgrN.exe. (You can alphabetize the list by clicking the column heading.)
  • If you don’t see QBDBMgrN.exe on the list, ensure that the QuickBooks service is on the machine and started:
  • Log in as a Full Administrator.
  • Press “Start” or “Windows” and choose “Run.”
  • Type “services.msc” in the “Open” field and click “OK.”
  • Locate the service corresponding to your QuickBooks Desktop version:
  • QuickBooks 2020: QuickBooksDB30
  • QuickBooks 2019: QuickBooksDB29
  • QuickBooks 2018: QuickBooksDB28
  • QuickBooks 2017: QuickBooksDB27
  • QuickBooks 2016: QuickBooksDB26
  • Ensure the startup type is set to “Automatic,” if the service is not started, right-click and select “Start.”

7. Verify QBDBMgrN.exe User Name:

  • Check the “User Name” column entry for QBDBMgrN.exe:
  • For QuickBooks 2018, it should be QBDataServiceUser28.
  • For QuickBooks 2017, it should be QBDataServiceUser27.
  • For QuickBooks 2016, it should be QBDataServiceUser26.

Here are the rewritten points with improved clarity and organization:

1. Accessing the QB Company File from a Different Location:

  • Use the host computer to access the QB company file from a different location.
  • Navigate to the machine where the QB company file is saved or stored.
  • If the server is only installed on the hosting computer, choose the ‘Copy file’ option to move it to another location.

2. Opening the QB Company File:

  • Launch the QuickBooks Desktop application and open the QB Company file showing an error.
  • If you can successfully open the QB company file on this machine, check the file for issues.
  • If you cannot open it, proceed to Step B.

3. File Copying to Another Location:

  • Access the QB company file folder.
  • Right-click on the file name and select “Copy.”
  • Right-click on an empty area on the desktop and choose “Paste.”
  • Open the QuickBooks Desktop application and the QB company file from the desktop.
  • If you encounter an error message, it may indicate file corruption.

4. Dealing with Corrupted QB Company File:

  • If the QB company file appears corrupted, consider these options:
  • Restore a backup of the QB company file.
  • Attempt to recover lost QB data using ‘QuickBooks Auto Data Recovery.’
  • Contact the QuickBooks Data Recovery Team for professional assistance (contact technical support; fees may apply).

5. Restoring QB Company File from Backup:

  • If the QB company file opens successfully, copy it back to its original location.
  • Rename the original QB Company file by adding “OLD” or “DAMAGED” at the beginning of the file name.
  • Example: If the original file was ‘CompanyFile,’ rename it to ‘OLD_CompanyFile’ or ‘DAMAGED_CompanyFile.’
  • Close the QuickBooks application.

6. Copying the Restored QB Company File:

  • Copy or replicate the QB company file(s) from the computer.
  • Paste the exact file(s) into the folder where it was initially saved or stored.
  • Open the QuickBooks application and open the QB company file from its initial location.

Solution 4: Modify the Windows Hosts File

To resolve this issue, you can adjust the Windows host file(s) located on the desktop, ensuring the correct IP address and Windows Server name are configured. It’s important to note that host files typically handle static IP addresses. If your network uses dynamic addressing, this approach may cause problems if the server obtains a different IP address upon reboot than what is specified in the host file. To avoid this, it’s essential to configure the Windows server to maintain a consistent address on the network.

Here are the steps to follow:

  1. Close QuickBooks Desktop if it’s open.
  2. Click on the Start menu and navigate to “Computer” on the server.
  3. Go to one of the following directories, depending on your system architecture:
    • For 32-bit systems:
    • For 64-bit systems:
  4. Locate and double-click the “hosts” file.
  5. If prompted to choose a program to open the file with, select Notepad.
  6. Enter the IP address followed by the computer name. The server will have the workstation’s IP and computer name, while the workstation will have the server’s IP and computer name.
  7. When inputting this information, use the Tab key to separate the IP address and computer name instead of using the space bar.

Condition 2: Open the QuickBooks Company file stored on a Linux server.

Tips to Keep in Mind: To resolve (QuickBooks Error 6000 83), a system administrator with a good understanding of the Linux operating system should perform the following steps. Additionally, they should have a comprehensive grasp of network operations and the necessary permissions for proper installation while configuring the QuickBooks Enterprise Solution Linux Database Server Manager.

Solution 1: Verify the Connection

  1. Configure the Linux Database Server Manager in the ‘Initord.conf’ file to recognize the directory.
  2. Restart the QuickBooks Enterprise Solutions application on the Windows client.
  3. Test the server connection:
    1. Press the “Windows+R” keys on the keyboard to open the ‘Run’ window.
    2. Type “CMD” and press “OK.”
    3. In the command prompt, enter “Ping (Name of Linux Server)” and press “Enter.”

Solution 2: Modify the host’s File

  1. Edit the host’s file on the workstation using the IP address and Linux server name.
  2. Ensure you use the correct case when specifying the QB Company file name you want to access via the Windows client. For example, if you mention “Company B” instead of “Company B,” Windows can connect to the Linux server, but the database won’t be able to open the QB file.
  3. Close the QuickBooks Desktop application.
  4. Simultaneously press the “Windows+E” keys on the keyboard to open the ‘Computer’ window.
  5. In the Local Disk, navigate to (‘C’ => ‘Windows folder’ icon => ‘System32 folder’ tab => ‘drivers folder’ tab => etc folder).
  6. Use ‘Notepad’ to open the host file.
  7. After the last listed IP address, edit or add the server’s IP address.
  8. Press the “Tab” key and type the server name.
  9. Save the file and open QuickBooks and the QB company file.

Condition 3: You created a backup

Create a fresh directory at the root of the C drive. Create a manual backup and store it in the newly established directory. For additional insights into backups, consider examining the QuickBooks Company file backup. If you’re using the QuickBooks application, press the “F1” key, and in the Help window, enter “Back up Company Files Overview” in the search bar. Additionally, you can duplicate the QB company file to a Windows PC and utilize the ‘QuickBooks File Doctor as detailed in the ‘Windows’ section.

Condition 4: Restore the QuickBooks Company file

Another practical approach to resolving QuickBooks Error 6000 83 is restoring the QuickBooks company data file. Here are two solutions:

Solution 1: Modify the QuickBooks File Extension

When attempting to restore a QuickBooks company file, it typically creates a file with a .qbw extension. If the backup process generates a file with a .qbm or .adr extension, follow these steps to resolve the issue:

  1. Rename the file extension to .qbw. For example, change ‘My Company Name.qbm’ to ‘My Company Name.qbw.’
  2. Ensure that your Windows settings are adjusted to display QuickBooks file extensions if necessary.
  3. Open QuickBooks and press the “F2” key to access the Product Information screen.
  4. In the “Location” section under “File Information,” copy and paste the file location into Notepad.
  5. If you use QuickBooks in a multi-user environment, close the application on all computers using the company file.
  6. Right-click the Windows or Start icon and select “Explore.”
  7. Navigate to the location of the QuickBooks company file from step 4.
  8. Right-click on the file name and choose “Rename.”
  9. Enter the new QuickBooks company file name and press “Enter.” Confirm the rename if prompted.

Solution 2: Check QB File Name and Path

QuickBooks searches for the complete file name and path during backup restoration. Avoid very long ways and special characters in the file name and way:

  • Acceptable: C:\Users\Fred\My Documents\QuickBooks data\Company Name.qbw
  • Not acceptable: Business\Fred\Fred’s Documents\My Business $.Business
  • If necessary, restore your backup to your computer first and copy the converted file to the network location.

 Follow these steps:

  1. In the “File” menu, select “Open or Restore Company.”
  2. Choose “Restore a backup copy” and click “Next.”
  3. Select “Local backup” and click “Next.”
  4. Browse the backup QuickBooks file [Companyname].qbb and choose “Open.”
  5. In the ‘Open and Restore a Company’ screen, click “Next.”
  6. On the “Save Company File” screen, remove any special characters or spaces in the “File Name” section and click “Save.”

Note: If your QuickBooks file is on a mapped network drive, access it using the UNC path or switch from a mapped drive to the UNC path if needed.

Following these solutions, you can resolve QuickBooks Error 6000 83 and restore your company data file.

Condition 5: Manually Fixing the Error if Third-Party Permissions Cause the Error

If you encounter problems related to your antivirus settings, you can employ the following solutions:

  1. 1. Utilize QuickBooks File Doctor to Identify and Resolve Errors**: QuickBooks File Doctor is a valuable tool for effectively addressing issues related to company files or network problems. To use it, follow these steps:
    • Download the QuickBooks File Doctor tool from official sources.
    • Complete the installation process by following the on-screen instructions.
    • Run the tool on your system, which will initiate a comprehensive scan for server errors and automatically correct them.
    • Restart your computer to ensure the changes take effect successfully.
  2. Update QuickBooks to the Latest Version: Another manual solution involves updating QuickBooks to its latest release to eliminate errors.
  3. Manage Antivirus or Firewall Configuration for QuickBooks: Please note that Intuit does not provide support for firewall-related issues. To configure your firewall correctly, follow these steps:
    • Verify the configuration of your firewall to allow QuickBooks Desktop updates and internet security settings to address network issues and exceptions.
    • Visit the website of your firewall provider and follow their instructions for configuring the firewall on your system. Ensure that it permits internet access to QuickBooks files on all devices.
  4. Check Permissions for Accessing QB Company Files: It’s essential to set up permissions correctly to enable seamless access to QuickBooks company files. Follow these steps:
    • Navigate to the setup folder and configure file permissions to allow sharing of QuickBooks company files with the correct settings.
    • Use the ‘Set Windows’ option to manage permissions for sharing company files.
  5. Scan QB Company Files: To create the Network Data file with the (.nd) extension, you must scan the entire folder. This extension stores data about the machines hosting various files. Follow these steps:
    • Access the Windows or Start menu and select the Programs icon > QuickBooks > QuickBooks Database Server Manager.
    • On the database server manager screen, click the “Add folder” option and locate all the folders containing QuickBooks files.
    • After adding all QuickBooks files, initiate a scan by clicking the ‘Scan’ icon.
    • Once the scan is complete, you will find data files under the QuickBooks company files section.
    • Examine each folder containing QuickBooks company files to ensure that both .qbw and .nd files are created.

By following these steps, you can effectively address issues stemming from antivirus settings and ensure the smooth operation of QuickBooks.


We’ve reached the end of this article, and we trust that the previously mentioned tips can help resolve QuickBooks error codes 6000 and 83. Please get in touch with our QuickBooks Enterprise support team if you need expert assistance to address this issue. Contact our knowledgeable professionals to discuss your problem; they’ll be delighted to provide guidance and help you navigate this troublesome error.

Need Professional Help?

If these steps do not help to resolve the issue you can contact the QuickBooks support team and get professional help from them. In case you do not get the required support in time, you can contact and acquire prompt support for your issues through the Toll-Free Number 📞 in QuickBooks 2016 Version.

Related Post –  How to fix QuickBooks Error: H101, H202, H303, H505


What Causes QuickBooks Error 6000 83 and How to Resolve It?

QuickBooks Error 6000 83 is a frequently encountered error code that surfaces when users attempt to access, restore, or back up a QuickBooks company file. Typically, this error points to a file access problem, which can trigger various factors, such as network connectivity issues, incorrect folder permissions, corrupted company files, or interference from antivirus software.

How to Rectify QuickBooks Error 6000 83

Resolving QuickBooks Error 6000 83 depends on identifying the root cause behind the error. Some common troubleshooting steps include utilizing the QuickBooks File Doctor tool, validating file permissions and network connectivity, temporarily disabling antivirus software, restoring a company file backup, or seeking assistance from a QuickBooks specialist. It’s important to acknowledge that specific causes of the error may be more intricate and necessitate advanced technical knowledge.

Preventing Future Occurrences of QuickBooks Error 6000 83

Although it’s impossible to guarantee complete prevention of QuickBooks Error 6000 83, implementing best practices can significantly reduce the likelihood of encountering this issue. These practices include regularly:

  • Regularly QuickBooks company files, ensuring.
  • Ensuringity and security of all network connections, and configuri.
  • Configuringmissions correctly, refraining.
  • Refraining special characters in file names and maintaining up-to-date QuickBooks and antivirus software. Additionally, maintaining open lines of communication with your IT team or QuickBooks support provider is crucial for promptly addressing any potential issues.

What does QuickBooks Error 6000, 83 indicate? 

Error 6000, 83 is an error in QuickBooks related to company files. It can arise from various causes, such as corrupt company files, insufficient user permissions, and accidental deletion of QuickBooks files, among other factors.

What is the QuickBooks File Doctor Tool? 

The QuickBooks File Doctor tool is a utility provided by Intuit and is integrated into the QuickBooks Tool Hub. It addresses various types of errors within company files and resolves network-related issues that may occur in QuickBooks.

How can I resolve 6000 series errors in QuickBooks Desktop? 

To address 6000 series errors in QuickBooks Desktop, you can follow these methods:

  1. Optimize the host file.
  2. Remove any special characters from the backup file’s name.
  3. Create a Portable company file.
  4. Disable hosting mode on workstations.
  5. Utilize the QuickBooks File Doctor Tool.

What do the 6000 series errors in QuickBooks signify? 

The 6000 series errors in QuickBooks pertain to mistakes that can occur when opening or working with QuickBooks company files. Some examples of common 6000 series errors in QuickBooks include Error -6000 -83, Error -6000 -301, Error -6177 0, Error -6150 -1006, and so forth.

Are There Alternative Approaches to Manually Resolve Error Code 6000 83? 

In addition to the manual fixes mentioned, you can explore the following options:

  1. Review Permission Access: First, examine the permission settings for your company files. After scanning the folders containing QuickBooks files, consider creating a network descriptor file (.nd).
  2. Relocate Company File: Another step involves relocating the company file to a new location for opening purposes.
  3. Cease Multi-User Access: Conclude the multi-user access to the company file as part of the troubleshooting process.

How Can You Create a Backup of a Company File Stored on a Server?

Creating a backup of your company files is crucial to safeguard against potential data loss. If your files are currently stored on a server, follow these steps:

  1. Transfer to Local Hard Drive: Before applying any resolutions, move your files from the server to your system’s local hard drive.

Restore After Error Resolution: Once the error (6000 83) has been successfully resolved, you can transfer the files back to their original server location.

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