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QuickBooks Error 15243 (Payroll Update Issue)

QuickBooks Error 15243

QuickBooks Error 15243 occurs when the user is trying to update the accounting software or export the data to the online version of QuickBooks. You may have to go through a number of solutions in order to resolve the issue, taking a lot of your time. Some users who didn’t install Quickbooks properly on their system would have to uninstall the software and then perform a clean install.

Even after you have reinstalled QuickBooks, you may have to rename the installation folder to fix QuickBooks Error 15243. This removes any interference from any file that is left on your system even after the uninstallation. But before you do any of this you should go to the task manager and check for background processes running on your system. If you find that there are a lot of Quickbooks processes running in the background, then you should close them because they may be interfering with the update or the export process.

In this post, you’ll learn how to fix QuickBooks Error 15243.

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About QuickBooks Update Error 15243

Error Code:Error 15243Developer:Intuit Inc.
Error Description:The QuickBooks update did not complete successfully. The QuickBooks FCS is not responding or is damaged”.Software:QuickBooks
Cause:QuickBooks update error 15243 occurs when the windows registry gets damaged or corrupted, and the FCS services of QuickBooks are not running.Applies to:Windows XP, Vista, 7, 8
Symptoms:The system freezes from time to time every single second, Active windows may get crash downPossible Solution:The QuickBooks update was not completed successfully. The QuickBooks FCS is not responding or is damaged”.

What is QuickBooks Payroll Update Error 15243?

This error usually occurs when the user downloads the QuickBooks latest version update. QuickBooks Error 15243 processes a different workflow of the business process leading to the unwanted Payroll update error 15243. It can result from various factors, including incomplete installations, damaged registry entries, or interference from background processes.

Causes of QuickBooks Payroll Update Error 15243

The recent updates released by Intuit are important to be downloaded within QuickBooks as it include security patches and error resolutions for all the major QuickBooks versions. At times the security update patches include new tools that are updated inside the software.

While updating the security patches within the new QB versions and QB Payroll, unexpectedly the software stops and the update process stops.

The error 15243 comes up with an error message :

Error 15243 – The QuickBooks update did not complete successfully. The QuickBooks FCS is not responding or is damaged”.

Verify the list of possible conditions due to QuickBooks Update Error 15243 arrives. Below are some of the reasons:

  • The installation of QuickBooks is incomplete.
  • FCS services of QuickBooks are not running.
  • QuickBooks update error 15243 occurs when the windows registry gets damaged or corrupted.
  • Malware or virus affected the QuickBooks-related files or windows system.
  • A third-party application that is running in the background, is mistakenly deleting the QuickBooks-related files.

Main Reasons for Error 15243

The possible reason that is responsible for QuickBooks Error 15243 is related to the QuickBooks FCS(File Copy Service) that is not functioning properly. For fixing the QuickBooks issue you need to bring back the software to its previous condition and resolve the FCS problem as soon as possible. Intuit has recommended some solutions that can fix the error with the expert guidance of QuickBooks experts. Follow the resolution steps in the given sequence so as get the best results.

Indications of QuickBooks Update Error 15243

Most of the QB errors are identified with an error message or there are more than one signs you will see when you encounter QuickBooks payroll update error 15243.

Here are few of them are jotted down:

  • When you’re running the same application then your PC may get crash due to this error 
  • An error message continuously pops up on your display screen 
  • The system freezes from time to time every single second 
  • Sluggish or slow windows and response slowly to the given inputs
  • Because of this error code, active windows may get crash down 

Make sure, you keep track of QuickBooks update Error 15243 like when and where it is addressed. To troubleshoot this error as soon as possible, keeping such information is pretty important for easy resolutions.

Actions to Take Before You Start Troubleshooting

There are mainly two things you need to do before troubleshooting the QuickBooks Error 15243:

  • Create a backup of the QB company file
  • Update your QuickBooks Desktop

Things to do before the solution are below:

1. Create a backup of the QB company file

Steps to Create a Backup of the QuickBooks Company File:

  • First, open your QuickBooks
  • Locate the File menu >> Back up Company >> Create Local Backup
  • Follow the instructions that appear on your screen to generate a backup of the company file.

2. Update your QuickBooks Desktop

Use the steps below to update QuickBooks Desktop:

  • First, close your QuickBooks software 
  • Press and hold the Ctrl key simultaneously 
  • Make sure that you don’t release until the QuickBooks opens on your system 
  • Next, go to the Help menu >> Update QuickBooks Desktop of the desired version 
  • After that, hit the Update Now tab 
  • And then hit Get Updates 
  • Finally, click on the Close button once the QuickBooks is successfully updated.

Quickbooks Error Code H505

Solution Steps to Fix QuickBooks Update Error 15243

Before moving ahead with the solutions, make sure you’ve identified all the causes related to this error. If you do so then it will be easy to find out the best method to rectify the QuickBooks Payroll Update error code 15243. So, you just need to stick out with the process;

Different methods to resolve the QuickBooks update error 15243 from your system are below:

💠 You need to authenticate the Payroll Subscription Applied
💠 Repair the registry entries
💠 Clean all junk files with Disk Cleanup
💠 Check and update the device driver
💠 The process to restore the Windows system to reserve or undo recent system changes
💠 Update QuickBooks Payroll Tax Table
💠 Problem with Computer Causing Error
💠 Uninstall & Reinstall QuickBooks
💠 Edit your Internet Explorer options
💠 Enable QuickBooks Desktop File Copy Service (FCS)
💠 Repair your QuickBooks Desktop

Check out the methods to resolve the QuickBooks Update Error 15243:

Solution 1: You need to authenticate the Payroll Subscription Applied

It is mandatory for all QuickBooks users to reconfirm the payroll subscription first so that they don’t have to encounter any issues while running the same one. Doing so will also help them to get rid of QuickBooks Update error 15243. Here’s how;

The below-mentioned steps will guide you to the screen:

  • Start the software and find the Employees tab going to the main menu bar.
  • You need to choose the option ‘My Payroll Service’, which is followed by the ‘Account and Billing Information’ tab.
  • Under the option of the ‘QuickBooks Payroll Account Maintenance’ new screen, the checking of the subscription info can be finished.
  • Shut down the window and then the program again validates the subscription again.
  • Carry out the update process again to check whether the issue is resolved or not.

Solution 2: Install the most recent Windows Updates 

You all are required to install the most recent Windows updates if you don’t want to encounter QuickBooks Update error 15243. Check out the below-listed steps to do so;  

  1. In the beginning, tap on the Press button.
  2. Now, type Update in the search box and press the Enter key to continue.
  3. Then, the Windows Update dialog box will start appearing on the display.
  4. If an update is available, click the Install Updates option.

Solution 3: Use QuickBooks Tool Hub 

QuickBooks Tool Hub saves your file on an easy-to-access location like Windows Desktop or the Downloads folder. If you’ve already installed QuickBooks Tool  Hub installed on your computer, check the version you are currently using. For this, tap on the Home tab and find out the version details in the bottom right corner. You can also find the Tool hub details in the About section.

This will enable you to deal with QuickBooks Update error 15243 with ease. In the below write-up, you will learn how to run QuickBooks Tool Hub;

  1. If you get an error notice when you open your company file, or if you have missing or blank lists, choose Company File Issues. This will launch the Quick Fix my File and QuickBooks File Doctor applications. Select File Dr. Help from the corporate file tab if you require additional assistance.
  2. If you’re having issues with your network or PCs connected to it, such as error H202, choose Network Issues. You must be connected to your server.
  3. If you’re experiencing performance issues, troubles opening the software, Error 6123, or the program has crashed or ceased working, go to Program Problems. We suggest starting with the Quick Fix my Program option. This section can also be used to fix common PDF and print-related issues.
  4. If you’re having trouble installing or uninstalling QuickBooks Desktop, go visit Installation Issues. You can also fix 3371 issues.
  5. If you need to change your password, choose Password Reset.
  6. To contact us or modify your Intuit account, go to Help & Support. You can give comments on any of our tools as well.
  7. Select Advanced Tools to see a list of commonly used Windows shortcuts for troubleshooting QuickBooks issues.

Solution 4: Update the Windows to its latest Release 

Before moving ahead, it is required to upgrade the Windows to its most recent release so that the QuickBooks update error 15243 doesn’t show up on your screen. Here are the steps you need to implement on;

  1. The very first step is to tap on the Start button from the left bottom of the computer screen to open the Menu bar.
  2. Now, navigate to the search box and type update.
  3. Then click on the Enter key on your keyboard.
  4. After that, a list appears on the screen and you need to select Windows updates from it.
  5. On the Windows Update page, look for the latest update if an update is available, choose the Install Updates option to update the Windows.
  6. Moving ahead, the window is updating to the latest release, it will take some time.
  7. When the updating process is complete then restart your system to apply the changes to the system.

Solution 5: Repair the registry entries

If there’s any damage or corruption with your Registry Entries then you need to repair it as soon as possible. Also, it will help you to fix QuickBooks update error 15243. Follow the steps inclined below;

  • Firstly click to start.
  • Type the command into the search box.
  • After that press the Ctrl+Shift keys altogether.
  • Open the Permission dialog box, then hit Enter when promoted.
  • Check if the cursor is bilking, now the black box is open then write Regedit and press Enter.
  • Then come back  inside the registry editor then select the error 15243 related error after that select export form the file menu.
  • Now choose the folder where you want to save the QB backup key in the SAVE.IN list, then type the name for the backup file and firstly confirm that the Selected branch opts in the export range.
  • In the final step save the file with Reg file Domain.

Solution 6: Clean all junk files with Disk Cleanup

To clean all the Junk Files from your system, you would have to use Disk Cleanup. It will also end up with the QuickBooks Update error 15243. Perform the steps described below to see how;

Please follow the given instructions

All these steps are helpful for  Windows XP, Vista 7,8 & 10

  • Click on the start icon.
  • Then open the start tab and search command in the search area, don’t press the enter button.
  • Crtl+shift  both keys press together.
  • In the next step open the Dialog Box if promoted then press enter.
  • Write cleanmgr then press enter.
  • After this step disk space is starting to calculate the number of disk spaces, you can opt here.
  • Now, what section do you want to clean, check the mark on the front of that box and press the ok button.

Solution 7: Check and update the device driver

Being a QuickBooks User, you need to check and update the device driver if you take it lightly then you may have to confront QuickBooks error 15243. Both the processes are presented separately; 

To check the Device Driver

  1. Initially, open the Device Manager from the Start menu.
  2. Now, expand the respective component driver to be checked, make right-click on the driver, then select Properties.
  3. Move to the Driver tab and then the Driver version will appear which one you’re currently using. 

To update the Device Driver 

  1. In the search box on the taskbar, type, and select Device Manager.
  2. Next, you need to choose the category to see the names of devices, then hit right-click on the one you’d like to update.
  3. Click on Search automatically to update driver software.
  4. After that, you need to tap on the Update Driver.

Solution 8: Process to restore Windows system  to reserve or undo  recent  system changes

QuickBooks Update error 15243 can’t be resolved until you restore the Windows System to reserve or undo recent system changes. For this, follow the step-by-step guide;

If system changes are often carried out and cause the issue. Check if the below steps can fix the issue:

  • Firstly click on the start button.
  • Then write a system restore in the search area and press enter.
  • Go to the result Click on the system.
  • After that fill in the Authority.
  • Follow the steps mentioned in the wizard to select the restore point and back up the computer.

Solution 9: Update QuickBooks Payroll Tax Table

You need to update the QuickBooks payroll tax table if you want to go through a hassle-free payroll process as well as if you are willing to eliminate QuickBooks update error 15243. Move ahead with the actions that are jotted below;

Try the following steps to download the latest payroll update:

  • First, launch QuickBooks Desktop 
  • Next, move to the Employee section and then click on the Get Payroll Updates
  • Now, check to mark the option “Download Latest Update”
  • An informational window appears when the download is complete.

Solution 10: Uninstall and reinstall QuickBooks

You need to try uninstalling & reinstalling the QuickBooks process in order to nullify QuickBooks Update error 15243. The steps are as follows;

  • Go to the Windows Start menu and select “Programs & Features”
  • Find the QuickBooks Error Code 15243 in the name column 
  • Go to the menu and click QB-related Entry then hit the option “Uninstall/Change”
  • To finish the QB uninstallation process by following the on-screen instructions

Windows 7 & Windows Vista

  • Press Windows Start and then open the Programs 
  • Go to the Control Panel in the appearing menu 
  • Next, you have to click on Programs 
  • Search the QuickBooks Update Error Code 15243 in the same column name 
  • Hit the option “ QuickBooks Associated Entry” and then hit the button “Uninstall/Change” at the top of the menu 
  • To end the uninstallation process, you have to follow on-screen guidelines.

Solution 11: Edit your Internet Explorer options

Modifying your Internet Explorer options is the best approach to repair QuickBooks Update error 15243. To get a better insight, walk through the steps mentioned below;

If you can’t edit the Internet Explorer options then follow the given steps to edit:

  • Initially, turn on your system 
  • Then open the “Internet Explorer” browser 
  • Go to the Gear icon and select the “Internet” option 
  • After that, move to the Security tab 
  • Now, you have to choose the available option called “Trusted Webpage” 
  • Go to the “Address bar” which is at the top of the web page 
  • Here, you have to enter the website URL in the given space 
  • If you have US Edition then enter “* &*”  
  • But if you have Canada Edition then enter “* &*”
  • Finally, click Close followed by Apply, and then OK.

Solution 12: Enable QuickBooks Desktop File Copy Service (FCS)

You must repair the damaged QuickBooks Desktop File Copy Service if the QuickBooks Update error 15243 is appearing on your screen over and over again. Follow the instructions to fix this issue;

  • To start with open the Run window by pressing the Windows + R keys together 
  • Next, type COMPMGMT.MSC in the Run Command and then hit Ok 
  • It will open the Computer Management window 
  • In the same window, you have to click on “Services and Applications”
  • After that, go to the Services and scroll down the cursor until you find the “Intuit QuickBooks FCS”
  • Perform a double-click on the same 
  • Then hit “Startup type” and choose the Manual option
  • Once done then Click Apply followed by Ok 
  • Finally, try to open QuickBooks Desktop software once again.

Solution 13: Repair your QuickBooks Desktop

It is necessary to repair the damage to your QuickBooks Desktop. Otherwise, you may have to deal with QuickBooks Update error 15243. So, to get a quick resolution follow the below-given steps; 

  • Open the Run box by pressing the keys Windows + R from your console 
  • Type “Control Panel” in the open Run window and then hit Ok 
  • Now, select Programs >> Programs & Features”
  • Pick QuickBooks from the list 
  • Click Uninstall/Change and then hit Yes 
  • Click Next and then select Repair
  • Again click Next and then Repair 
  • It may take a few minutes to repair QuickBooks Desktop.


QuickBooks Payroll Update Error 15243 is a very frustrating problem, To resolve the problem follow the above prescribed steps. In case you are still facing that problem, then you need instant support to fix this issue. you can contact our QuickBooks Experts to resolve that problem, they will assist you in solving your problem.

Experts For QB Pro, Premier, Enterprise Error 15243 Fixing


  1. What is QuickBooks Update Error 15243?

    It is a common error encountered during the installation of the QuickBooks program. Users receive an error notification about the update patches which are integrated into the QuickBooks software due to some reason. The most apparent reason is due to Intuit FCS being disabled. 

  2. What are the different errors usually encountered during QuickBooks Payroll Update?

    You may address several error codes while updating QuickBooks Desktop or Payroll due to multiple reasons.

    The error code notifies you while updating QB Payroll like:

    💠 15000 Series Error Code: 15105m, 15103,  15106, 15104m, 15107, 15240, 15223, or 15271
    💠 QuickBooks Payroll Error PS058
    💠 QuickBooks Payroll Error PS033
    💠 QuickBooks Payroll Error PS077
    💠 QuickBooks Payroll Error PS032
    💠 QuickBooks Payroll Error 12031, etc.

  3. Does re-validating QuickBooks Payroll Service Key resolve QB Error Code 15243?

    Yes, re-validating the QuickBooks Payroll Service key helps you to resolve this payroll update error with ease.

    Here’s how:

    💠 Go to the Employees and then My Payroll Service 
    💠 Next, you have to choose the “Activate Service Key”
    💠 Now, highlight your current payroll in the same window 
    💠 And then click on the Edit menu 
    💠 Click Next until the Finish button comes up
    💠 Finally, you can check that your QuickBooks Payroll is successfully revalidated.

  4. What steps come under the installation of available Windows Updates?

    To begin with, press the Windows Start button. Type Update and then press Enter in the search box. A dialog box “Windows Update” appears on your display screen. If there is any update available then simply click “Install Updates”. 

  5. Is it also possible that any Payroll Update issue was affected due to malicious Intruders?

    Yes, many times the payroll update issue could be caused due to any sort of malware infection. The malicious intruders may harm the files or corrupt them. There are also chances of getting a Payroll Update error like QuickBooks error 15243 due to a malicious program. 

  6. What is QuickBooks Payroll Error 15243, and how can it impact my system?

    QuickBooks Payroll Error 15243 is frequently encountered when the QuickBooks File Copy Service (FCS) malfunctions. This error can disrupt your payroll update process and hinder your ability to carry out crucial tasks, such as downloading the latest tax table updates. Commonly, this error is accompanied by an error message signaling the collapse of the update.

  7. What are the typical triggers of QuickBooks Payroll Error 15243?

    QuickBooks Payroll Error 15243 happens due to several common factors, including an incomplete or damaged QuickBooks software installation, a corrupted or compromised Windows registry, interference from antivirus software, and difficulties within the QuickBooks File Copy Service. Identifying and rectifying the root cause is essential for actually troubleshooting this error.

  8. What Are the Indicators of QuickBooks Error 15243 on Windows 10 Access Denied?

    QuickBooks Error 15243 on Windows 10 Access Denied manifests through specific symptoms or warning signs, indicating potential issues with the QuickBooks payroll application. Here are some of the common symptoms:

    1. QuickBooks update error 15243 appears, causing the QuickBooks program window to crash.
    2. Your computer experiences sluggish performance, leading to delayed responses to keyboard and mouse inputs.
    3. QuickBooks Payroll continuously prompts update notifications.
    4. The payroll updates consistently fail to install.

  9. What Is QuickBooks File Copy Service?

    QuickBooks File Copy Service, also known as Intuit.QuickBooks.FCS.exe, is critical in initiating and completing updates for QuickBooks and Payroll. When an update is initiated, this .exe file operates discreetly in the background to ensure the update process runs smoothly. It’s important to note that a disabled QuickBooks File Copy Service can adversely impact the update functionality of both QuickBooks and QuickBooks Payroll.

Related Post – How to fix Quickbooks Error Code 1603?

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