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QuickBooks Error 12037 (When Installing the Updates)

QuickBooks Error 12037

QuickBooks error 12037 is an update error that usually happens when you attempt to download the latest payroll service updates. This may also occur when QuickBooks is not able to connect to the internet. As a regular user of QuickBooks, you are supposed to manage the employee’s payroll, and if you want to enjoy the smooth and hassle-free services of payroll, you would have to update the payroll services.

But at times, while getting updates users are forced to encounter issues like “QuickBooks error 12037”. This error can be triggered by many reasons like; inaccurate time zone, erroneous internet settings, and much more. So without wasting a while, let’s have a brief discussion about the same.

What is QuickBooks Update Error Code 12037? 

QuickBooks Update Error Code 12037 occurs while downloading of payroll service updates or when QuickBooks faces difficulties connecting to the internet. Updating payroll services is important for a smooth employee management in QuickBooks. However, issues like incorrect time zone settings or internet configuration errors may trigger Error 12037. It’s essential to address these issues quickly to ensure seamless payroll services. If the user is encountering QuickBooks Update Error 12037 the. verifying system settings and internet configurations is advised. 

What are the reasons for the occurrence of QuickBooks Update Error Code 12037?

QuickBooks Update Error Code 12037 can occur due to several reasons: 

  1. QuickBooks is unable to establish an internet connection.
  2. Firewall settings has blocked QuickBooks server access.
  3. Presence of viruses or malware affecting the system.
  4. Incorrect time zone configuration leading to the error.
  5. Incorrect system time settings which lead to QuickBooks Update Error Code 12037.

One Thing to keep In mind before troubleshooting the error code

Create a Backup of Your Company File:

We highly recommend backing up your company file to prevent any data loss during the troubleshooting process. Follow these steps:

  1. Open QuickBooks.
  2. Navigate to Files > Back Up Company > Create Local Backup.
  3. Follow the onscreen instructions to generate a backup of your company file.

What are the ways to fix QuickBooks Update Error Code 12037?

To resolve QuickBooks Update Error Code 12037 follow these steps:

Solution 1: Resetting QuickBooks Updates

  1. Open QuickBooks and go to the Help tab.
  2. Navigate to Update QuickBooks Desktop.
  3. Click on Update Now.
  4. Check the box for Reset Update and then click Get Updates.

Solution 2: Correcting Date and Time

  1. Click on the Time option at the bottom right corner.
  2. Choose Adjust date and time.
  3. Adjust the date, time and select the correct time zone. Finally, save changes. 

Solution 3: Correcting Internet Connection Settings

  1. Open a bank website. If it is not accessible then contact your internet service provider.
  2. Open Internet Explorer in QuickBooks. 
  3. Go to Tools, then Internet Options.
  4. In the Security tab select the Globe icon then set the security level to lower or medium.
  5. In the Connections tab choose ‘Never Dial a connection.’
  6. If not using Dial-up then select the correct ISP.
  7. In LAN settings kindly ensure that the  automatic detect settings is selected.
  8. Ensure that ‘Use a proxy server’ option is unchecked. 

Solution 4: Testing Connectivity Settings for QuickBooks Update Error Code 12037

  1. Download and run the TLS 1.2 utility.
  2. Download QuickBooks Tool Hub.
  3. Open QuickBooks Tool Hub from the desktop.
  4. Choose the Installation Issues tab.
  5. Select QuickBooks TLS 1.2 Tool at the bottom right corner.
  6. Click on OK and the TLS tool will open.
  7. Accept the EULA agreement by clicking Yes.
  8. Choose Run.

Solution 5: Setting Internet Explorer as the default browser.

  1. Open Internet Explorer.
  2. Go to the Tools button.
  3. Go to the Internet Options.
  4. Choose the Program tab in the Internet Options dialog box. 
  5. Select the ‘Make Internet Explorer the default browser’.
  6. Click OK.

Simple Steps to Resolve QuickBooks Error 12037

Step 4: Configure Firewall and Security Settings 

Security applications might disrupt QuickBooks updates. Temporarily pause them, like antivirus for almost 30 minutes. This ensures a smooth update installation. Firewall settings could also be the reason. Check if they are blocking QuickBooks updates. 

Step 5: Multiple QuickBooks Versions

Having various QuickBooks versions on one computer like Pro 2019 or Premier 2019 can trigger the error. To fix it, follow these steps:

  1. Visit QuickBooks Downloads and Updates page.
  2. Select your Country.
  3. Choose Product (e.g., QuickBooks Pro).
  4. Select Version (e.g., 2019).
  5. Click Search.
  6. Get the latest updates and follow on-screen instructions for the specific QuickBooks version in use.


  1. How can I get the QuickBooks Tool Hub in my system?

    It is important to note that QuickBooks Tool Hub helps to fix many common errors wherein QuickBooks error 12037 is one of them. You have to perform the below-mentioned steps if you want to get the QuickBooks tool hub on Windows 10, 64-bit.

    💠 To start using the tool hub, first close QuickBooks.
    💠 Now you are supposed to download the most recent version of the QuickBooks Tool Hub. 
    💠 Save the file from where you can easily find it like your Downloads Folder or your Windows desktop. 
    💠 After that, you have to open the file you’ve downloaded (QuickBooksToolHub.exe)
    💠 You are required to follow the on-screen steps to install and agree to the terms and conditions.
    💠 Double-click the icon on your Windows desktop to open the tool hub once the installation finishes.

  2. What’s a Proxy Server and how does it work?

    A Proxy server works as a mediator between you and the internet. It separates the users from the websites they browse as well as provides varying levels of functionality, security, and privacy depending on your use case, needs, or company policy. When you send a web request, your request goes to the proxy server first. Then the proxy server creates your web request on your behalf, collects the response from the webserver, and then forwards you the web page data so that you can view the page in your browser.

  3. When is End-user License Agreement (EULA) needed?

    An End-User License Agreement (EULA)  is a legally binding agreement between the owner of a product and the end-user. In other words, it’s a contract between the licensor of a product and the licensee. It also helps to protect the rights of the business owner/licensor. Let’s have a look at some examples where EULA might necessary.

    💠 You are required to make legal disclosures related to consumer rights (specifically withdrawal and cancellation rights).
    💠 You have two different user levels (eg. registered vs non-registered).
    💠 Ensure that your platform permits users to sell or trade with other users.
    💠 Facilitate or otherwise process payments and other sensitive user data; want to set the rules for user behavior and state grounds for termination of accounts;
    💠 You need to participate in affiliate programs.
    💠 You are supposed to provide software or service which can potentially cause harm if misused;
    💠 You would like to have some legally enforceable control over and set rules about, how your website/app/product may be used.

  4. What is QuickBooks Error 12037?

    QuickBooks Error 12037 is an issue occurring during payroll service updates or when QuickBooks can’t connect to the internet. Incorrect time zone settings or internet configuration problems can trigger this error.

  5. Why does QuickBooks Error 12037 occur?

    Possible reasons include failed internet connection, firewall blocking QuickBooks, malware interference, incorrect time zone or wrong system time.

  6. How can I fix QuickBooks Error 12037 with updates?

    Reset QuickBooks updates through the Help menu and correct date and time settings and ensure proper internet connection settings.

  7. What’s the role of firewall settings in resolving Error 12037?

    Firewalls may block QuickBooks updates. Temporarily disable security applications or configure firewall settings to allow QuickBooks access during updates.

  8. Can having multiple QuickBooks versions cause Error 12037?

    Yes, if you have various QuickBooks versions installed like Pro 2019 and Premier 2019 then it may trigger the error. Remove additional versions and install the latest updates for the specific version in use.

  9. Why should I create a company file backup before troubleshooting Error 12037?

    Creating a company file backup is recommended to prevent data loss during troubleshooting. It acts as safety in case any issues arise during the resolution process.

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