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QuickBooks Error 6144 and 301

QuickBooks Error 6144 and 301

QuickBooks error 6144 and 301 blocks all running programs. To get rid of this error, the user has many alternatives but restoring the company backup file is the best way to fix this error issue.

QuickBooks comes with lots of features that help businesses handle their taxing, pay, and finance systems. The software is of great utility to small and medium-sized businesses.

About QuickBooks Error 6144 and 301

Error Code:Error 6144 and 301Developer:Intuit Inc.
Error Description:Error: -6144/-301: Unable to open the company file’ or ‘Error: -6144/-301: Unable to restore a backup.Software:QuickBooks
Cause:Unable to open the company file or restore a backup of the company, Or Damaged or corrupted company file.Applies to:Windows 10, and Windows 11
Symptoms:The code is displayed on the screen itself., The windows moved slowly.Possible Solution:Restore the backup company file,
Recover the lost data with
QuickBooks Auto Data Recovery

It simplifies handling the items and bill generation, it also helps cut down otherwise excessive manpower, money, and energy.

What are QuickBooks Error 6144 and 301?

If you are getting this error on the screen then it means that you have damaged a company file. You will be unable to open or restore a copy of your company file. The error will appear something like this: ‘Error: -6144/-301: Unable to open the company file’ or ‘Error: -6144/-301: Unable to restore a backup’.

Causes of QuickBooks Error 6144 and 301

Several factors can cause QuickBooks errors 6144 and 301. We have summarized some of them:

  • The first symptom of this error is when you are unable to open the company file or restore a backup of the company.
  • Or  Damaged or corrupted company file.
  • Files or docs that are related to QuickBooks were removed or deleted mistakenly.
  • Network issues might be the main reason behind this error. 

The symptoms of the QuickBooks Error 6144 and 301

The signs and symptoms listed below may make the process easier for you:

  • The code is displayed on the screen itself.
  • The windows moved slowly.
  • System hanging regularly occurring intervals or freezing for a few seconds.
  • If the active program Windows crashes.
  • When you are running the same program, the system regularly crashes.

Requirements for Manually Fixing QuickBooks Error Code 6144 304:

To resolve QuickBooks Error Code 6144 304 on your own, make sure you have:

  1. A good understanding of the latest MS Office version.
  2. Turn off the firewall before you start.
  3. Follow all the steps on the main computer (host system).
  4. Shut down QuickBooks on every system, including the main one.
  5. Ensure that the QB service user matches up with your MS Office version.

Ways of resolving QuickBooks errors 6144 and 301?

Let us look at each step of the process in detail which one can implement:

  • Start QuickBooks Services
  • Restore the backup company file
  • Recover the lost data with QuickBooks Auto Data Recovery
  • Change the Account type
  • Create a folder in the c drive
  • Copy the Company file to the new folder
  • Set up the inbound & outbound  Firewall rules
  • Run QuickBooks Database server manager
  • QuickBooks File Doctor Tool
  • Relocate the File to the Desktop
  • Renaming .ND and .TLG Files
  • Terminate Task in QuickBooks Task Manager

We will follow some simple solutions provided below to resolve the QuickBooks errors 6144 and 301. Before we proceed, please ensure that you have saved your company files locally before the restoration to avoid permanent failure of any kind.

Method 1: Start QuickBooks Services

Steps to start QuickBooks Services:

  • Firstly Select the Services tab in the Start icon.
  • After that in the services list, select the “QBCFMonitoringservice” icon.
  • Once the services are started then setup in the Automatic mode.
  • If it is not working, verify the Radio button, click Apply, and OK.

Method 2: Restore the backup company file

(Before proceeding with the solution, please note that the files have been converted to the latest version of QuickBooks. It won’t open on the earlier versions).

  • Go to the QuickBooks File menu and click on Open or Restore Company.
  • Select Open or Restore a Backup Copy> Next.
  • Select Local Backup> Next.
  • Go to the Look In drop-down, and select the location of the backup file.
  • Select the backup file.
  • Click Open> Next.
  • Now, you will see a Save In drop-down. From here select the location where you want to save the restore file.
  • When you are about to save the file, type a new file name in the file name field.
  • Click
  • Now carefully read and respond to any message that appears on the screen before you proceed with the restoration.

QuickBooks Error 6144,-103

Method 3: Recover the lost data with QuickBooks Auto Data Recovery

QuickBooks Desktop has an option called Auto Data Recovery to recover all lost or corrupted data. This method is an easier and faster way to get all or nearly all of your data back, but this option should only be tried when all the other methods have failed.

  • We will create a new folder named QBtest on our desktop.
  • Now, we will open the folder where our company file is located.
  • We will locate the .tlg file in the company file’s folder. The name of this file will be the same as the company name.
  • Next, we will copy the .tlg file from the company file folder and paste it into the new folder
  • We will go to the QuickBooksAutoDataRecover file which is located in the same folder where the company file is located.
  • Next, we will copy the .adr file and paste it into the QBtest folder.
  • In the QBtest folder, we will select the .QBW.atr file and select
  • Delete the .adr from the end of it.
  • Next, we will open QuickBooks.
  • We will go back to the QBtest folder and open the company file. With the help of Account Register, we will check that all transactions are there.
  • Select file> utilities> verify data.
  • Finally, you can move the damaged company file to a different folder and transfer the duplicate copy from the QBtest.

Method 4: Change the Account type

Steps to change the account type:

  • Firstly click the start icon.
  • Then move to the control panel and select the user account icon.
  • Now click add/remove the user account tab.
  • After that click the QBDServiceuser23 icon and modify the account as per your needs by verifying the administrator user icon.

Method 5: Create a folder in the c drive

The folder a new user needs to create is as follows;

  • Administrator
  • Add system
  • QBDataServiceuser23
  • Add user
  • Everyone

Provide permission for all the entire folders and also click on the share icon for sharing all the entire folders to the system.

Method 6: Copy the Company File to the New Folder

Steps to copy the company file to a new folder:

  • In the system c drive navigate to the user option>public icon>Public icon tab>Public document tab then> intuit icon>QuickBooks icon then> files tab.
  • Then the user will see the default company file location.
  • Subsequently, copy & paste the QB file into the new folder, and don’t use the cut-paste option because it may lead to corruption.

Method 7: Set up the inbound & outbound  Firewall rules

  • Firstly from the firewall tab, select the Windows firewall option.
  • Then in the Advanced setting tab, move to the inbound rules option then the new rule icon after that port icon
  • And then click Next.

The port numbers for the different versions ;

  • QuickBooks Desktop 2020 and later: 8019, XXXXX.
  • QuickBooks Desktop 2019: 8019, XXXXX.
  • QuickBooks Desktop 2018: 8019, 56728, 55378-55382.
  • QuickBooks Desktop 2017: 8019, 56727, 55373-55377.
  • QuickBooks Desktop 2016: 8019, 56726, 55368-55372.
  • QuickBooks 2015: 8019 56725 55363 55367
  • QuickBooks 2014: 8019 56724 55358 55362
  • QuickBooks 2013: 8019 56723 55353 55357
  • QuickBooks 2012: 8019 56722 55348 55352
  • QuickBooks 2011: 8019 56721 55343 55347
  • QuickBooks 2010: 8019 56720 55338 55342
  • QuickBooks 2009: 8019 56719 55333 55337

Method 8: Run QuickBooks Database server manager

Steps to run QuickBooks Database Server Manager:

  • Firstly click on the QuickBooks icon in the programs list.
  • Select the QuickBooks database server manager option from the drop-down list.
  • After that click and add the folder tab.
  • Then search and add a QuickBooks folder in the c drive and minimize the tab.·      
  •  In the final step click on the scan icon, and scan the process of the company file.

Method 9: Use Quick Fix My File and QuickBooks File Doctor Tool to Fix Company File Errors: 

In the first solution, we’re diving into troubleshooting tools provided by Intuit. These tools are designed to handle common errors in QuickBooks. It might be a bit technical but follow all the steps to resolve QuickBooks Error 6144 and 301. 

Step 1: Download and Install QuickBooks Tool Hub on Your System

  1. Close QuickBooks or any related programs.
  2. Use Internet Explorer to download the Tool Hub’s installation file. Make sure it’s the latest version.
  3. Save the file in a location you can easily find.
  4. Open the downloaded file (QuickBooksToolHub.exe) to start the installation.
  5. Follow the on-screen instructions to complete the installation.
  6. Agree to the terms and conditions when prompted.
  7. Once installed, double-click the Tool Hub icon on your desktop to open it.

Step 2: Run the Quick Fix My File Utility

Now, let’s resolve the next part of the solution – running the Quick Fix My File tool in the QuickBooks Tool Hub.

  1. Open the QuickBooks Tool Hub using the icon on your desktop and choose “Company File Issues.”
  2. Click on “Quick Fix My File.” 
  3. Once the scan is done then click on OK and go back to using your QuickBooks.
  4. If the QuickBooks Error 6144 and 301 pops up again while working with the company file then move on to the third step.

Step 3: Use QuickBooks File Doctor

In this final step, we’ll guide you on how to use QuickBooks File Doctor to handle errors in your QuickBooks Company file. This tool helps to point out where the error lies. 

  1. Double-click the Tool Hub icon and select “Company File Issues.”
  2. Click on “Run QuickBooks File Doctor.”
  3. In case, File Doctor takes its time to open then you can manually search for it and launch it. 
  4. In QuickBooks File Doctor, pick your company file from the drop-down menu. If you can’t find your file then click on “Browse” to locate it.
  5. Choose the “Check your file” option in the middle.
  6. Click “Continue.”
  7. You’ll be asked for your QuickBooks admin password.
  8. Select “Next.”
  9. Once you hit Next, File Doctor will start scanning. Be patient because it might take about 5 minutes. Once it’s done, open QuickBooks and your company file.

Method 10: Relocate the File to the Desktop 

If the File Doctor didn’t work out as planned then you can try changing the file’s location and see if that works: 

  1. Create a new folder on your Desktop to keep the Company file.
  2. Copy the file from its original spot and paste it into the new Desktop folder.
  3. Hold down the Control key to open the No Company Open Window.
  4. Choose to Open/Restore a Company File and follow the steps to reopen the Company file in the new Desktop folder. Click OK.

This should hopefully resolve the issue, but if not then let’s move on to the next method.

Method 11: Renaming .ND and .TLG Files: 

If you’re in Multi-user mode and are currently dealing with QuickBooks error 304 then a corrupted .TLG or .ND file might be the reason. Here’s how to fix it: 

  1. Open your QuickBooks company files and find the .ND and .TLG files.
  2. Right-click and choose “Rename.”
  3. Change the file extension to .OLD and save the changes.
  4. Now you should be able to access the Company file without any more issues.

Method 12: Terminate Task in QuickBooks Task Manager

Sometimes, the simple solution for any tech issue is to end the task or restart the function for a quick refresh. Here’s how you can do it in QuickBooks Task Manager:

  1. Access your QuickBooks account and open Task Manager.
  2. Press ‘Q’ to display the QuickBooks Process.
  3. Click on it and choose to End the Task. That’s it.


In conclusion, resolving QuickBooks Error 6144 and 301 is a simple process. From using tools like Quick Fix My File and QuickBooks File Doctor to relocating files and employing various methods, addressing the root causes is important. However, if the error continues then our team of experts are ready to assist you 24×7. Reach out to our Experts for personalized guidance and ensure a smoother resolution to any further issues with QuickBooks Error 6144 and 301. Your seamless QuickBooks experience is our priority.

The solutions provided above should be enough to resolve your errors. However, if you have some other queries, you can get in touch with one of the QuickBooks Experts by CALL NOW.


  1. Why is QuickBooks backup failing?

    The essential cause of the mistake is the inaccessibility of the capacity device that stores the backup file. For instance, The outside stockpiling device where QuickBooks makes the backup file is not, which is not associated with the PC.

  2. How would I be able to back up my QuickBooks company file?

    If you want you can easily back up the company files yourself anytime. The user just needs to open the  File menu and choose the “Switch to Single-user Mode” option. Again, you have to open the File menu and drop your arrow at the “Back up Company” option. From the window field, you have to choose the local Backup and click on the Next button.

  3. How do I fix error 6144 82 in QuickBooks?

    To fix this error, open your QuickBooks desktop account and press F2. Then, go to the File data and location for your company file location. After that, go to the file location and open it. Then view the entire file. ND. Then, you have to rename just by adding an .OLD at the finish of each and every file extension.

  4. Why am I facing QuickBooks Error 6144 and 301?

    QuickBooks Error 6144 and 301 can occur due to various reasons such as issues with the company file, problems with the QuickBooks Desktop installation or errors in the Windows registration. It’s necessary to identify the specific cause to apply the correct solution.

  5. How can I fix QuickBooks Error 6144 and 301 on my own?

    You can try yourself to resolve QuickBooks Error 6144 and 301. Use tools like Quick Fix My File and QuickBooks File Doctor provided by Intuit. These tools can help address company file issues and identify errors, guiding you through the troubleshooting process.

  6. Is there a specific prerequisite for manually resolving QuickBooks Error 6144 and 301?

    Yes, there are prerequisites for manually resolving the error. You should have a basic understanding of the latest MS Office version, turn off the firewall, perform all steps on the host system, shut down QuickBooks on all systems, and ensure compatibility between the QuickBooks service user and MS Office version.

  7. What steps are involved in using Quick Fix My File and QuickBooks File Doctor to fix company file errors?

    To use Quick Fix My File and QuickBooks File Doctor, firstly download and install the QuickBooks Tool Hub. Then, run the Quick Fix My File utility by opening the Tool Hub, selecting “Company File Issues,” and clicking on “Quick Fix My File.” Then use the QuickBooks File Doctor by selecting “Run QuickBooks File Doctor” from the Tool Hub.

  8. Can renaming .ND and .TLG files resolve QuickBooks Error 6144 and 301?

    Yes, renaming .ND and .TLG files is a potential solution. If working in Multi-user mode then a corrupt .TLG or .ND file can cause the error. By locating these files, right-clicking, choosing “Rename,” changing the file extension to .OLD, and saving the changes, might resolve the issue.

  9. In case the File Doctor doesn’t work, what alternative solution can I try?

    In case, the File Doctor doesn’t yield the expected result, consider moving the company file to the Desktop. Create a new folder on the Desktop, copy the file into it, and use the No Company Open Window in QuickBooks by holding down the Control key. Choose to Open/Restore a Company File, follow the steps, and try to open the file in the new Desktop folder.

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