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QuickBooks Payroll Error PS060

QuickBooks Payroll Error PS060

QuickBooks Payroll Error Ps060 is a Common Error a QuickBooks Software user faces as an error message “Current Enhanced Payroll Service is Unavailable” due to an outdated payroll version or Virus and malware infection. QuickBooks Payroll Error Ps060 can be fixed by Updating the QB Payroll Version or Changing billing and subscription settings.
Solutions of QuickBooks Payroll Error PS060

QuickBooks Payroll Update Error PS060

QuickBooks Payroll service is an amazing tool for users but it leads to multiple errors. Creating payroll computations has become simple with the support of the application until it comes across an error.

The most common error that a user may find while working on the software is the QuickBooks payroll error PS060. The error is visible by the message Recent Enhanced Payroll Service is Unavailable. Also, Intuit categorizes all types of QB Payroll PSXXX Error which help to understand what’s wrong.

The message and the error code that displays help to find the cause of the issue. In this blog, we will tell the users about the causes and resolutions of the error. In case they want to fix the error from our side, they can directly communicate to us via QuickBooks Payroll Customer Service.

What is QuickBooks Payroll Error PS060

QuickBooks Payroll Error PSxxx series is related to the payroll subscription and mostly comes out due to the outdated Payroll subscription or network issue. Expiration date setting of payroll subscription is the most common reason behind the error, you get an error message “Current Enhanced Payroll Service is Unavailable”  disrupting the smooth working of payroll. But don’t worry about that it is easy to fix.

Error Code:QuickBooks Error Ps060
Error Description:“Current Enhanced Payroll Service is Unavailable” disrupting the smooth working of payroll.
Developer:Intuit Inc.
Applies to:Windows XP, Vista, 7, 8
Cause:Due to server down issues, Due to Payroll software being Outdated
Symptom:program window crashes, Windows runs slow and reacts gradually to the keyboard and mouse inputs.
Solution:Troubleshoot Internet Connection Errors, Flush DNS Using Command Prompt

Some Important Points to Consider Before Resolving Error PS060

  • Having internet access.
  • QuickBooks hosting a single user mode while updating a QuickBooks Desktop or Payroll.
  • Make sure Your Payroll subscription is active.
  • The date and the time of your system are correct and IE is set as your default internet browser.

QuickBooks Error PS060 Reason & Causes

What are the causes of the QuickBooks Payroll Update Error PS060? There could be multiple causes behind the QuickBooks Payroll Error PS060.

A few of them comprise:

  • The application maintains verification for the subscription expiry date from time to time as this may result in an error.
  • Third-party security applications can be an issue
  • Due to server down issues
  • Due to Payroll software being Outdated
  • Malware or virus attack on the system

8 Steps Solutions to Fix QuickBooks Payroll Error PS060

Solutions of QuickBooks Payroll Error PS060

In this guide, there are 8 steps & each step is a solution to fix Quickbooks Error PS060 itself. We will perform each solution one by one until the Payroll error PS060 gets resolved. A quick note of the steps listed below, which we are going to perform.

Total Time: 16 minutes

  1. Change Billing And Membership Settings


    Usually, the causes of the error are subscription and billing issues.

    To resolve that, they can follow the below-mentioned resolutions:

    💠 Go into the My Account
    💠 Choose the company subjects for editing
    💠 Go into the billing section and tick on Edit
    💠 Verify the given details and create a change wherever it required
    💠 Tick on Save and tick on the close
    💠 It will update the payment information
    💠 Check the preview of billing details
    💠 Tick on the save and log out.

  2. Check & Verify Credit Card Details In QuickBooks Desktop

    A. For QuickBooks Desktop

    💠 Firstly open the QuickBooks Desktop then click the payroll service(using payroll services)  from the product and services window.
    💠 Open the Billing information tab.
    💠 Now click Edit next to your Payment Method 
    💠 Then fill up the correct payment details.
    💠 Press Save & Close.
    💠 Recheck all the payroll subscription details.

    B. For QuickBooks Online

    💠 First of all, click the Gear icon at the top of the window.
    💠 Then select Account and Setting.
    💠 Press the Billing & Subscription option.
    💠 Into the Payment Method tab click Edit. 
    💠 Now in the final step Edit your credit card details and save changes.

  3. Flush DNS Using Command Prompt

    💠 Press window + R on the keyboard
    💠 Enter cmd in the text box when the Run window appears.
    💠 Now press enter key and a black color command prompt window.
    💠 Then type ipconfig/flushdns.
    💠 Now in the final step, again press enter and once again try to use payroll, but again you get this problem,  jumping to the next step.

  4. Clean & Remove Junk Files From Internet Explorer

    Clean junk files from Internet Explorer

    💠 Firstly, open IE.
    💠 After that from the Tools tab select Internet Options.
    💠 Click Delete all the cookies & browsing history section.
    💠 Then check that the website files and temporary internet files option are selected.
    💠 Now click Delete and then press OK.

  5. Wait For The Server’s Reaction

    If the error happens due to the network server, the user can wait till the network server is robust

  6. Download And Install The Most Recent Version Of QuickBooks Software

    If the users are facing an error due to the outdated version of the application, they can update the QuickBooks Payroll to the newest version. It is not supported in the new release.

  7. Check The Settings Of 3rd Party Software

    When the issue is happening due to third-party security applications or malware or virus, they should go for the complete system scan and put a gap to the elements earlier to open QuickBooks again.

  8. Check For Network Issues

    Check if your computer is associated with the internet. The internet network issue is one of the most common causes behind the event of this error. Address your internet service provider if it can’t be fixed at your end.


  1. What do you understand with QuickBooks payroll error PS060?

    QuickBooks payroll includes internet services and, by connecting to Intuit, it periodically validates the expiry date of the subscription. This mistake happens most of the time because of the expiration date settings. To use QuickBooks payroll without any hassle, you will need to update your billing records. When the Intuit servers are down, this error will occur as well.

  2. Can cleaning junk files from IE resolve QuickBooks payroll error PS060?

    Follow the steps below to delete the Temporary Internet Files and the folder that Internet Explorer uses:

    💠 Initially, open your IE then choose the Internet option
    💠 Move to the section to Browse History 
    💠 Under the General tab, hit the Delete
    💠 Mark the option Website Files and Temporary Internet Files
    💠 Lastly, hit Delete and then hit Ok to confirm the process.

  3. How to check credit card details in QuickBooks Desktop Payroll Service?

    Go to the Product & Services and then select Subscribed payroll service. Locate the Payment Method under the Billing Information tab. Select the Edit option for the Payment Method. After that, give the correct payment details and then save followed by Close. Verify that all payroll subscription information, such as billing and different others should be correct.

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