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QuickBooks Payroll Error PS077

QuickBooks Payroll Update Error PS077

Error PS077 usually occurs when downloading the latest Payroll Update or Tax Table. Error PS032 also has the same causes and can be resolved with almost the same solution. Various reasons cause errors like Payroll error PS077 and error PS032

The QuickBooks Payroll Error PS077 is one of the errors from the PSXXXX family. You can resolve this error by following many given methods.

About QuickBooks Payroll Error PS077

Error Code:Error Ps077Applies to:Windows 10, and Windows 11
Error Description:A user has not registered QuickBooks software or the Company File is damaged or corrupted.Software:QuickBooks
Symptom:You are unable to update the tax table., Your payroll subscription is inactive or expired.Developer:Intuit Inc.
Cause:The Tax Table file that you are trying to install is corrupt or damaged, Incorrect or old billing dataPossible Solution:Damaged or corrupted tax table files, Billing details are out of date or incorrect

Causes of Payroll Error PS077 and Error PS032

  • A tax table file (s) in the Payroll folder/component is invalid or damaged.
  • You haven’t yet registered with the QuickBooks software.
  • Your billing info is incorrect or outdated.
  • The QuickBooks company file is corrupt or damaged.
  • QuickBooks Payroll Tax Table Out Of Date

Symptoms of the QuickBooks Payroll Error PS077

There are many signs which indicate QuickBooks Error PS077. Some of them are given below. Let’s have a look.

  • You are unable to update the tax table.
  • Users are not able to download Payroll updates.
  • QuickBooks starts hanging now and then.
  • The computer starts performing slowly.
  • QB Error PS077 messages come to the screen.

Points should be remembered before resolving QuickBooks Payroll Error PS077

  • It is important to check and verify that you have only one QuickBooks software in your system
  • Check and validate the subscription of QuickBooks Payroll
  • Repair the software to avoid or correct the problems in your account
  • Your payroll account has the correct billing information 
  • Take the backup of the QuickBooks company file before doing anything in your account whether it is an update, upgrade, repair, etc
  • Also, update the QuickBooks desktop account to the latest version.
  • You have to authenticate the QuickBooks Payroll Subscription
  • Make sure that there is only one QuickBooks should be installed on the computer.
  • Check if the billing information mentioned in the payroll account is correct
  • Don’t forget to get the backup of the QB company file
  • Update your QuickBooks Desktop with the latest release

How to Solve QuickBooks Payroll Error PS077?

There are certain precautionary steps that you need to keep in mind before starting steps for resolving your issues:

In Case: If QuickBooks Desktop single version is installed

If you have the single QuickBooks Desktop version you don’t have to follow these steps:

  • Get the backup of your QuickBooks company file.
  • Check and close all the applications if open.
  • Now open the Run window.
1. Windows 8 Users
  • Go to the Windows System Section.
  • Now, open the Start Screen.
  • Right-click the option background to all apps.
  • Finally, select the Run option.
2. Windows 7 and XP
  • Click Start if you are not logged in as the administrator.
  • Go to Start >>> All program >>> Accessories.
  • Finally, click the Run option.
3. Windows Vista
  • Click on the Start button >>> in the search field enter run and hit enter.

In Case: If you have multiple versions of QuickBooks

Solution 1: Utilize the QuickBooks System Repair Tool

  • Initially, download the QuickBooks repair tool 
  • Save the file to your desktop in a local folder
  • After that, you can close all open apps before installing this tool
  • Because running a scan can take up to 20 minutes, you’ll need to wait here once it’s finished
  • Finally, you can restart the console to restore everything to normal.

Solution 2: Repair your QuickBooks Desktop

  • The QuickBooks Tool Hub is available for download
  • Close QuickBooks and any other windows that are associated with it
  • Save the most recent version of the QuickBooks Tool Hub to your PC (or any convenient location)
  • Open the downloaded file (QuickBooksToolHub.exe) and install it by following the on-screen instructions
  • Accept the terms and conditions before continuing with the installation
  • To launch the Tool Hub, go to the folder where you saved it and double-click on its icon.
Run the Quick Fix My Program 
  • Select Program Problems from the QuickBooks Tool Hub
  • After that, select Quick Fix My Program
  • QuickBooks Desktop should now be open.

solution 3: Download the Latest QuickBooks Payroll Tax table

  • In QuickBooks Desktop
  • Click on the Employees menu
  • Further, select the Get Payroll Updates option
  • Now, select the option Download the entire payroll update
  • Click on the Update button.

Solution 4: Verify the subscription to QuickBooks Payroll

  • Check the subscription of your QuickBooks Payroll that it is active or inactive
  • If it is active then ok but if not then you have to make it active 
  • After that, reset the QuickBooks software update
  • Check the service key of payroll that must be accurate
    • Go to the Employees menu option in QuickBooks
    • Further, select the My Payroll Service 
    • Click on the Manage Service Key option
    • Hit the cursor on the Edit button and then check for the service key that is correct or not
  • Click on the Next button to continue and at last click on the Finish button
  • Restart your computer
    • Click on the Start menu button
    • Select the power button and then select the Restart option.

Solution 5: Update your billing information

  • As an admin user, log in to the Customer Account Management Portal (CAMP)
  • From the list of products and services, choose QuickBooks Desktop
  • Next to your QuickBooks Product, select “Details”
  • Next to your Payment Method, click on the “Edit” tab
  • Make any necessary changes to your payment information
  • Select the “Save” and then “Close” tab when you’re finished
  • QuickBooks Desktop should now be open
  • Hover over Manage My License in the Help menu
  • Then choose Sync License Data Online from the drop-down menu.

Solution 6: Disable the User Account Control in Windows

  • The first step is to open the run window by pressing the Windows + R keys together from your console
  • Then type control panel and press the OK key
  • The following step is to pick user accounts, as well as user accounts (classic view)
  • Change the user account control settings in the next step
  • It’s worth noting that if UAC prompts you, you must choose Yes to proceed
  • Now move the slider as follows:
  • To turn UAC off, set it to never notify and hit the OK tab
  • Set it to Always notify and select OK to enable UAC (If prompted, select Yes to continue)
  • The final step is to restart the computer.

Solution 7: Reinstalling QuickBooks using Clean Install

  • Uninstalling the QuickBooks Desktop.
    • On the keyboard press Windows Key+R.
    • Now you are supposed to type Control Panel and hit Okay.
    • Program and Features> Control Panel > Uninstall a Program
    • QuickBooks Desktop> Uninstall/Change
    • Uninstall the program.
  • Renaming the Installation Folders
  • Reinstall QuickBooks Desktop


Hope you have resolved QuickBooks Payroll Error PS077 by following solutions mentioned above. If you still facing the same problem , then you need to contact our QuickBooks Experts team for resolving that error.


  1. How to repair the QuickBooks Desktop?

    💠 First of all, download and run the tool named QuickBooks Diagnostic tool
    💠 Then install the software again with the help of a clean install
    💠 You have to repair the components of Microsoft
    💠 Reinstall or repair the framework of Microsoft.NET
    💠 Then repair the Microsoft MSXML
    💠 After that uninstall and again reinstall Microsoft Visual C++.

  2. What are the symptoms that I get because of QuickBooks Payroll Error PS077?

    The symptoms are:-

    💠 The update done of the Tax Table failed in between
    💠 The system performance decreases
    💠 The QuickBooks software hangs when you get the error
    💠 You are not able to download the payroll updates.

  3. Why take the backup and how it is important?

    The backup is important because if anything happens and data is damaged or corrupted then you can restore it using the backup you did. If you don’t have the backup then there is no way to get the lost data.

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