Resolve Sage 50 Login Error

Sage 50 accounting software is developed and distributed by Sage Group plc. It is the world’s third-largest supplier of resource planning software. Sage 50 software provides real-time information along with various specialized tools and resources that will help in the growth of small and medium businesses. There are certain occasions when a user might come across some common issues like “you cannot log in at present, login error, an error has been encountered with your Sage account”. The Sage 50 login error occurs when a user is trying to log in to their Sage account. To resolve this Sage 50 login error a user can follow the solution mentioned in this article.

The exact error is shown…

“Error: User name and/or password not working”

You cannot login at present

Causes for Sage 50 Login Error

The cause for the Sage 50 unable to log in can be that the reset password is not signing in to the company profile.

• Password reset
• The username or password is not functioning.
• The license is invalid because of which you are not able to log in.
• The username or password ID is incorrect.
• UAC (User Account Control) is enabled.
• Forgot the login, etc.
• Bad connectivity of the internet.
• The DNS settings are not proper.
• Third-party software apps on your pc can cause difficulties.

Solution for the Sage 50 Login Error

To solve the Sage 50 login issues log in with the customer/partner portal, which will redirect the user to their desired page.

Solution One: Reset the User’s Password

• Log in to your sage 50 as an administrator of the company
• Maintain > Users > Set Up Security
• Select the Username from the list
• Reset Password> Enter a temporary password> OK>Close
• Log in with the temporary password.
• Click OK> Now change the password by using the temporary password;
• Check that the user is now able to log in with his username.

Solution Two: The user is not Licensed

• Log in to your sage 50 as an administrator of the company
• Maintain > Users > Set Up Security
• Check the License box
• Click OK
• Log in to the company as a user with administrator rights.
  (Note:  Use the user’s computer for the process)
• Check that the user appears as licensed.
• Check that the user is now able to log in with his username.

Solution Three: Wrong Company

• Open Sage 50 2104
• Click Browse, and select the appropriate company from the list.
• Check that the user is now able to log in with his username.

Related Issue: Fix Sage 50 Already Logged in 

Fix Sage 50 Payroll Unable to Login

Sometimes when the user tries to log in to the Sage 50 Payroll an error occurs and they are unable to log in.

Steps to Fix Sage 50 Payroll Login Issue

• The User can Clear their browsing history or try using another browser when Logging in.
• The Correct Email Address must be used to Log in.
• Use Google Or Facebook Accounts to log in.
• The has to Remember and Enter the correct Password.
• They must be careful that they are not logging in to the correct company.
• The Username Should be Entered Correctly.
• If the Set Username and Password are too long, copy them to a notepad and paste them into relevant fields in the Sage 50 Payroll Log-in Page.

How to Login to Sage 50 Payroll?

• First of all, you go to the search engine and type Sage Payroll Login.
• After that click on the first link of the search engine result which will take you to the official website of Sage Payroll.
• Then you will see the login option on the website, in which you enter your email address and password.
• In the last, you have to click on the login button. If you have forgotten the password then click on forgot password, change the password, and log in.

Related Topic: How to Use Sage 50 Password Recovery Tool

Most Common Errors Related to Sage Login

FAQ