Sage 50 Username and Password not Working

Sage 50 Accounting Software like any other faces a few errors because of certain reasons. Sage 50 Users after many tries of looking for a particular reason why the “Sage 50 Username and Password not Working Error”. In this article, we have a look at what the Sage 50 Error occurs and what are the solutions to fix it.

Exact Error Shown While User Facing Sage 50 Username and Password not Working

The Password Entered Has Not Been Recognized

User Guide

Causes For Sage 50 Username and Password, not Working Error

The Cause of the Sage 50 Username and Password, not Working Error is that the user has entered the wrong credentials.

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• Sage 50Cloud Accounts Version 27 has been updated and the User’s Password is no longer 10 Characters
• The User Has Entered The Wrong Password
• The Password Encryption was giving a problem
• The Data Restored by the user was for a later version
• Microsoft .NET Framework 3.5 or above is not enabled
• The File in which the Setup.dta exists is corrupted
• Windows FIPS File is Encrypted
• CCleaner Registry Cleaner was used

Solution To Fix Sage 50 Username and Password not Working

The Solution to Fix the Sage 50 Username and Password not Working is to Restore the Backup.

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Step 1: Reset The Account Password

All other user accounts’ passwords can be reset via a manager account. However, in order to utilize the functionality to reset your password for the Sage 50 management account, you must correctly respond to the security question.

Steps to reset forgotten password for Sage 50 manager account:

1. Launch Sage 50 and choose a company file.
2. Input the Logon Name.
3. Click on Forgotten Password.
4. Answer the Security Question correctly, then click on Ok.
5. Input the New Password.
6. Input the new password in the Confirm Password box.
7. Input a new Security Question and Its Answer, then click on Ok.

You can also change the password for a manager or basic account if you’re already logged in. You are already logged into the business file, therefore you don’t require access to the security question and response in this instance.

Steps to reset the manager password when logged in:

1. Go to Settings, then click on User Management.
2. Click on Change Your Password.
3. Input your current password, and choose Log On.
4. Input the New Password.
5. Input the new password in the Confirmed Password box.
6. Enter a Security Question and Its Answer so that you can use them to reset your password in the future.
7. Choose Ok.

Step 2: Opening the Wrong Company

• To Locate the Companies after opening the program select Browse
• Choose the Correct Company and Verify the login

Step 3: The user is not Licensed

• Login to the Company as an Administrator
• Choose Maintain Select the Users and Click Set up Security
• Next to the Users name click the license box
• Click OK and log in as Administrator on the user’s computer
• Verify the User is still licensed and that user can log in

Step 4: Restore the backup made before the conversion

• The User Must choose the file they want to comfort
• When all the options pop up on the screen click on “Reset”
• Choose the required file to backup to open in the browser
• Choose the specified reset process from the options given: i) Overwrite existing company data or existing company
• Create a new company with the restored file
• When the User wants to restore the backup into a folder to save existing data
• Click OK and choose the restore option and open the file.

Step 5: Disable the User Account Control (UAC)

In Windows Vista, 7, 8, and 10, you must turn off this security feature, and you should only do this to troubleshoot security issues. Once the problem is resolved you will need to restart the router as the router provides an essential level of security within the operating system.

Windows 7, 8 and 10

• First of all, you have to make sure that all the software is closed.
• After that, you have to press the image of the window and X.
• Then you have to click on the Control Panel and click on User Accounts.
• Then click on User Account and click on Change User Accounts Control.
• Then pay attention to the current setting.
• Then drag the slider to the bottom and check the box for Never notify and click yes.
• After that start the computer again.

Note: Repeat all the above steps again to turn on the mouse and reset the slider to its original position.

Sage 50 Admin Password Recovery

• Select Forgot Password
• Answer your security question
• Click OK
• Enter a new password
• Confirm the password by re-entering it
• set a security question
• set a security answer
• Click OK

Sage 50 Default Admin Password

To reset the default admin password, first, log in to your Sage 50 software and click on the Tools tab. Now from this tab, you have to see the link to reset the admin password. Now click on that link and you have to follow the on-screen instructions. If your Sage 50 password is secure and you do not remember the password, then there are some steps that can help you. For that you have to open the Windows Task Manager, to open it you have to press the Ctrl + Alt + Del keys on your keyboard. Then you have to find Sage and then click on the process. After that, you have to right-click on Sage Process and set it to Affinity.

Conclusion

Sage 50 username and password won’t work if you’re entering the wrong authentication details. But other factors can also contribute to this error. So we’ve discussed the solutions for each of the underlying causes of Sage 50 login errors. If you need further help, feel free to get in touch with our Sage 50 experts.

FAQ