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Sage 50 Does Not Open or Sage Program Won’t Open Error

Sage 50 Does Not Open

Sage 50 does not open generally states that your Sage 50 is not responding to open command. The error is specifically caused due to incomplete or corrupt installation.

There can be various other reasons any active software has stopped functioning, any antivirus or firewall is obstructing the process of the software, a downloaded update is corrupt, or an update is not properly installed.

These are certain reasons that can be easily noticed by even a non-technical person. Some hidden and more technical reasons can cause various errors like Sage Error Code 1628 and Sage Error 1721.

Sage Program Won't Open

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Exact Error Shown While User Facing Sage 50 Does Not Open

Sage 50 Accounting has Stopped Working

To Fix the Sage 50 Does Not Open or Sage Program Won’t Open Error Repair the current version and after the repair is complete download the latest Release.

In this article, we will talk about the possible causes and troubleshooting steps for this Sage 50 Error.

Quick Overview of Sage 50 Does Not Open or Won’t Open

Error Code:Sage Program Won’t Open/Sage 50 Does Not OpenDeveloper:Sage Group
Error Description:Sage 50 Not RespondingSoftware:Sage 50
Symptoms:Cut off-network driveApplies to:Windows 10 and 11
Cause:The Sage Program Won’t Open because the Program has been shifted to a new computer with the help of the file transfer application.Solution:To fix the Sage Program Won’t Open, restart your computer and try to reopen it.

What are the Causes of the Sage Program Won’t Open or Sage Does Not Open Error?

The cause for the Sage Program Won’t Open or Sage 50 Does Not Open Error is that the Program has been shifted to a new computer with the help of the file transfer application.

Some of the common reasons are listed below:

  • Cut-off network drive can be a reason.
  • There may be some contradictory processes active on the workstation.
  • Also, if Windows 10 Spring Creators Update edition 1803 was downloaded, then this can happen.
  • Pervasive is unable to open up.
  • The wrong edition of Pervasive is installed.
  • The pervasive Software folder is not at all located in the right place.
  • Microsoft .NET Framework is tarnished.
  • Sage is already running somewhere but in compatibility mode.
  • The CPU of your workstation is running at 100%.
  • The Sage Accounting Solutions service release edition was not completed.
  • Sage has either been unintentionally removed or may be uninstalled.
  • The program shortcut of Sage 50 is corrupted.
  • Program files of Sage are installed at an incorrect place, on a 64-bit workstation.
  • User Account Control is switched on.
  • The program has been shifted to a new computer with the help of the file transfer application.
  • Files on this particular workstation are locked after Sage was shut down abnormally.
  • In case the company files are locked.
  • Corruption of the user profile in Citrix setup.

Methods Fix Sage Program Won’t Open or Sage Does Not Open Error?

To fix the Sage Program Won’t Open restart your computer and try to open it again.

To know more read below:

Method 1: Sage Accounting Solution is Running in the Background

If Sage 50 is already running in the background, then it won’t start unless you close the background process. But since you cannot access the already running instance of Sage 50, you cannot close it traditionally. That’s where the Task Manager comes in. Using the task manager, you can look at all the currently running background processes, and close the background process that is preventing Sage 50 from opening.

PS: In this case, if the network has multiple workstations, you must first initiate the troubleshooting on the server.

  • Open up the Task Manager
  • If you are working on a Windows 7, Vista, or Server

Choose the Processes tab

  • If you are working on a Windows 8, 10 or 11

Click on More Details, and afterward hit the Details tab.

  • Click on Peachw.exe
  • Click on the option that says End process
  • Click on w3dbsmgr.exe
  • Again click on the option that says End task or End process
  • Shut down the Task Manager
  • On the keyboard, together press Windows+R
  • Write SERVICES.MSC, and after that click on OK
  • Right-click on the Pervasive PSQL Workgroup Engine, after that, click on Start
  • Shut down the Services Window

Method 2: End the Compatibility Mode and the Peachw.exe Processes

The Compatibility Mode and the Peachw.exe processes have to be stopped if they are running.

Follow the steps below to know more:

  • Right-click on the Sage 50 icon choose “Properties” and then go to “Compatibility”
  • Delete the check inserted on the box located next to “Run this program as …”
  • If the option has been greyed out, mark check on the box next to “Change settings for …”
  • Select Apply choose Ctrl + Alt + Delete keys on the keyboard and choose Start Task Manager.
  • Browse to the Details tab on the top. If not available, choose the More Details tab located at the bottom of the Processes tab and browse into the peachw.exe file. Open Process and click on End Task. ( If not available, simply choose the next one)
  • Reopen the program and check that the Sage Program Won’t Open Error has been fixed

Method 3: The “Run as Administrator” Option has to be Disabled

If you are using the software as an Administrator, disable the “Run as Administrator” option.

Read the Steps below for more information:

  • The Sage 50 icon will appear on the Desktop, right click on it
  • From the Properties tab select the Compatibility tab.
  • Remove the check icon from the box next to “Run this program as Ad…” (If this option is not available, click the “Change options for” option then uncheck it from the secondary window).
  • Go to the Apply Tab and click OK.

Method 4: Check If DNS is Inaccurately Configured

If by chance the DNS has been configured wrongly, correctly configure the DNS

Follow the steps below:

  • Before performing any changes, confirm with the network administrator or IT expert and allow them to check if the DNS is correctly configured in your system.
  • If a static DNS or IP address is used, change Internet Protocol v4 properties on the server to automatically acquire the DNS and IP server address.

Method 5: Check if the Malware has Caused the Problem

If there is a Malware or Virus that has corrupted the software. Run a Malware Check

Follow the steps below to know more:

  • Choose the Windows Start button. 
  • Now type Control Panel. 
  • Select the Program and Features option
  • Uninstall the corrupted software from your Computer.

Method 6: The msvcr100.dll Error Must Be Fixed

If The msvcr100.dll is causing an issue, it must be fixed without any delay,

Follow the steps below to fix the “msvcr100.dll”

  •  Install the Microsoft Visual C++ 2010 redistributable and Microsoft Visual C++2012
  • Restart the system and then open Sage 50 again
  • Uninstall Sage 50 Accounting 
  • From the Control Panel  select the installed programs 
  • The Microsoft C++ 20XX Redistributable package should be uninstalled
  • Reboot your system and reinstall the Microsoft Visual C++ 20xx Redistributable
  •  Install the Sage 50 Latest version of Accounting or run a Windows repair.

Method 7: Use of Sage 50 Stops Running After the Windows 10 Update

A Windows 10 Update was released that caused the Sage 50 Accounting Software to crash.

Read the steps below to fix the Sage Program Will Not Open After Installing the Windows 10 Update:

  • The Pervasive that hosts the corporate file must be determined properly. After that, the Pervasive has to be Restarted.
  • Recheck that the problem has been solved and the Error has been fixed.

Steps to run Windows in Selective Startup mode to fix Sage 50 crashing after Windows update error:

  1. Press Windows + R together.
  2. Input msconfig in the text field, then press Enter.
  3. Go to the General tab when the system configuration utility appears.
  4. Choose the Selective startup option.
  5. Unmark the option Load Startup Items.
  6. Go to the Services tab.
  7. Mark the option “Hide all Microsoft Services”.
  8. Select Disable All.
  9. Click on OK, then choose Restart when prompted.
  10. Run Sage 50 and verify the error.

Steps to Update Windows 10 to Fix Sage 50 Crashing Error:

  1. Log into Windows with an admin user account.
  2. Click on the Start menu from the taskbar.
  3. Choose Settings.
  4. Click on Update & Security.
  5. Choose Windows Update.
  6. Select Check for Updates.
  7. Choose Download & Install Updates.
  8. Once the updates have been downloaded, restart your system so that Windows can install the updates.

Method 8: Install a Fresh Copy of Sage 50

If your data has been damaged by malware or encrypted by ransomware, then you may have to reinstall Sage 50 on your system. Doing so requires you to remove DSN and ODBC data sources from your system. Then you can uninstall Sage 50, reinstall .NET Framework, and then reinstall Sage 50.

Steps to remove DSN and ODBC data sources from your system:

  1. Log into an Administrator User Account in Windows.
  2. Follow the instructions for your version of Windows:
    • 32-bit Windows: Right-click on the Start menu and choose Run. Type in ODBCAD32 and hit Enter.
    • 64 bit Windows: Go to C:\WINDOWS\SYSWOW64, and double click on ODBCAD32.EXE.
  3. Go to the System DSN tab.
  4. Choose the Sage Line 50 entries, and select Remove.
  5. Click on OK.

Steps to Uninstall Sage 50 from Windows:

  1. Type Control Panel in the Start menu search bar.
  2. Click on the Control Panel option.
  3. Choose Programs and Features from the available list.
  4. Select Sage 50 and click on Uninstall.

Here’s a list of files that you need to delete:

  • C:\Program Files (x86)\Common Files\Sage SBD
  • C:\Program Files (x86)\Sage EBanking
  • C:\Program Files (x86)\Common Files\Sage Report Designer 2007
  • C:\Program Files (x86)\Common Files\Sage Line50
  • C:\Program Files (x86)\Common Files\Sage Shared
  1. Browse to one of the files listed above.
  2. Right-click on the File.
  3. Choose Properties.
  4. Go to the Version tab, and choose Company Name.
  5. If the Company Name is Sage (UK) Limited or Sage, then right-click on the file again and choose Uninstall.

Steps to Uninstall .NET Framework:

  1. Right, Click on the Start menu.
  2. Choose Run, and type Control Panel into the text field.
  3. Hit Enter.
  4. Go to Programs and Features.
  5. Choose .Net Framework, and click on Change/Uninstall.
  6. Choose Uninstall, and follow the on-screen instructions to remove the .NET Framework from your system.

Steps to Reinstall .Net Framework:

  1. Download the setup for .Net Framework.
  2. Double-click on the Setup to Launch it.
  3. Choose Yes if prompted by user account control settings to confirm.
  4. Follow the on-screen instructions to install .Net Framework from your system.
  5. Click on Finish, and restart your system.

Method 9: Restart the Actian Database Manager

Actian database manager is essential for all versions of Sage 50 to run properly. If Actian isn’t running then you can restart it. If the program files for this essential utility are damaged, then you can reinstall Actian.

Steps to restart Actian to fix sage data sync error:

  1. Close Sage 50 on the server and all connected workstations.
  2. Launch the task manager by pressing Ctrl + Shift + Esc.
  3. Go to the Details tab and select w3dbsmgr.exe.
  4. Choose End Task, then End Process when the confirmation box appears.
  5. Go to the Services tab and right-click on psqlWGE.
  6. Choose Start.
  7. Verify if you still get the Sage drive sync error.

Steps to uninstall Actian from your server:

  1. Either close Sage 50 and all its instances or restart your server system.
    Note: Before closing Sage 50 on the server, you should ask all the other users to log out of the company file; otherwise, the changes that they made to the data will not be saved in the company file.
  2. Press Windows + R to open the run too.
  3. In the text field, enter AppWiz.cpl. Hit Enter.
  4. Choose Actian PSQL v13 Workgroup R2 from the Programs & Features window.
  5. From the toolbar above, click on Uninstall.
  6. When the installation wizard appears, follow the instructions provided to uninstall Actian completely from your system. 
  7. Restart your system after you’ve uninstalled the action from the system.
  8. Delete the pvswarch and pvsw folders from the C drive.
  9. Further, delete the following files from the C drive:
    1. pvsw.log file 
    2. PSQL_v[version number os Sage 50]_Install.log file.
  10. Remove the Pervasive Software folders from Program Files and Program Files (x86) folders.
  11. Press Windows + R to open the run command again.
  12. Input regedit in the text field once again, and hit enter.
  13. On the Computer option, hover the mouse and right-click. Then choose the Export option to create a backup of the Windows registry, which can be restored if you accidentally delete an essential Windows registry.
  14. Browse to HKEY_LOCAL_MACHINE\Software and delete the Pervasive Software and PEYX489ZK.
  15. Close the Registry Editor.

Steps to reinstall Actian in Windows:

  1. Press Windows + E and the File Explorer window will appear.
  2. Browse to C:\Sage\Sage50_[version]. Or go to the location where you installed Sage 50.
  3. Go to the PervasiveMin folder and launch the SetupGroup32_x82.exe. Then click on Next.
  4. After accepting the license agreement, click on Next.
  5. Click on Complete, then on Next.
  6. Click on Install, to begin the installation of Actian on your system.
  7. Click on Finish once the installation completes, then restart your system.

Sage 50 Accounts Not Opening After An Update

Causes of Sage 50 Accounts Not Opening After An Update

Below are the mentioned possible causes of Sage 50 accounts not opening after an update:

  • The comprehensive software folder is not in the right location.
  • The cracked version of Pervasive has been installed.
  • User Account Control (UAC) is enabled.
  • Microsoft NET Framework is damaged
  • Sage software is running in compatibility mode.
  • Sage software is unable to connect to the server.
  • comprehensive didn’t start.
  • Windows Spring Creators (Update version 1803) was installed.

How to Fix Sage 50 Accounts Not Opening After An Update

Here are the mentioned possible solutions for Sage 50 accounts not opening after an update, follow all the solutions carefully:

Method 1: Run the Application

  • First of all, you need to right-click on the sage 50 easy route.
  • Then, go to the Properties >> Compatibility tab.
  • After that, Mark the check box and run the application as a manager.
  • Well, Once all the steps are done, then click OK.
  • Whenever the Sage 50 is sent, then you get a UAC to instigate the software to apply changes to your computer system.
  • Next, click YES and you find your Sage software open and running smoothly.

Method 2: Run as Administrator

  • Run as administrator
  • Click on Do not restart
  • The user needs to browse the update folder in their data path.
  • And right select the executable file and select Run as Administrator.
  • Verify the updates

Method 3: Install and Uninstall the Software

  • First, you need to verify if you have installed the Microsoft Visual C++ 2012 and Visual C++ 2010 redistributable.
  • In case, you didn’t download and install these packages.
  • You need to restart your computer system.
  • Then, open Sage 50 software.
  • In case the error still arrives, then you need to uninstall the Sage software.
  • For uninstalling the software open the control panel.
  • After that, in the installed programs, go to the MS C++ 20xx redistributable package. Xx stands for e the current year.
  • Then, uninstall it.
  • After uninstalling restart your computer system again.
  • Now, Install the MS C++ 20xx redistributable and Sage 50 latest version again.
  • After Installation check if the error still arrives, then you need to run the Windows repair tool.

Sage 50 Not Opening or Grays Out Issue

  • First of all, right-click on the icon of the SEZ 50 accounting desktop and select Properties.
  • After that click on the Compatibility tab.
  • Then you have to un-check the box next to Run this program in compatibility mode.
  • If the given option is greyed out, check the Change settings for all users below.
  • After that click on the apply option, ok
  • Then you need to press the Control + Alt + Delete button, then select Start Task Manager.
  • After that, you have to browse the details tab given above.
    • Note: If the details are not visible here then click on more details under the process then.
  • Then you have to search here for peachw.exe.
  • After that, you have to select the process and click on End Task at the bottom. If you don’t see peachw.exe then go to the next step.
  • Try opening the program once again.
  • And if still the program is not opening then you have to restart your computer and open it again.

Frequently Asked Questions


How to Fix the Sage 50 Program Won’t Open?

Sage 50 won’t open if another instance of the program is running in the background, the database service isn’t running, program files for the software are damaged, or the program doesn’t have admin privileges. Simply fix these issues and Sage 50 will start running.

How to Reinstall Sage 50?

First, uninstall Sage 50 by going to Control Panel > Programs and Features > Uninstall a Program. Choose Sage 50 and select Uninstall. Then download the setup for your version of Sage 50 and launch the setup. Enter the activation key and install the software.

How to Run Sage 50 as an Administrator?

Right-click on the Sage 50 icon > choose Properties > go to Compatibility tab > mark option “Run as administrator” > click on Apply, then OK. If logged into a standard account when you launch Sage 50, windows will prompt you for authentication details of an admin account.

How to Close the Background Process of Sage 50?

Press CTRL + Shift + Esc to launch the Task Manager. In the Processes tab, choose the Sage 50 process, Peachw.exe, and w3dbsmgr.exe, and select End Process. You can also right-click on the Sage 50 process and choose the End Process tree, which ends all processes related to Sage 50.


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