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Sage 50 Login Error

Sage 50 Login Error

Sage 50 Accounting software is developed and distributed by Sage Group plc. It is the world’s third-largest supplier of resource planning software. Sage 50 software provides real-time information along with various specialized tools and resources which will help in the growth of small and medium businesses. It is a user-friendly software that makes accounting and invoicing simple for small industries.

There are certain occasions when a user might come across some common Sage 50 Error like “Sage 50 Login Error”. To resolve this error, a user can follow the solution mentioned in this article.

Error: Sage 50 Login Error

Sage 50 Login Error occurs when a user is trying to log in to their Sage account. It occurs in various Sage software such as Sage CRM, Sage 50, etc. It is one of the common Sage 50 errors like Sage 50 Server Busy error and Sage 50 Cannot be started. These errors occur when a user is starting Sage 50 software. When there is a cause to a certain problem there is also a Solution, When the user logs in to the customer portal solving the Sage 50 Login Error will become easier.

Error CodeLogin Error
Error Description“Error: User name and/or password not working”
Developer:Sage Group
Software:Sage 50
Applies to:Windows
Cause The Reset Password is not signed in the company profile.
Symptom Forgot login
SolutionRemember the correct password and username or user ID & Login as Administrator

Exact Error Shown While User Facing Sage 50 Login Error

“Error: User name and/or password not working”

Causes for Sage 50 Login Error

The cause for the Sage 50 Login Error can be that the Reset Password is not signing in to the company profile.

To know more read below:

  • Password reset
  • The user Name or password is not functioning.
  • The license is invalid because of which you are not able to log in.
  • Username or password id incorrect.
  • UAC (User Account Control) is enabled.
  • Forgot login, etc.
  • Bad connectivity of internet.
  • The DNS settings are not proper.
  • Third-party software apps on your pc can carry difficulties.

Most Common Errors Related to Sage and Sage 50 Login Error

Sage mobile payments login error 40044004: An active transaction has been found with this VendorTxCode but the TxType is different.
BTR login error (7032) sage business worksThe message “Not able to connect to System Manager The database connection try timed out. SQL Connection Manager may be idle or use a separate conveyance protocol from the customer. Failed to connect to the server BTRV login error 7032 Unknown a reason “
Sage mobile payments login failed error 4007“4007: The requested TxType is not activated on this account.”
Sage login gateway errorWhen users try to log in to Sage in the morning and get 502 Bad Gateway. And the link that the user was using got corrupted.
Sage 50 complete accounting 2013 server login error Sage 50 complete accounting 2013 server login error occurs when the Sage 50 Software cannot link with the server.
Sage 50 accounts cannot log inIf you cannot log in to your Sage 50 accounts software. This error comes due to a harmed USERPREF.DAT file and the resolution needs advanced knowledge of the PC’s OS.
Sage Intacct Login ErrorA Sage Intacct login error can appear when the login details presented on’s sync login details page is invalid.
Can’t log into Sage DriveAn unexpected issue has happened while logging in with your Sage ID – You need to login in again while logging in to Sage Drive.
Sage 50 cloud login ErrorTo enter your Sage ID and password, click “Try Again”, but clicking Retry produces the same message
sage com login errorYou might be using the wrong login credentials that were initially set. Or you may be logged in to the wrong website.
Sage 50 payroll login ErrorError: “The username or password you entered is not valid. Both the username and the password are irritable. It would be ideal if you try one more time.”

Solution of Sage 50 Login Error

To solve the issue of Sage 50 Login Error login with the customer/partner portal, that will redirect the user to their desired page.

To know more read below in detail:

To resolve the Sage 50 Login error, You need to follow mentioned below steps accordingly:

Total Time: 18 minutes

  1. Step One

    Make sure that you remember the correct password and username or user ID.

  2. Step Two

    Log into your system as administrator.

  3. Step Three

    Reset the user’s password in your system.

  4. Step Four

    Look for the correct company.

  5. Step Five

    Open programs in your system.

  6. Step Six

    Select the “Browse” option to locate all your companies.

  7. Step Seven

    From all companies select the correct company.

  8. Step Eight

    Verify that you have entered the correct credentials while login into the company.

  9. Step Nine

    Check whether the user is licensed or not.

  10. Step Ten

    As you have logged in to the company as a user who has administrator rights.

  11. Step Eleven

    Select “Maintain” > click on “Users” > select “Set Up Security” option.

  12. Step Twelve

    Besides the User’s name, there is a License box.

  13. Step Thirteen

    Click on “OK”.

  14. Step Fourteen

    Now the user will have to Log in to the company with Administrator rights on the user’s computer.

  15. Step Fifteen

    Verify that the user is still licensed and you can still show.

  16. Step Sixteen

    The user will have to verify that the user can now login with their user name.

  17. Step Eighteen

    Restore backup of all your documents before making any conversation.

Alternate Solution for Sage 50 Login Error

The alternate solution relies on first selecting the correct company file, then authenticating the user to log into the company file. Only licensed users can log into the company file.

Steps to choose the correct company file in Sage 50:

  1. Open Sage 50.
  2. Click on Browse to choose a company file.
  3. Choose the company file for which you entered the User ID and password.
  4. Try to log into the company file.

Steps to fix the authentication error when the user is not licensed:

  1. Log into the company file with another admin account.
  2. Go to Maintain.
  3. Choose users, then Set Up User security.
  4. Choose the License option.
  5. Click on Ok.
  6. Verify that the user appears as licensed.
  7. Now try to log in with the other User ID that was earlier giving you problems.

And one of the most common reasons for Sage 50 login error is incorrect username or password. Luckily, you can use the features in Sage 50 to reset the login credentials for a particular user.

Steps to reset forgotten password for Sage 50 manager account:

  1. Launch Sage 50 and choose a company file.
  2. Input the Logon Name.
  3. Click on Forgotten Password.
  4. Answer the Security Question correctly, then click on Ok.
  5. Input the New Password.
  6. Input the new password in the Confirm Password box.
  7. Input a new Security Question and Its Answer, then click on Ok.

Steps to reset the manager password when logged in:

  1. Go to Settings, then click on User Management.
  2. Click on Change Your Password.
  3. Input your current password, and choose Log On.
  4. Input the New Password.
  5. Input the new password in the Confirmed Password box.
  6. Enter a Security Question and Its Answer so that you can use them to reset your password in the future.
  7. Choose Ok.

You can use a manager account to change the password for any of the standard accounts in Sage 50.

sage 50 login issue when username and password not working

The solution to fix the sage 50 login issue when the username and password not working, following all the steps which are mention list below:

Solution: The user is not licensed

  • Sign in to your organization as a client with administrator rights.
  • Then click on Maintain, select the user and click on Security Setup.
  • Check the license box with the user’s name.
  • Then click on OK.
  • Sign in to the client’s computer as the client with administrator rights.
  • After that, you have to check that the customer is still visible as an administrator.
  • After that, you also have to check that the client can sign with his client’s name.

Sage 50 Payroll Log-In Error

Sage 50 Payroll is a Powerful and Useful Software for making payments and checking invoices and much more. Sometimes When The User tries to Log in to Sage 50 Payroll an Error occurs and they are unable to Login. Sage Payroll Log in Error can be caused due to many reasons.

Below Mentioned are the Causes and Solutions to Sage 50 Payroll Log in Error

Causes Of Sage 50 Payroll Log-in Error

  • The Username and Password Set are Not Working
  • Unable to Sign In to Sage 50 Payroll
  • The User has forgotten the Password

The solution to Fix Sage 50 Payroll Log-in Error

  • The User can Clear their browsing history or try using another browser when Logging in
  • The Correct Email Address must be used to Log in
  • Use Google Or Facebook Accounts to login
  • The has to Remember and Enter the correct Password
  • They must be careful that they are not logging in to the correct company
  • The Username Should be Entered Correctly
  • If the Set Username and Password are too long, copy them to a notepad and paste them into relevant fields in the Sage 50 Payroll Log-in Page.

How to Login to Sage Payroll?

If you are troubled with how to log in to sage payroll? Then you are in the right post. it is very easy and simple. In this article, we will guide you on how to log in to sage payroll.

Here are mentioned the few steps which steps you can follow to login to sage payroll.

  • First of all, you go to the search engine and type Sage Payroll Login.
  • After that click on the first link of the search engine result which will take you to the official website of Sage Payroll.
  • Then you will see the login option on the website, in which you enter your email address and password.
  • In the last, you have to click on the login button. And if you have forgotten the password then click on forgot password, change the password, and login.

how to sage time login

If you are looking to log in to sage time, you can do so by following these steps:

  • Open sage time and click on the “Login” button located in the top left corner of the screen.
  • Enter your username and password and click on the “Log In” button.
  • If you are prompted to authorize Sage Time with your email account, enter your email address and click on the “Authorize” button.
  • Once you have logged in, you will be presented with the main menu. At the top of this menu, you will see a “Sage Time” section.
  • Click on this section and then select the “Time Zone” option from the list that appears.
  • Select your time zone from the list that appears and click on the “Select Time Zone” button.
  • Finally, select your city from the list that appears and click on the “Select City” button.
  • You will now be presented with a list of all of your tasks for that day in that time zone. To begin working on a task, click on it and then follow the instructions that appear on the screen.

How to sign up to access the Sage Customer Portal

  • First of all, you have to open website.
  • After that, you have to click on Sign up for the account.
  • Select the option that applies to you
    • If you already have a Sage account ID, then you should choose here as an existing Sage customer.
    • If you have just bought the software from Sage 50 and have never used Sage software before, so you have to add the name of the company by selecting the option of new customer here.
    • Apart from this, if you have purchased the product from Shide Sage, then here select I am an existing Sage customer and add the account id to the product activation email.
  • Add your email and password to the contact field.
    • The email address given to you will be your Customer Portal User Id.
    • Fields shown with red marks are required.
  • Then click on signup
  • Then you go to your signed-up email and fund your activation email.
  • Click on your activation link and login using step four.
  • After completing all these procedures, you will receive an email at last which will confirm your access.


Can damage to a data file cause a Sage 50 login error?

Yes, it can. You can check your data file with these steps: File > Maintenance > Check Data. After scanning the selected data file, Sage 50 will provide you with a list of errors, warnings, and comments. You can follow ahead on each of these to fix the Sage 50 login error caused by data damage.

How to run regular checks on data files?

In Sage 50, the Backup Manager can be configured to run checks automatically before backing up the data. You can select the frequency at which the backups are created.

Can I reset the password of a manager account in Sage 50?

Yes, you can. Sage 50 manager account password can be reset using the Forgot Password link, or from the User Management utility when you’re logged into the Manager account. The manager account can then reset the passwords for standard accounts.

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