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How to Fix QuickBooks Payroll Error Code 557?

QuickBooks Payroll Error Code 557

You might face 557 error using QuickBooks Payroll, One of the best parts of these QuickBooks errors is that they are suffixed with Error code numbers through which it becomes quite easy to narrow down the specific reason for the error.

This error crops up when after completely upgrading the software to the next and latest version you opt to download updates for payroll launched for the software.

QuickBooks Error 557 is a usual error which, when happens, your Display screen gets a message saying ‘QuickBooks has encountered a problem and needs to be closed. We are sorry for the Inconvenience’. It applies to Windows 10, and 11.

However, QuickBooks is very simple to use, however, there are a few errors that require a lot of troubleshooting. A couple of steps can assist us cast off this error. These errors can arise due to incorrect syntax, or instructions which may also have happened due to the low quota in the disk or loss of area. In the same way, a few mistakes are designed, related to payroll, and Error 557 is one of them.

About QuickBooks Payroll Error Code 557

Error Code:Error 557Developer:Intuit Inc.
Error Description:QuickBooks has encountered a problem and needs to close. We are sorry for the inconvenience.Software:QuickBooks
Symptom:Internet connection velocity, Program window crashes, Windows runs slow and reacts gradually to the keyboard and mouse inputs.Applies to:Windows 10, and 11
Cause:Improper Installation Process of the software, Uninstallation of software not done completely and properlySolution:Go to the Start button and select the options – All programs, system tools, Accessories and then select the System Restore option, You will face a new screen wherein you should select ‘Restore My Computer to an Earlier Time,

What is QuickBooks Payroll Error Code 557?

QuickBooks Error 557 is a kind of common error that occurs when your screen displays a message saying ‘QuickBooks has encountered a problem and requires to be closed. We are sorry for the inconvenience. It can be applied to Windows 10 and 11. To resolve it, make sure you get a payroll update of the latest release.


Error Name: QuickBooks Payroll Error Code 557

Error Message: [Error 557]. QuickBooks has encountered a problem and needs to close. We are sorry for the inconvenience.

Symptoms of Payroll Error 557 in QuickBooks Desktop

The most common symptoms of Payroll Error 557 in QuickBooks Desktop are listed below; this error can appear in various ways:

  • Before running into the issue when updating the payroll, you can notice an error message with the code 557.
  • On your Windows PC, other programs may start to lag.
  • Your Windows operating system can become less responsive.
  • Some users could have the same symptoms with a distinct error code (QuickBooks Error PS036).
  • Hardware devices like your keyboard and mouse could stop responding.

Understanding the Root Causes of QuickBooks Payroll Error 557

One common problem that QuickBooks Desktop Payroll application users may encounter is QuickBooks Error 557. There are different ways each with varying effects on the software’s performance, may give rise to this issue. Finding these factors is essential to efficient troubleshooting and maintaining the software’s smooth operation. The primary causes are as follows:

  • Error 557 may occur if the QuickBooks Payroll program is not installed correctly.
  • This problem might be caused by any interruptions that occur while QuickBooks Payroll is updating.
  • Error 557 may occur due to changes made to QuickBooks-related software corrupting the Windows registry.
  • These can corrupt important Windows system files as well as QuickBooks software files.
  • A corruption in any of the several Windows system files that QuickBooks depends on may result in Error 557.
  • Since QuickBooks depends on frequent updates for bug fixes and functionality additions, partial or improper updates can occasionally result in issues.
  • An incorrect or interrupted installation process may be the cause of this problem.
  • Unexpected or improper computer shutdowns, particularly while using QuickBooks, may cause data damage and result in Error 557.
  • Malware or viruses can particularly target and harm Windows system files, leading to various QuickBooks issues.
  • Operational errors can also result from intentionally changing QuickBooks’ settings or by using it in an unintended change.

Points to Consider to Quick Fix Error 557 

  • You have to make sure your subscription to QuickBooks Payroll is still active.
  • Verify that the Payroll Tax Table is up to date.
  • To prevent data loss, always make a backup of the company’s files before restoring the system.
  • Install the latest QuickBooks updates to avoid more problems after restoring Windows.
  • Check to see if your system satisfies the minimal setup requirements for the application to run properly.

Common Step-by-Step QuickBooks Payroll Error 557 Resolution.

Considering the seriousness of the situation and the time crunch for the user, it is advised to resolve the error by contacting the technical experts immediately and relaying all the information to them in full disclosure.

However, those who are tech-savvy can follow the enumerated process provided below:

Total Time: 12 minutes

  1. Step One

    Log on to the computer as Administrator when you start it.

  2. Step Two

    Go to the Start button and select the options – All programs, system tools, Accessories, and then select the System Restore option.

  3. Step Three

    You will face a new screen wherein you should select ‘Restore My Computer to an Earlier Time’ and then select ‘Next’.

  4. Step Four

    From the list called ‘On this list – Click a Restore Point’ you should choose the most recent time for System Restore.

  5. Step Five

    Now click on Next and then on the Next tab on the confirmation screen.

  6. Step Six

    Once the restoration process gets completed restart your computer.

“QuickBooks payroll software, invented by Intuit, was designed with the aim of providing accountants and bookkeepers a cemented way of handling payroll responsibilities through QuickBooks software. As the software is designed on the basis of specific codes, it is imperative that the software requirements are met completely for proper functioning of the QuickBooks Payroll. Mismatch of the system requirements of the software with that of the operating system is one of the most common reasons behind errors cropping up and interrupting the work flow of the user.

how to Fix QuickBooks Payroll Error 557?

The steps listed below can be used to troubleshoot QuickBooks Error 557:

Solution 1: Restore your system

  • You have to turn on the system and enter administrator credentials.
  • Then go to the programs button by selecting the beginning button.
  • Choose the Accessories option, then you have to select the System Tool option.
  • Go to the system restore option after selecting the system tools option.
Restore your system
  • You will see a new screen with options to select to restore your system. Click the following button now.
  • Now you have to click on the list and click a restore point.
  • Note: To restore the system, you have to use the most recent time.
System Restore
  • This will bring up a confirmation window and then you have to click the next button once again.
  • When you click, the restoration process will start.
  • After doing these steps you have to restart your system and then you have to open QuickBooks code.

Solution 2: Make necessary changes to the Windows registry

  • You have to start the system, and then enter the command into the search bar.
  • Use the Ctrl and Shift keys, and then you have to press Enter.
  • You will be redirected to the permission panel and then click on Yes.
  • An indicator that blinks will signal the recording machine to open. Enter regedit after typing it.
Windows registry
  • In the written record editor, choose the Error 557-related key.
  • From the File menu, you have to select Export.
  • In the Save in the List, you have to select the folder where you will avoid wasting the QuickBooks backup key.
  • Enter the file name of your computer, such as QuickBooks backup, in the File Box name field.
  • Make sure the Export range box is set to the Selected branch.
  • Then you have to click Save. You will see that a file will be saved with a .red file extension. You will now own the backup of your written record entry about QuickBooks.

Solution 3: Update QuickBooks to the latest release

  • Begin by opening the QuickBooks desktop.
  • After doing that, you have to select Update QuickBooks Desktop from the help menu.
Update QuickBooks to Latest Version
  • The next step requires the user to select the Update Now tab.
Automatic Update
  • Checking for the reset update comes next.
  • Now you have to click on the get updates tab.
Update Now
  • Updating the QuickBooks accounting software process will take some time.
  • After you receive the update notification, make sure to reboot the system to save changes and check if the issue gets resolved.

Solution 4: Enter QuickBooks Service Key

  • To complete this step, the user must open QuickBooks.
  • After finishing that, select the employee menu.
  • Next, you have to select my payroll services.
  • Select Manage Service Key after that.
  • Next, the user must select the edit tab located at the bottom of the QuickBooks service keys window.
  • After completing that, write down the service key.
  • Proceed to add a tab.
  • You can now enter the service key.
  • Click on the next tab after that.
  • Click the Finish tab.
  • then select the OK tab from the payroll update notification.
  • Make sure the service status is active at the conclusion.
  • Click the next tab to finish the procedure and see if the problem has been resolved.

Solution 5: Reactive the expired subscription

Make sure to reactivate your QuickBooks subscription just in case it has expired. the following steps are involved in the process:

  • First, sign into your QuickBooks account.
  • Navigate to the services and products section.
  • Then you have to go to the tab for payroll subscription.
  • Click on Reactivate Subscription to resubscribe to the QuickBooks copy if the Payroll Status indicates Cancelled.
  • The final step is to click both activate and save. Now you have to click on Got it.


All of the above-mentioned steps can fix your error. You can get in touch with the top QuickBooks experts in the business if you need any more help. Our QuickBooks payroll customer support agents will assist you in finding the most easy solution to your problem. You can connect with our team at any time as they are available round the clock.


  1. Could I need a QuickBooks Payroll subscription for downloading payroll updates?

    Yes, there is a need for an active QuickBooks Payroll subscription to download payroll updates after upgrading to an advanced version of QuickBooks. If not, then there might be a Payroll error of 557 messages.

  2. When did you face error code 557?

    This payroll error code 557 frequently occurs when you attempt to download payroll updates.

  3. How can you fix QuickBooks Payroll error 557?

    Use the system restore tool. Here are the steps:

    💠 Login to your System as an administrator mode
    💠 Locate the start icon and then Hit on the Accessories
    💠 Click the System tool then choose System Restore.
    💠 Select any of the created restore points
    💠 Proceed with the next button and hold up to initiate a system restore
    💠 Once the system restore completes, then restart the System.

  4. What are the main symptoms of Payroll error 557?

    This error code 557 will display on the screen, notifying we are sorry for this issue. You will often experience internet connection fluctuation, or your System will start freezing or delay responding. So whenever you face these causes while downloading updates, try to begin troubleshooting Payroll error code 557.

  5. What do you understand by QuickBooks Error 557?

    A runtime error known as QuickBooks Error 557 displays when there is an issue with the software attempting to access the company file. Users may experience severe inconvenience and be unable to access their financial data as a result of this error.

  6. What causes QuickBooks Error 557?

    Below are a few causes of QuickBooks Error 557:

    1. Outdated software
    2. Conflicting hardware or software
    3. Damaged or corrupted company data
    4. Conflicting software or hardware.

  7. How you can fix QuickBooks Error 557?

    You can attempt several troubleshooting steps, like updating QuickBooks to the latest version, fixing the company file, and deactivating any incompatible hardware or software, to fix QuickBooks Error 557. You can also try reinstalling QuickBooks or getting help from QuickBooks support if these instructions don’t work.

  8. Is there a way to prevent QuickBooks Error 557 from occurring in the future?

    It’s important to regularly back up your company files and maintain and upgrade your QuickBooks software to stop QuickBooks Error 557 from happening again. You should also keep your computer system clean of malware and other harmful programs, and avoid installing hardware or software that conflicts with other programs.

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