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How to Fix QuickBooks Payroll Error Code 557?

QuickBooks Payroll Error 557

You might face 557 error using QuickBooks Payroll, One of the best parts of these QuickBooks errors are that they are suffixed with Error code numbers through which it becomes quite easy to narrow down the specific reason for the error.

This error crops up when after completely upgrading the software to the next and latest version you opt to download updates for payroll launched for the software.

QuickBooks Error 557 is a usual error which, when happens, your Display screen gets a message saying ‘QuickBooks has encountered a problem and needs to be close. We are sorry for the Inconvenience’. It applies to Windows XP, Vista, 7, and 8.

However, QuickBooks is very simple to use, however, there are a few errors which require a lot of troubleshooting. A couple of steps can assist us cast off this error. These errors can arise due to incorrect syntax, or instructions which may also have happened due to the low quota in the disk or loss of area. In the equal way, a few mistakes are designed, related to payroll, and Error 557 is one in all them.

Error Code:Error 557
Error Description:QuickBooks has encountered a problem and needs to close. We are sorry for the inconvenience.
Developer:Intuit Inc.
Applies to:Windows XP, Vista, 7, 8
Cause:Improper Installation Process of the software, Uninstallation of software not done completely and properly
Symptom:Internet connection velocity, Program window crashes, Windows runs slow and reacts gradually to the keyboard and mouse inputs.
Solution:Go to the Start button and select the options – All programs, system tools, Accessories and then select the System Restore option, You will face a new screen wherein you should select ‘Restore My Computer to an Earlier Time,

What Is Error Code 557 In QuickBooks Payroll

The user faces QuickBooks Payroll Error code 557 if the configuration settings have been done incorrectly. This issue will also occur if there is an ambiguity in the Windows system, which can be caused by incorrect input or deleting important files from the directory. To resolve it, make sure you get a payroll update of the latest release.


Error Name: QuickBooks Payroll Error Code 557

Error Message: [Error 557]. QuickBooks has encountered a problem and needs to close. We are sorry for the inconvenience.

Cause Behind TheQuickBooks Payroll Error 557

QuickBooks Payroll Error 557 can be a direct result of damage done to files related to the Windows operating system. These destructive files are not only a threat to the QuickBooks Payroll software but can also do some irreparable damage to the computer system.

These corrupted files can be a direct result of many damaging factors that are enumerated below:

All these situations can result in either corruption of Windows files or they get permanently deleted from the system. This further leads to connecting with files and programs that are either corrupted or have missing information which results in the improper working of the software.

Symptoms of QuickBooks Payroll Error 557

When a QuickBooks error happens, it offers an error message on the screen, – “Error 557: QuickBooks has encountered an issue and needs to close. We are sorry for the inconvenience. ” If not resolved, you’ll see the error message pop up now and then on your screen. You may experience a drop withinside the Internet connection velocity sometimes, however, it isn’t always continually the case. Your system begins offevolved appearing sluggishly on the appearance of this QuickBooks error code.

Before resolving the error user should be aware of certain facts that are listed below:

Step by Step QuickBooks Payroll Error 557 Resolution

Considering the seriousness of the situation and the time crunch for the user, it is advised to resolve the error by contacting the technical experts immediately and relaying all the information to them in full disclosure.

However, for those who are tech savvy, they can follow the enumerated process provided below:

Total Time: 12 minutes

  1. Step One

    Log on to the computer as Administrator when you start it.

  2. Step Two

    Go to the Start button and select the options – All programs, system tools, Accessories, and then select the System Restore option.

  3. Step Three

    You will face a new screen wherein you should select ‘Restore My Computer to an Earlier Time’ and then select ‘Next’.

  4. Step Four

    From the list called ‘On this list – Click a Restore Point’ you should choose the most recent time for System Restore.

  5. Step Five

    Now click on Next and then on the Next tab on the confirmation screen.

  6. Step Six

    Once the restoration process gets completed restart your computer.

“QuickBooks payroll software, invented by Intuit, was designed with the aim of providing accountants and bookkeepers a cemented way of handling payroll responsibilities through QuickBooks software. As the software is designed on the basis of specific codes, it is imperative that the software requirements are met completely for proper functioning of the QuickBooks Payroll. Mismatch of the system requirements of the software with that of the operating system is one of the most common reasons behind errors cropping up and interrupting the work flow of the user. “

Alternate Solutions to Fix QuickBooks Payroll Error 557

We have mentioned an alternative solutions list below. You can fix Errors easily after following step-by-step solutions:

Solution 1: Re-validate your Payroll Service Key

To download any payroll update, you ought to have a deedful payroll subscription. However, if the payroll Centre is displaying your subscriptions as inactive and meanwhile, the QuickBooks account reviews that it’s needful, you need to update your payroll by verifying the service key again by following the steps mentioned below.

  • Open QuickBooks and visit the Employees menu.
  • Click on My Payroll Service and choose Manage Service Key.
  • Select the Edit button at the lower of the QuickBooks Service Keys window and observe down your provider key somewhere.
  • Select the Add button and input the provided key.
  • Click on Next accompanied via way of means of Finish and choose OK at the Payroll Update Message.
  • Make certain that the provider repute suggests Active, and at last, click on OK.

Solution 2: Update the QuickBooks Application

Before downloading the payroll updates, it’s far obligatory to have the newest version of QuickBooks installed on your system. Follow the steps stated beneath to fast replace and update your QuickBooks application.

  • Leave the QuickBooks application after shutting down the company file/s.
  • Go to your desktop and right-click on the QB symbol.
  • Pick Run as Administrator and head over to the Help menu on the No Company Open screen.
  • Click on Update QuickBooks Desktop and visit the Options tab.
  • Put a mark of approval on the Mark All choice and pick the Save button.
  • In the Update Now tab, click on the Reset Update checkbox.
  • Select Get Updates, and when the update gets done, restart QuickBooks.
  • Introduce the updates by tapping on Yes and restarting your PC after they are installed.

Solution 3: Check the Date and Time Settings

If the date and time settings of your laptop are wrong, the net connection will face issues in downloading the payroll updates, hence, inflicting the payroll replace error 557 in QuickBooks. Follow the steps stated below to make the essential modifications to the date and time settings.

  • Go to the Taskbar and at the base right of the PC screen, right-click on the time and date bar.
  • Click on the Adjust date/time choice and select Change date and time….
  • Enter the right time and date and select Apply.
  • Choose the OK fasten and reboot your PC.

Solution 4: Restore the Computer to an Earlier Time

Restoring your laptop to an in-advance date or time will put off the problem altogether. Follow the stairs noted underneath to act.

  • Sign in as an administrator of the PC and snap on the Start menu.
  • Select All Programs followed by Accessories and pick System Tools.
  • Click on the System Restore tool and pick the Restore my PC to a previous time option.
  • Select the Next button on the System Restore window.
  • Click on Next again and pick one of the systems to restore focuses (or the most recent one).
  • Select Next and as an affirmation window springs up, trust that the interaction will finish in the wake of tapping on Next.
  • At last, restart the PC.

Solution 5: Re-register QuickBooks by deleting the EntitlementDataStore.ecml file

  • First, you need to open Windows File Explorer by pressing the Windows + E keys and navigate to the following directory: C:\ProgramData\Intuit\Entitlement Client\v8.”
  • After that, Locate and right-click the “EntitlementDataStore.ecml” file.
  • Then, choose “Delete” and confirm your action by clicking “Yes”.
  • Now, run QuickBooks and when prompted, enter the necessary product registration information to activate it.
  • After completing activating QuickBooks, you need to install available QuickBooks updates.
  • Finally, you need to attempt to install the payroll updates once again.


  1. Could I need a QuickBooks Payroll subscription for downloading payroll updates?

    Yes, there is a need for an active QuickBooks Payroll subscription to download payroll updates after upgrading to an advanced version of QuickBooks. If not, then there might be a Payroll error of 557 messages.

  2. When did you face error code 557?

    This payroll error code 557 frequently occurs when you attempt to download payroll updates.

  3. How can you fix QuickBooks Payroll error 557?

    Use the system restore tool. Here are the steps:

    💠 Login to your System as an administrator mode
    💠 Locate the start icon and then Hit on the Accessories
    💠 Click the System tool then choose System restore.
    💠 Select any of the created restore points
    💠 Proceed with the next button and hold up to initiate a system restore
    💠 Once the system restore completes, then restart the System.

  4. What are the main symptoms of Payroll error 557?

    This error code 557 will display on the screen, notifying we are sorry for this issue. You will often experience internet connection fluctuation, or your System will start freezing or delay responding. So whenever you face these causes while downloading updates, try to begin troubleshooting Payroll error code 557.

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