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QuickBooks Error 15105 (When Installing the Latest Update)

QuickBooks Error 15105

Apart from being the most popular accounting software, QuickBooks is a hub of technical bugs and errors. Many regular QuickBooks users encounter different kinds of errors when interacting with the software or attempting to update it to the latest one. QuickBooks error 15105 is one of them. This error may arise when updating the QuickBooks payroll or Desktop.

However, the users depend on these updates to add new tools, features, and functionality to the software. It’s an avoidable fact that new updates improve the efficiency of your software and add more exciting features to fix several issues. When you get an update error in your system, the system won’t allow you to download anything. Moreover, update errors hamper your workflow and increase the chances of data insecurity. In this blog, you will find a lot of cutting-edge solutions that are specially implemented to overcome QuickBooks error 15105. Let’s have a look without wasting a while.

What are the most probable reasons behind occurring QuickBooks error 15105?

Before moving ahead, it is necessary to identify the causes of QuickBooks error 15105 so that you can implement the solutions accordingly. 

  1. The poor Internet Connection can be one of the primary causes of this error.
  2. If a user may experience update issues due to many instances of QuickBooks being present on the same machine.
  3. Restricted Firewall or Internet security settings might also be a factor in Update errors. 
  4. Improper Internet Explorer Settings.

Some exclusive steps to eradicate QuickBooks error 15105

Many QuickBooks users often get overwhelmed when it comes to dealing with QuickBooks error 15105. In this case, they are required to keep patience and go through the methods that are jotted below; 

Total Time: 40 minutes

Step 1: Configure the Internet Connection Settings 

Configure the Internet Connection Settings

The user is required to start the web browser and go to the Chase banking page to verify the Internet Connection. If the user fails to open the page, perform the QuickBooks error 15105 solutions as follows;

💠 First of all, navigate to the help menu and select Internet Connection configuration.
💠 To create the connection, you have to select the option Utilize my computer’s internet connection settings.
💠 Now you are required to click the Next button.
💠 Then head to the Advanced Connection Settings.
💠 Once you are done with that, tap on Restore Advanced Settings.
💠 Next, hit the OK button.
💠 Finally, you can update QuickBooks on your system once more time.

Step 2: Run the Reboot.bat file

Run the Reboot.bat file

If the first step didn’t work for you then you can use this technique to overcome QuickBooks error 15105. 

💠 To begin with, you need to close QuickBooks Desktop. 
💠 Make right-click on the QuickBooks icon.
💠 After that, select Properties.
💠 Now tap on Open File Location followed by clicking on the OK button.
💠 Then navigate to the top right search field and type reboot/reboot.bat.
💠 Here, you will see a file named reboot/reboot.bat.
💠 Select the file and perform a right-click on it. 
💠 Choose the Run as administrator option.
💠 Next, click yes if prompted. 
💠 You are supposed to restart your computer to implement the changes and then reopen QuickBooks.
💠 Head to Update Now if you are prompted to install the update.
💠 If still, you are still having trouble installing the update, you have to take the actions outlined below. 

Step 3: Delete and Download the Update again

Delete and Download the Update again

If you delete and download the update again, it will be easier for you to get rid of QuickBooks error 15105. 

💠 Initially, close your QuickBooks Desktop.
💠 Navigate to  C:\ProgramData\Intuit\QuickBooksXX\Components. XX refers to the version of QuickBooks.
💠 Now open QuickBooks Desktop.
💠 Go to the Help menu > Update QuickBooks Desktop.
💠 After that, you need to click on Update Now (at the top).
💠 Hover over Reset Updates and then click Get Updates.
💠 You may have to wait for a while as it may take some time to update the QuickBooks Desktop.

Step 4: Switch back to the Normal Startup Mode 

Switch back to the Normal Startup Mode

QuickBooks error 15105 can be resolved by moving back to the Normal Startup mode. 

💠 To open a Run window, press the Windows + R keys together. 
💠 Now, write MSCONFIG into the Run box and then hit OK.
💠 You need to choose the Normal Startup tab.
💠 Once you are done with the above step, click Apply and then OK.
💠 In the end, restart your system. 

Step 5: Download and install the QuickBooks File Doctor

Download and install the QuickBooks File Doctor

By installing QuickBooks File Doctor, you can rectify QuickBooks error 15105.

If you install QuickBooks File Doctor, you can configure Firewall and Antivirus Settings automatically which may restrict the update from being installed.

💠 After downloading QuickBooks Tool Hub, navigate to your downloads by pressing CTRL + J keys.
💠 Now, a user is required to tap on QuickBooksToolsHub.exe under your downloads list.
💠 Click the Yes button to allow this app to make changes.
💠 Then, hit Next to install it and then select Yes again to accept the license agreement.
💠 You need to click on Next and then install (it may take some time).
💠 Hit the Finish tab once the installation is over.
💠 Now, you would have to open QuickBooks Tool Hub (Icon will be available on the desktop).
💠 Tap on Run QuickBooks File Doctor under the Company File Issues tab.
💠 A user needs to click on Browse to select the company file.
💠 Next, check your file and network.
💠 Hit Continue by pressing the Enter key.
💠 Once you enter the QuickBooks Admin password, click Next.
💠 Now the scan begins, it may take some time depending on the size of your company file. Your problem will be fixed when the scan is finished. If not, then proceed ahead with the methods below. 

Step 6: Install a Digital Signature Certificate

Install a Digital Signature Certificate

A Digital Signature certificate marks your identity. Also, it helps you to fix QuickBooks error 15105. Therefore, a user is needed to install it. 

💠 Go to  C:\Program Files (x86)\Intuit\QuickBooks XX where XX represents the 💠 QuickBooks version you are currently using.
💠 Next, you have to type QBW32.exe in the top right side corner.
💠 Then make a right-click on QBW32.exe and then choose Properties from the menu.
💠 Now, navigate to the Digital Signatures and select Intuit from the list.
💠 Then tap on Details.
💠 After that, click View Certificate and then Install Certificate.
💠 Hit the Next button until the Finish tab isn’t coming up.
💠 Next, click Finish to end the procedure.
💠 Turn on your system again once the import process is completed successfully.
💠 Lastly, try to download the update once again.

Step 7: Download and Run Quick Fix My Program 

Download and Run Quick Fix My Program

By running Quick Fix My Program, you can avoid QuickBooks error 15105. 

💠 To begin, you have to download QuickBooks Tool Hub.
💠 Once the program is completely installed, navigate to the Program Problems tab and choose the Quick Fix My Program option.
💠 It may take some time to run.
💠 After the installation process, you need to reopen QuickBooks Desktop.

If the same problem persists, please continue with the steps listed below.

Step 8: Uninstall and Reinstall the QuickBooks Desktop in Selective Startup Mode

Uninstall and Reinstall the QuickBooks Desktop in Selective Startup Mode

You can resolve QuickBooks error 15105 if you opt for the “uninstall and reinstall QuickBooks Desktop in a Selective Startup mode” technique.

💠 The Run box will appear if you press the Windows + R keys together on the keyboard.
💠 In the Run box type MSCONFIG and then click OK.
💠 Choose Selective Startup from the General tab and make sure that the load startup items option is unchecked.
💠 Once you are done with that, tap on the OK button.
💠 Select Restart if required.
💠 Now, you can Uninstall and Reinstall QuickBooks Desktop.

Winding up!

It is an undeniable fact that this update error usually takes place due to an improper internet connection or an outdated version of QuickBooks desktop etc. Well, you’ll no longer experience QuickBooks error 15105, if you smartly execute the above-suggested solutions. But in case you are unable to eliminate the error on your own and need some guidance, you can directly get in touch with the QuickBooks Help Desk team members who know how to tackle such kinds of errors in one go.


  1. What are the ways to deal with slow Internet Connection if I’m going to fix QuickBooks error 15105?

    If you get frustrated or panic due to the slow internet speed then here are the ways to get rid of it;

    💠 Your internet speed might slow if you’re paying for crappy internet so check it once.
    💠 Before curing your internet service provider, give your modem and router a quick reset (i.e. turn them off and on again).
    💠 It is important to be familiar with your hardware’s limitations.
    💠 At times, your router or internet is fine but your wifi signal is weak. This can cause a slowdown so before moving ahead you are supposed to fix your wifi signal.
    💠 You can optimize your web for a slow connection in case you’re in a coffee shop or on a plane.
    💠 If you have gone through all the necessary troubleshooting steps and your internet is still slow then it’s time to have a word with your internet service provider and see whether the problem is on their end or not. 

  2. How can I change the Internet Security Settings while repairing QuickBooks error 15105?

    To change the Internet Security Settings, a user needs to perform the steps as follows;

    💠 Firstly, you have to start Internet Explorer.
    💠 Now navigate to the Internet Explorer Settings.
    💠 Under the main settings window, you have to click on the Security tab.
    💠 Then head to the Internet zones.
    💠 In the security settings, choose the launching applications and unsafe files (not secure) option and then click the radio button named Enable (not secure) box.
    💠 After that, you can check if your issue has been resolved.

  3. What should I do if I’m unable to update QuickBooks software?

    If you are trying to update your QuickBooks desktop and it fails then you can walk through one of the ways to get rid of it;

    💠 To avoid any trouble in the process, you have to verify the system date and time.
    💠 Next, ensure that your system has proper internet access.
    💠 Check the Internet Security and Firewall Settings.
    💠 Last but not least, if your system has multiple instances or versions of QuickBooks Desktop then it is recommended that you need to use manual steps to update it. 

  4. What are the key points I’ve to consider before troubleshooting QuickBooks error 15105?

    There are some important things listed below that you need to remember. Let’s have a look;

    💠 Make sure your Internet speed is at least 28.8 kilobytes per second if you are using a dial-up connection.
    💠 The users who utilize America Online are required to log on to their AOL account using the master log-in ID if available.
    💠 Confirm that you’ve turned off the parental restrictions. For more information, users can consult AOL’s online help. 
    💠 If you are using a download accelerator, you need to verify that it is turned off while the QuickBooks updates are being downloaded.
    💠 Otherwise, the software will conflict with the latest QuickBooks upgrades.

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