Skip to content

How to Fix QuickBooks Mac Crash Catcher Error?

QuickBooks Mac Crash Catcher Error

What is QuickBooks Crash Catcher Mac OS

QuickBooks Crash Catcher Mac OS caused by using an older version of QB for previous log runs. Other causes include an unverified company data file or a user account with non-administrative credentials. QuickBooks provides maintenance updates on a regular basis to address such typical issues that arise inside the software.

Error: QuickBooks Crash Catcher Mac OS

Error Message: An error has occurred and QuickBooks must quit. To help us prevent this error in the future, please use the box below to tell us what you were doing before you saw this window.


MAC users, once, get their latest OS is updated and installed to the latest available version may face the MAC Crash Catcher version in QuickBooks. When the user tries to perform any function on QuickBooks, it gets a message Crash Catcher – QuickBooks must quit, An error occurred. It crashes the log file and causes an unexpected error to occur on the screen.

Main reason behind the error – QuickBooks Mac Crash Catcher, Error

Some of the other possible reasons behind the Crash Catcher QuickBooks Mac issue are listed below:

  • If you are not updating  your QuickBooks or missing the update of the  latest  version. 
  • And QuickBooks company file gets damaged or corrupted. 
  • QuickBooks is conflicting with other applications. 
  • An Incorrect  system configuration (booting issue)

Solutions to Fix QuickBooks Mac Crash Catcher, Error?

If Crash Catcher is displayed when using QuickBooks for Mac, follow the steps below to troubleshoot the error:

  • Update the window software
  • You need to update the QuickBooks latest version
  • Rebuild or Verify the Data Tool
  • Reboot your system to open in Safe Mode

If you want to apply the solution on your own, follow the solution we have mentioned to get a guide on the troubleshooting procedures:

1. Method One: Update the window software

An outdated version of windows is one of the most obvious causes of a Crash Catcher error in QB. Take a look at Updating windows:

  • Enter your first click on the “Start” button
  • Go to the search box and then write “Update windows” 
  • After that, hit your next click on the “Check for updates” if any update is available 
  • Then, follow the on-screen instructions and continue the update processing 
  • Wait until the process is not completed and agree with all terms & conditions

2. Method Two: You need to update the QuickBooks latest version

An outdated version of the QuickBooks application is one of the most obvious causes of a Crash Catcher error in QB. Take a look at Updating QuickBooks:

  • The first thing you have to do to open your QuickBooks desktop
  • After that, go to the “Taskbar” and open the QuickBooks
  • then enter your next click on the “check for QuickBooks updates”
  • To update the recent version of QuickBooks, must be sure you agree with on-screen instructions and go head further for complete processing.

3. Method Three: Rebuild or Verify the Data Tool

QuickBooks verify and rebuild data utilities, which work together in the application to self-identify and fix common company file and network problems. Steps to use the tool:

  • Go to your QuickBooks, go to the File Menu, and then click on Utilities
  • Now, click on Verify Data and then wait for the procedure to finish.
  • Run rebuild data tools for the issues that occur in the QuickBooks data file during the process.
  • Now, go to the File menu, select Utilities, and then click on Rebuild Data.
  • Now, rerun the Verify Data Tool.
  • If the Verify/Rebuild process fails then try to restore your system or call QuickBooks Technical Phone Number.

4. Method Four: Reboot your system to open in Safe Mode

To perform the process, follow the steps mentioned below:

  • Reboot your system, and long press the Hold key and Shift key together till the desktop screen appears.
  • Open your QB Software, and check if you still face the same issue or not.
  • Start working on your QuickBooks MAC if you don’t get the error. However, there can be some other errors. The error can be because your QuickBooks is non-responsive to your computer.

Also Find : QuickBooks Crashes Again and Again?

To verify if the error is still in there or not, reboot your system to bring it to normal mode and then open QuickBooks. If the error is still in there, call us on our QuickBooks MAC CALL NOW.

Use administrator rights to add a new user

Users can use admin rights to add a new user using the below steps:

  • Go to your computer → select User & Group icon in the System Preference.
  • Select the Add + icon.
  • Now, use admin rights to add a new user
  • Use the new account to log in to your system.

For more details, Reach us

Click Now: QuickBooks Error Technical Support Number


  1. Why does QuickBooks continue crashing?

    These might be caused by many issues on the PC itself or by how QuickBooks cooperates with your system. Try to consistently update your QuickBooks Desktop to the most recent version or latest update as it opens up to guarantee you have all the updated components with its amazing features.

  2. Why is the Mac version being discontinued in QuickBooks?

    QuickBooks Desktop for Mac 2016 will authoritatively be the last form of the item accessible, as per Intuit. QuickBooks Desktop Pro and Premier will keep on being accessible, however, Mac for QuickBooks will be ended or discontinued.

  3. Is QuickBooks for Mac and desktop work together?

    The three top-most upgraded versions such as QuickBooks Pro, QuickBooks Premier, and QuickBooks Enterprise all need Microsoft Windows operating systems. So as to run the product. Be that as it may, don’t worry independent companies who use Mac PCs and need any of those forms of QuickBooks have choices with Parallels Desktop for Mac.

Speak to A Specialist about QuickBooks Software

Headache🥺. Huh, Save time & money with QuickBooks Support 24×7 @ +1/, we provide assistance to those who face problems while using QuickBooks (Support all U.S. & Canada Editions)

--- Support - We provide solutions for the following QuickBooks (Pro, Premier, Accountant, Enterprise, Payroll, Cloud) ---

  • Error Support
  • Data Import
  • Data Conversion
  • Payment Solutions
  • Upgradation
  • Payroll Support
  • Data Export
  • Software Integration
  • QuickBooks Printer Support
  • Complete QuickBooks Solutions
  • Tax-Related Issues
  • Data Damage Recovery
  • Installation, Activation Help
  • QuickBooks Windows Support

Disclaimer : We are a third party agency working on providing authentic support and full fledged services for for accounting software QuickBooks 2018 version. It is one of… Read more