Skip to content

QuickBooks Payroll Error 9000

Sage Error 3032

Quikcbooks payroll error 9000 can occur while you submit payroll and try to directly deposit funds into the bank accounts of your employees and contractors. This error is commonly caused because of issues with network connection. An invalid security certificate can definitely lead to various problems and errors. Further, sending payroll when in multi-user mode can interrupt the action, so you have to switch to single user-mode before you submit payroll. Other reasons include network timeouts because of a blocked network port.

To resolve QuickBooks payroll error 9000, you first need to check the data and time setting of your operating system. Then you should update and install the latest tax tables to ensure that QuickBooks has the latest data to calculate taxes and payroll.

In this post, you’ll learn how to fix QuickBooks payroll error 9000.

You can also receive an error messages stating that:

QuickBooks Error 9000 or Payroll connection server. Please try again later 


Error 9000: QuickBooks has encountered a problem and needs to close. We are sorry for the inconvenience. 

About QuickBooks Payroll Error 9000

Error Code:Error 9000Developer:Intuit Inc.
Error Description:QuickBooks Error 9000 or Payroll connection server. Please try again later


Error 9000: QuickBooks has encountered a problem and needs to close. We are sorry for the inconvenience.
Cause:Invalid security certificate, Application may be inaccurate or illegal or might be expired.Applies to:Windows XP, Vista, 7, 8
Sysmptom:Crashes the program window, Windows runs gradually and responds step by step to mouse or reassure inputPossible Solution:Clear The Publisher’s Certificate Revocation Checkbox, Perform The System Restoration

Signs and symptoms to identify QuickBooks Payroll Error 9000

You can easily identify this payroll error code by reading the below listed symptoms:

  • First symptoms you will see when you encounter an error then it continuously displays the same error message on your screen.
  • The active Windows gets crashed due to this QuickBooks Payroll Error 9000
  • PC start freezing from time to time for few seconds 
  • Your QuickBooks software stop responding
  • Your system becomes sluggish or responds slow to the given inputs. 

Possible circumstances that evoke QuickBooks Payroll Error 9000

There are multiple reasons behind the occurrence of the error. Few of them are listed here:

  • Network timeout stops QuickBooks from accessing the server  
  • Incorrect data and the properties of system 
  • Issues may be with your Internet Security and settings of personal firewall software 
  • Invalid security certificate
  • Sending the payrolls or pay in multi-user mode 
  • Application may be inaccurate or illegal or might be expired. 
  • Internet connection might be interruptive which stops QuickBooks from functioning properly.

Important things needs to consider before rectifying error

  • Create a backup of the QuickBooks company file before you precede any troubleshooting
  • Make sure all the windows drivers must be updated
  • Verify whether you have the latest QuickBooks version installed on your system or not.   

6 Reliable Methods to Fix QuickBooks Payroll Error 9000

The below are the prompt methods to easily get rid of this payroll error:

1. Method One: Clean out junk of the system

  • First, start your system and then go to the Windows Start menu 
  • Next, a search box opens and type command in the appear search box 
  • After that, press the keys Ctrl + Shift together and then hit Enter key from your console 
  • Now, a permission dialog box pops up on your screen 
  • You have to select the Yes button
  • A blinking cursor with a black box appears on your screen 
  • Type cleanmgr in the same and then press Enter key 
  • Simultaneously, disk cleanup starts calculating the occupied space
  • Check marked the checkbox that appears on your screen 
  • Go to the Temporary files category
  • Select the desired boxes which you wanted to clean 
  • At last, click Ok. 

2. Method Two: Verify PC date and time settings

  • Go to the Microsoft Windows Taskbar on your display window which contain a time display tab 
  • Make a double-click on the same 
  • Now, a window appears on your screen which displays date, time, and year settings 
  • If you find the date and year settings are entered inaccurately manner then change the data values to the correct date, time, and year settings and then click Ok 
  • Once the changes done then try to restart your system
  • Along with that, you have to launch QuickBooks software and then attempt to send the payroll information once again. 

If the solution doesn’t resolve your issue then move to the next method. 

3. Method Three: Run the preinstall tool

  • Initially, download the preinstall tool 
  • Make sure that you saved the files on your desktop 
  • After that, make a click on the pre-install tool 
  • Then a warning message dialog box pops up on your screen 
  • Click Ok after you you’re done with modifications 
  • Again you have to click Ok once the tool done its work 
  • Finally, click Close and try to restart your PC.

4. Method Four: Verify the QuickBooks Internet Connectivity issue

  • Go to the Help menu >> Internet Connection Setup 
  • Choose the option “Use my computer’s Internet Connection settings to establish a connection when this application access the Internet 
  • Hit the Next tab and then move to the Advance Connection Settings 
  • After that, click on the LAN Settings 
  • Check whether “Automatically Detect Settings” checkbox is selected and make sure that the “Proxy Server” checkbox must not be checked/selected
  • Click on the Ok twice and then Done button 
  • Finally, attempt once again to send the payroll information in QuickBooks.

5. Method Five: Clear the publisher’s Certificate Revocation checkbox

  • In the beginning, open your Internet Explorer
  • Go to the Tools menu and select Internet Options 
  • After that, locate the tab called “Advanced” 
  • Clear the checkbox for “Check for publisher’s certificate revocation” under the Security tab 
  • Click on the Ok button 
  • Finally, restart your system and then attempt once again to send payroll information.

6. Method Six: Perform the system restoration

  • Press the Windows Start button on your keyboard 
  • Go to the Control Panel under the Start menu 
  • And then type System Restore within the search box which is situated at the top right-side of your window 
  • Hit the System Restore and then enter password of Administrator if asked
  • After that, select the Restore Point which was created earlier and then click Next 
  • Perform on-screen instructions to finish the Restore process. 

In case, none of the methods mentioned above sorted out QuickBooks Payroll Error 9000 then you can attempt to reinstall QuickBooks software but you must take a backup of the QB company file before you start the reinstallation process. 


  1. What do you understand with QuickBooks Payroll error 9000?

    It is most usual error that occurs when QuickBooks users attempt to send the information of payroll or direct deposit paychecks. It was encountered due to improper Internet Connectivity, invalid security certificate, and more. 

  2. What are the steps taken to backup the company file in QuickBooks Desktop?

    Creating backup of the company data is always necessary when you’re planning to reinstall your QuickBooks Desktop.

    Backup process is pretty easy and you can do by applying the below steps:

    💠 Go to the QuickBooks Desktop icon and make a double-click on the same in order to open the application 
    💠 Next, move to the File menu and then create a local backup from the option “Backup Company” 
    💠 Here, you’ll have choice to select Online Backup or Local Backup and you can choose as per your preference
    💠 Hit next and then perform the instructions to complete the backup process. 

  3. What are the required steps to use QuickBooks Clean Install Tool?

    Ans: The 3 steps mainly required that are relevant to use the QB Clean Install Tool:

    💠 First, uninstall QuickBooks Desktop 
    💠 Next, rename the installation folders 
    💠 Last, reinstall the QuickBooks and save it on your desktop.

Speak to A Specialist about QuickBooks Software

Headache🥺. Huh, Save time & money with QuickBooks Support 24×7 @ +1/, we provide assistance to those who face problems while using QuickBooks (Support all U.S. & Canada Editions)

--- Support - We provide solutions for the following QuickBooks (Pro, Premier, Accountant, Enterprise, Payroll, Cloud) ---

  • Error Support
  • Data Import
  • Data Conversion
  • Payment Solutions
  • Upgradation
  • Payroll Support
  • Data Export
  • Software Integration
  • QuickBooks Printer Support
  • Complete QuickBooks Solutions
  • Tax-Related Issues
  • Data Damage Recovery
  • Installation, Activation Help
  • QuickBooks Windows Support

Disclaimer : We are a third party agency working on providing authentic support and full fledged services for for accounting software QuickBooks 2018 version. It is one of… Read more