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Sage 50 Pastel Run-Time Error 5 (Invalid procedure call or argument)

Sage 50 Pastel Run-Time Error 5 (Invalid procedure call or argument)

Sage 50 also keeps evolving their products to make sure they adds new features every time to meet the dynamic requirements of the business. Sage 50 Pastel Run-Time Error 5 is one of the few common errors that can pop up while using Sage accounting software. It is a run-time error, which happens due to maybe an EFT Invalid process call or argument.

Exact Error Shown While User Facing Sage 50 Pastel Run-Time Error 5 (Invalid procedure call or argument)

Invalid Procedure Call or Argument

Error Code:
Sage 50 Pastel Run-Time Error 5 (Invalid procedure call or argument)Developer:
Sage Group
Error Description:

Invalid Procedure Call or Argument


Sage 50
Symptom:Windows user privileges configured on Sage 50 SmartPosting serviceApplies to:

Cause:The Sage 50 Pastel Run-Time Error 5 can occur because the signed-in user is either blocked or banned from initiating the SmartPosting ServicePossible Solution:

Get Authorization To Windows User

Causes of Sage 50 Pastel Run-Time Error 5 (Invalid procedure call or argument) include:

The Sage 50 Pastel Run-Time Error 5 can occur because the signed-in user is either blocked or banned from initiating the SmartPosting service by, the Microsoft Windows Authorization or if the user’s Privileges are configured.

Given below are the causes in detail:

  • Sage 50 Pastel Run-Time Error 5 can happen in case the signed-in user is blocked or barred from initiating the SmartPosting service by the Microsoft Windows authorizations or because of the group policy
  • Sage 50 Pastel Run-Time Error 5 can also happen in case, Windows user privileges configured on the Sage 50 SmartPosting service Sign In tab do not contain the needed authorizations to initiate the service.

How To Resolve Sage 50 Pastel Run-Time Error 5

To Fix the Sage 50 Pastel Run-Time Error 5 An easy way is first you need to login accounting software and then go to the database & Get Authorization for Windows User.

Given below are the methods in detail:

Solution 1: Restart The System

  • Restart the system and try to open the software. Restart pervasive services.
  • Check the multi–support environment. The user needs to close the software before starting the new task.

Solution 2: Reinstall Sage 50 on Your System

Steps to repair Sage 50 on Windows:

  1. From the Start menu, choose Settings.
  2. Go to Apps, then Apps & Features.
  3. Choose Sage 50, and click on Advanced Options.
  4. Choose the Repair option.

Steps to remove DSN and ODBC data sources from your system:

  1. Log into an Administrator User Account in Windows.
  2. Follow the instructions for your version of Windows:
    • 32-bit Windows: Right-click on the Start menu and choose Run. Type in ODBCAD32 and hit Enter.
    • 64 bit Windows: Go to C:\WINDOWS\SYSWOW64, and double click on ODBCAD32.EXE.
  3. Go to the System DSN tab.
  4. Choose the Sage Line 50 entries, and select Remove.
  5. Click on Ok.

Steps to uninstall Sage 50 from Windows:

  1. Type Control Panel in the Start menu search bar.
  2. Click on the Control Panel option.
  3. Choose Programs and Features from the available list.
  4. Select Sage 50 and click on Uninstall.

Here’s a list of files that you need to delete:

  • C:\Program Files (x86)\Common Files\Sage SBD
  • C:\Program Files (x86)\Sage EBanking
  • C:\Program Files (x86)\Common Files\Sage Report Designer 2007
  • C:\Program Files (x86)\Common Files\Sage Line50
  • C:\Program Files (x86)\Common Files\Sage Shared

Then proceed with the following steps:

  1. Browse to one of the files listed above.
  2. Right-click on the File.
  3. Choose Properties.
  4. Go to the Version tab, and choose Company Name.
  5. If the Company Name is Sage (UK) Limited or Sage, then right-click on the file again and choose Uninstall.

You should also reinstall the .NET framework to ensure that this essential dependency for Sage 50 is working properly. If files related to .NET Framework are damaged, then Sage 50 will hang on startup.

Steps to uninstall .NET Framework:

  1. Right, Click on the Start menu.
  2. Choose Run, and type Control Panel into the text field.
  3. Hit Enter.
  4. Go to Programs and Features.
  5. Choose .Net Framework, and click on Change/Uninstall.
  6. Choose Uninstall, and follow the on-screen instructions to remove .NET Framework from your system.

Steps to reinstall .Net Framework:

  1. Download the setup for .Net Framework.
  2. Double-click on the Setup to Launch it.
  3. Choose Yes if prompted by user account control settings to confirm.
  4. Follow the on-screen instructions to install .Net Framework from your system.
  5. Click on Finish, and restart your system.

You can now launch the Setup for your version of Sage 50 and install the program on your system.

Solution 3: Update Windows

Steps to update Windows to fix Sage 50 Pastel Run-Time Error 5:

  1. Log into Windows with an admin user account.
  2. Click on the Start menu from the taskbar.
  3. Choose Settings.
  4. Click on Update & Security.
  5. Choose Windows Update.
  6. Select Check for Updates.
  7. Choose Download & Install Updates.
  8. Once the updates have been downloaded, restart your system so that Windows can install the updates.

Solution 4: Disable User Account Control in Windows

Steps to disable user account control settings to fix Sage Cannot Open Activation Key File:

  1. Go to the Start menu and search for UAC.
  2. Click on Change User Account Control settings.
  3. Choose the option Never notify by using the slider, then choose OK.
  4. When prompted with “Do you want to allow this app to make changes to your device?”, click on Yes.
  5. Restart your system so that the new settings can take effect.

Solution 5: Run The Program As an Administrator

Here are the steps to be followed to achieve this:

  • Start your computer
  • Go to the Sage Icon
  • Right-click the option
  • Click on the Compatibility
  • Select Run as administrator
  • Click OK

Solution 6: The Accounting Folder Permissions Have to Be Verified and Then Changed

Follow the steps below:

  • Follow the Path C:\Users\%username%\Documents from the Windows Explorer
  • Choose Properties from the Accounting Folder by right-clicking on it
  • Select Security Option
  • Add Everyone from the Edit Option
  • Everyone’s Username will be there in the new account
  • Everyone will be granted full control when permission is allowed


Sage 50 Pastel Run-Time Error 5 has a variety of causes, making it very difficult for users to troubleshoot the error and fix it. You can start by fixing some of the components that may be EFT Invalid process calls or arguments required to fix the problem. You can also try to run your system in safe mode to prevent any third-party software or service from interfering with Sage 50.

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