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Fix Sage 50 Does Not Open or Won’t Open After Update

Sage 50 Won't Open

Sage 50 does not open generally because of an incomplete or corrupt installation. There can be various other reasons any active software has stopped functioning, any antivirus or firewall is obstructing the process of the software, a downloaded update is corrupt, or an update is not properly installed.

To fix the Sage 50 that does not open or won’t open the error, repair the current version, and after the repair is complete download the latest Release. In this article, we will talk about the possible causes and troubleshooting steps for this Sage 50 won’t open issue.

What are the Causes of the Sage 50 Not Opening

The cause for the Sage 50 program not opening is that the program has been shifted to a new computer with the help of the file transfer application.

  • Cut-off network drive can be a reason.
  • There may be some contradictory processes active on the workstation.
  • The wrong edition of Pervasive is installed.
  • The pervasive Software folder is not at all located in the right place.
  • Microsoft .NET Framework is tarnished.
  • Sage is already running somewhere
  • The CPU of your workstation is running at 100%.
  • The program shortcut of Sage 50 is corrupted.
  • In case the company files are locked.
  • Corruption of the user profile in Citrix setup.
Similar Issue: Sage 50 Hangs

Methods to Fix Sage 50 Won’t Open

To fix the issue where Sage 50 won’t open, first, log on to the computer as an administrator. Ensure that all software updates are installed, rename the license files, and try running the software directly from the sage.exe file.

Method 1: Running in the Background

If Sage 50 is already running in the background, then it won’t start unless you close the background process. But since you cannot access the already running instance of Sage 50, you cannot close it traditionally. That’s where the Task Manager comes in. Using the task manager, you can look at all the currently running background processes, and close the background process that is preventing Sage 50 from opening.

  • Open up the Task Manager
  • If you are working on a Windows 7, Vista, or Server

Method 2: End the Compatibility Mode and the Peachw.exe Processes

The Compatibility Mode and the Peachw.exe processes have to be stopped if they are running.

  • Right-click on the Sage 50 icon choose “Properties” and then go to “Compatibility”
  • Delete the check inserted on the box located next to “Run this program as…”
  • If the option has been greyed out, mark check on the box next to “Change settings for…”
  • Select Apply choose Ctrl + Alt + Delete keys on the keyboard and choose Start Task Manager.
  • Browse to the Details tab on the top. If not available, choose the More Details tab located at the bottom of the Processes tab and browse into the peachw.exe file. Open Process and click on End Task. ( If not available, simply choose the next one)
  • Reopen the program and check that the Sage Program Won’t Open Error has been fixed

Method 3: The “Run as Administrator” Option has to be Disabled

If you are using the software as an Administrator, disable the “Run as Administrator” option.

  • The Sage 50 icon will appear on the Desktop, right click on it
  • From the Properties tab select the Compatibility tab.
  • Remove the check icon from the box next to “Run this program as Ad…” (If this option is not available, click the “Change options for” option then uncheck it from the secondary window).
  • Go to the Apply Tab and click OK.

Method 4: Check If DNS is Inaccurately Configured

If by chance the DNS has been configured wrongly, correctly configure the DNS

  • Before performing any changes, confirm with the network administrator or IT expert and allow them to check if the DNS is correctly configured in your system.
  • If a static DNS or IP address is used, change Internet Protocol v4 properties on the server to automatically acquire the DNS and IP server address.

Method 5: Check if the Malware has Caused the Problem

If there is a Malware or Virus that has corrupted the software. Run a Malware Check

  • Choose the Windows Start button. 
  • Now type Control Panel. 
  • Select the Program and Features option
  • Uninstall the corrupted software from your Computer.

Method 6: The msvcr100.dll Error Must Be Fixed

If The msvcr100.dll is causing an issue, it must be fixed without any delay,

  •  Install the Microsoft Visual C++ 2010 redistributable and Microsoft Visual C++2012
  • Restart the system and then open Sage 50 again
  • Uninstall Sage 50 Accounting 
  • From the Control Panel  select the installed programs 
  • The Microsoft C++ 20XX Redistributable package should be uninstalled
  • Reboot your system and reinstall the Microsoft Visual C++ 20xx Redistributable
  •  Install the Sage 50 Latest version of Accounting or run a Windows repair.

Method 7: Restart the Actian Database Manager

Actian database manager is essential for all versions of Sage 50 to run properly. If Actian isn’t running then you can restart it. If the program files for this essential utility are damaged, then you can reinstall Actian.

  • Close Sage 50 on the server and all connected workstations.
  • Launch the task manager by pressing Ctrl + Shift + Esc.
  • Go to the Details tab and select w3dbsmgr.exe.
  • Choose End Task, then End Process when the confirmation box appears.
  • Go to the Services tab and right-click on psqlWGE.
  • Choose Start.
  • Verify if you still get the Sage drive syncing issue.
Similar Issue: Sage 50 Freeze

Resolve Sage 50 Won’t Open After the Update

The below suggested are quick and reliable ways that help you get rid of the error:

Solution 1: Run the Repair and Produce the missing recent services

The second way to solve this Sage 50 Won’t Open After Update error is to first run a repair and produce the missing recent services.

  • The very first, close all running Sage files and programs 
  • Visit the My Computer tab or you can move to the File Explorer 
  • Look for the Updates Folders 
  • Do a right-click on the recent service release to find the Updates Folders 
  • After that, choose the option “Run as an Admin”
  • Perform instructions that display on your screen
  • Once the update is successfully done then click on the Sage software to open their screen 
  • After doing that, open the Sage software 
  • In the end, choose the option “About Sage 50 Accounting for checking the update” that you have recently installed.

Solution 2: Download the Service Release once again

The Service Release must be uninstalled and downloaded again.

  • Click on the Updates folder in the data path
  • To delete a new service release update, right-click it and select Delete
  • Update Sage 50 to the most recent version
  • To begin and complete the installation, open the file that was downloaded.

Solution 3: STATUS.DAT is missing or has an older version

The STATUS.DAT file is running in the older version,

  • The data path should be determined
  • If the STATUS.DAT file is older than the current date, choose “Rename”
  • STATUS.OLD should be the new name for the company file
  • If the file STATUS.PTL is present, repeat steps 2 and 3
  • From the attachments, find and download STATUS.zip
  • Select Extract All from the right-click menu on the STATUS.zip file to extract the file to the data location
  • Check that you can install the service release update. 

Solution 4: Get a new copy of the service Release

Make a new copy of the service release,

  • Go to the data path you want to use
  • Next, move to the Updates folder
  • Click “Delete” after selecting the new Service Release update file for your version
  • Get the most recent update for the product
  • To start the Service Release installation, double-click the downloaded file

If the instructions above don’t work, try the following:

  • Look for the source of the failure in the PeachWLog.XML file
  • Then, if necessary, repair the software
  • Create a new data path with the Database Repair Utility.

Frequently Asked Questions

How to Run Sage 50 as an Administrator?

Right-click on the Sage 50 icon > choose Properties > go to Compatibility tab > mark option “Run as administrator” > click on Apply, then OK. If logged into a standard account when you launch Sage 50, windows will prompt you for authentication details of an admin account.

How to Close the Background Process of Sage 50?

Press CTRL + Shift + Esc to launch the Task Manager. In the Processes tab, choose the Sage 50 process, Peachw.exe, and w3dbsmgr.exe, and select End Process. You can also right-click on the Sage 50 process and choose the End Process tree, which ends all processes related to Sage 50.

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