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Sage Program Won’t Open

Sage Program Won't Open

Sage Program Won’t Open is caused At times, while working on Sage 50, you may encounter unbelievably annoying errors which will stop you from even accessing the Sage Software Whenever you will click on the Sage icon, the program does not open and nothing happens.

Sometimes, there won’t be any error message displayed, but simply the program won’t open when you click on the Sage 50 icon. Or, if it is a newly installed program then you may get some error message related to the installation of the Sage 50 software.

To Fix the Sage Program Won’t Open Error Repair the current version and after the repair is complete download the latest Release.

In this article, we will talk about the possible causes and troubleshooting steps for this Sage 50 Error.

Quick User Info

How to fix the Sage 50 program won’t open?
Sage 50 won’t open if another instance of the program is running in the background, the database service isn’t running, program files for the software are damaged, or the program doesn’t have admin privileges. Simply fix these issues and Sage 50 will start running.

How to run Sage 50 as an administrator?
Right click on Sage 50 icon > choose Properties > go to Compatibility tab > mark option “Run as administrator” > click on Apply, then Ok. If logged into a standard account when you launch Sage 50, windows will prompt you for authentication details of an admin account.

How to reinstall Sage 50?
First uninstall Sage 50 by going to Control Panel > Programs and Features > Uninstall a Program. Choose Sage 50 and select Uninstall. Then download the setup for your version of Sage 50 and launch the setup. Enter the activation key and install the software.

How to close the background process of Sage 50?
Press CTRL + Shift + Esc to launch the Task Manager. In the Processes tab, choose the Sage 50 process, Peachw.exe and w3dbsmgr.exe and select End Process. You can also right click on Sage 50 process and choose End Process tree, which ends all processes related to Sage 50.

Error CodeSage Program Won’t Open
DescriptionSage 50 Not Responding
DeveloperSage Group
Software:Sage 50
Applies to: Windows 7,8,10 Vista
Cause Sage Program Won’t Open because the Program has been shifted to a new computer with the help of the file transfer application.
Symptom Cut off-network drive
SolutionsTo fix Sage Program Won’t Open restart your computer and try to open it again.

Exact Error Shown While User Facing Sage Program Won’t Open

Sage 50 Not Responding

Sage Program Won't Open

What are the Causes of Sage Program Won’t Open Error?

The cause for Sage Program Won’t Open is that the Program has been shifted to a new computer with the help of the file transfer application.

Read More Below in detail:

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--- Support - We provide solutions for the following Sage (50, 100, 200, Payroll, Peachtree, Cloud, 3X, Impact, HRMS, CRM, ERP, One & Fixed Assets) ---

  • Error Support
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  • Upgradation
  • Payroll Support
  • Data Export
  • Software Integration
  • Sage Printer Support
  • Complete Sage Solutions
  • Tax-Related Issues
  • Data Damage Recovery
  • Installation, Activation Help
  • Sage Windows Support

Some of the common reasons are listed below:

  • Cut off network drive can be a reason.
  • There may be some contradictory processes active on the workstation.
  • Also, if Windows 10 Spring Creators Update edition 1803 was downloaded, then also this can happen.
  • Pervasive is unable to open up.
  • Wrong edition of Pervasive is installed.
  • Pervasive Software folder is not at all located at the right place.
  • Microsoft .NET Framework is absolutely tarnished.
  • Sage is already running somewhere but in the compatibility mode.
  • The CPU of your workstation is running at 100%.
  • Sage accounting solution’s service release edition did not complete.
  • Sage has been either been unintentionally removed or may be uninstalled.
  • The program shortcut of Sage 50 is corrupted.
  • Program files of Sage are installed at an incorrect place, on a 64 bit workstation.
  • User Account Control is switched on.
  • Program has been shifted to a new computer with the help of the file transfer application.
  • Files on this particular workstation are locked after Sage was shut down abnormally.
  • In case the company files are locked.
  • Corruption of the user profile in Citrix setup.

Methods of How to Fix Sage Program Won’t Open Error?

To fix Sage Program Won’t Open restart your computer and try to open it again.

To know more read below:

Method 1: Sage accounting solution is running in the background

If Sage 50 is already running in the background, then it won’t start unless you close the background process. But since you cannot access the already running instance of Sage 50, you cannot close it in the traditional manner. That’s where the Task Manager comes in. Using the task manager, you can look at all the currently running background process, and close the background process that is preventing Sage 50 from opening.

PS: In this case, if the network has more than one workstation, then you would have to initiate the troubleshooting firstly on the server.

  • Open up the Task Manager
  • If you are working on a Windows 7, Vista or Server

Choose the Processes tab

  • If you are working on a Windows 10 or 8

Click on More Details, afterward hit the Details tab

  • Click on Peachw.exe
  • Click on the option that says End process
  • Click on w3dbsmgr.exe
  • Again click on the option that says End task or End process
  • Shut down the Task Manager
  • On the keyboard, together press Windows+R
  • Write SERVICES.MSC, and after that click on OK
  • Right-click on the Pervasive PSQL Workgroup Engine, after that, click on Start
  • Shut down the Services Window

Method 2: End the Compatibility Mode and the Peachw.exe processes

The Compatibility Mode and the Peachw.exe processes have to be stopped, if they are running.

Follow the steps below to know more:

  • Right-click on the Sage 50 icon then choose “Properties” and then go to “Compatibility
  • Delete the check inserted on the box located next to “Run this program as …
    In the option has been grey-out, mark check on the box next to “Change settings for …
    Select Apply and choose Ctrl + Alt + Delete keys on the keyboard and choose Start Task Manager.
    Browse to the Details tab on the top. If not available, choose More Details tab located at the bottom of the Processes tab
    browse into peachw.exe file. Open Process and click on End Task. ( If not available, simply choose the next one)
    Reopen the program and check that the Sage Program Won’t Open Error has been fixed

Method 3: The “Run as Administrator” Option has to be disabled

If you are using the the software as Administrator, disable the “Run as Administrator” option.

Read the Steps below for more information:

  • The Sage 50 icon will appear on the Desktop, right click on it
  • From the Properties tab select the Compatibility tab.
  • Remove the check icon from the box next to “Run this program as Ad…” (If this option is not available, click the “Change options for” option then uncheck it from the secondary window).
  • Go to Apply Tab and click Ok.

Method 4: Check if DNS is Inaccurately Configured

If by chance the DNS has been configured wrongly, correctly configure the DNS

Following these steps below:

  • Before performing any changes, confirm with the network administrator or IT expert and allow them to check if the DNS is correctly configured in your system.
  • If a static DNS or IP address is used, change Internet Protocol v4 properties on the server to automatically acquire the DNS and IP server address.

Method 5: Check if the Malware has caused the Problem

If there is a Malware or Virus that has corrupted the software. Run an Malware Check

Follow the steps below to know more:

  • Choose the Windows Start button. 
  • Now type Control Panel. 
  • Select the Program and Features option
  • Uninstall the corrupted software from your Computer.

Method 6: The msvcr100.dll Error must be fixed

If The msvcr100.dll is causing an issue, it must be fixed without any delay,

Follow the steps below to fix the “msvcr100.dll”

  •  Install the Microsoft Visual C++ 2010 redistributable and Microsoft Visual C++2012
  • Restart the system and then open Sage 50 again
  • Uninstall Sage 50 Accounting 
  • From the Control Panel  select the installed programs 
  • The Microsoft C++ 20XX Redistributable package should be uninstalled
  • Reboot your system and reinstall the Microsoft Visual C++ 20xx Redistributable
  •  Install the Sage 50 Latest version Accounting or run a Windows repair.

Method 7: use if Sage 50 stops running after the windows 10 update

A Windows 10 Update was released that caused the Sage 50 Accounting Software to crash.

Read the steps below to fix the Sage Program Will Not Open After Installing the Windows 10 Update:

  • The Pervasive that hosts the corporate file must be determined properly. After that, the Pervasive has to be Restarted.
  • Recheck that the problem has been solved and the Error has been fixed.

Steps to run windows in Selective Startup mode to fix Sage 50 crashing after windows update error:

  1. Press Windows + R together.
  2. Input msconfig in the text field, then press Enter.
  3. Go to the General tab when the system configuration utility appears.
  4. Choose the Selective startup option.
  5. Unmark the option Load Startup Items.
  6. Go to the Services tab.
  7. Mark the option “Hide all Microsoft Services”.
  8. Select Disable All.
  9. Click on Ok, then choose Restart when prompted.
  10. Run Sage 50 and verify the error.

Steps to update Windows 10 to fix Sage 50 crashing error:

  1. Log into Windows with an admin user account.
  2. Click on the Start menu from the taskbar.
  3. Choose Settings.
  4. Click on Update & Security.
  5. Choose Windows Update.
  6. Select Check for Updates.
  7. Choose Download & Install Updates.
  8. Once the updates have been downloaded, restart your system so that Windows can install the updates.

Method 8: install a fresh copy of Sage 50

If your data has been damaged by malware or encrypted by ransomware, then you may have to reinstall Sage 50 on your system. Doing so requires you to remove DSN and ODBC data sources from your system. Then you can uninstall Sage 50, reinstall .NET Framework, and then reinstall Sage 50.

Steps to remove DSN and ODBC data sources from your system:

  1. Log into an Administrator User Account in windows.
  2. Follow the instruction for your version of windows:
    1. 32-bit Windows: Right-click on the Start menu and choose Run. Type in ODBCAD32 and hit Enter.
    2. 64 bit Windows: Go to C:\WINDOWS\SYSWOW64, and double click on ODBCAD32.EXE.
  3. Go to the System DSN tab.
  4. Choose the Sage Line 50 entries, and select Remove.
  5. Click on Ok.

Steps to uninstall Sage 50 from Windows:

  1. Type Control Panel in the Start menu search bar.
  2. Click on the Control Panel option.
  3. Choose Programs and Features from the available list.
  4. Select Sage 50 and click on Uninstall.

Here’s a list of files that you need to delete:

  • C:\Program Files (x86)\Common Files\Sage SBD
  • C:\Program Files (x86)\Sage EBanking
  • C:\Program Files (x86)\Common Files\Sage Report Designer 2007
  • C:\Program Files (x86)\Common Files\Sage Line50
  • C:\Program Files (x86)\Common Files\Sage Shared
  1. Browse to one of the files listed above.
  2. Right-click on the File.
  3. Choose Properties.
  4. Go to the Version tab, and choose Company Name.
  5. If the Company Name is Sage (UK) Limited or Sage, then right-click on the file again and choose Uninstall.

Steps to uninstall .NET Framework:

  1. Right, Click on the Start menu.
  2. Choose Run, and type Control Panel into the text field.
  3. Hit Enter.
  4. Go to Programs and Features.
  5. Choose .Net Framework, and click on Change/Uninstall.
  6. Choose Uninstall, and follow the on-screen instructions to remove .NET Framework from your system.

Steps to reinstall .Net Framework:

  1. Download the setup for .Net Framework.
  2. Double-click on the Setup to Launch it.
  3. Choose Yes if prompted by user account control settings to confirm.
  4. Follow the on-screen instructions to install .Net Framework from your system.
  5. Click on Finish, and restart your system.

Method 9: Restart the Actian database manager

Actian database manager is essential for all versions of Sage 50 to run properly. If Actian isn’t running then you can restart it. And if the program files for this essential utility are damaged, then you can reinstall Actian.

Steps to restart Actian to fix sage data sync error:

  1. Close Sage 50 on the server and on all connected workstations.
  2. Launch the task manager by pressing Ctrl + Shift + Esc.
  3. Go to the Details tab and select w3dbsmgr.exe.
  4. Choose End Task, then End Process when the confirmation box appears.
  5. Go to the Services tab and right-click on psqlWGE.
  6. Choose Start.
  7. Verify if you still get the Sage drive sync error.

Steps to uninstall Actian from your server:

  1. Either close Sage 50 and all its instances, or restart your server system.
    Note: Before closing Sage 50 on the server, you should ask all the other users to log out of the company file; otherwise, the changes that they made to the data will not be saved in the company file.
  2. Press Windows + R to open the run too.
  3. In the text field, enter AppWiz.cpl. Hit Enter.
  4. Choose Actian PSQL v13 Workgroup R2 from the Programs & Features window.
  5. From the toolbar above, click on Uninstall.
  6. When the installation wizard appears, follow the instructions provided to uninstall Actian completely from your system. 
  7. Restart your system after you’ve uninstalled the action from the system.
  8. Delete the pvswarch and pvsw folders from the C drive.
  9. Further, delete the following files from the C drive:
    1. pvsw.log file 
    2. PSQL_v[version number os Sage 50]_Install.log file.
  10. Remove the Pervasive Software folders from Program Files and Program Files (x86) folders.
  11. Press Windows + R to open the run command again.
  12. Input regedit in the text field once again, and hit enter.
  13. On the Computer option, hover the mouse and right-click. Then choose the Export option to create a backup of the windows registry, which can be restored if you accidentally delete an essential windows registry.
  14. Browse to HKEY_LOCAL_MACHINE\Software and delete the Pervasive Software and PEYX489ZK.
  15. Close the Registry Editor.

Steps to reinstall Actian in windows:

  1. Press Windows + E and the File Explorer window will appear.
  2. Browse to C:\Sage\Sage50_[version]. Or go to the location where you installed Sage 50 in.
  3. Go to the PervasiveMin folder and launch the SetupGroup32_x82.exe. Then click on Next.
  4. After accepting the license agreement, click on Next.
  5. Click on Complete, then on Next.
  6. Click on Install, to begin the installation of Actian on your system.
  7. Click on Finish once the installation completes, then restart your system.

Side effects of Sage 50 Accounts Not Opening After An Update:

There are certain side effects that the Sage 50 Accounting Software Faces after an update.

Read More Below:

  • There are chances that the invigorate program hasn’t been totally downloaded or your revive record measure is wrong.
  • Clients will see that wise 50 launcher.exe and sbddesktop.exe structures might be running when Sage starts however these before long close subsequent to clicking OK on the Sign-in screen.
  • Peachw.exe shows up and afterward evaporate in task boss and nothing occurs after that; the program won’t dispatch.
  • Clients may likewise see that the UAC (User Account Control) is empowered in light of the fact that in the event wrong accreditations are placed, it prompts an error message.

Steps to Fix Sage Program Will Not Open After Installing the Windows 10 Update:

A Windows 10 Update was released that caused the Sage 50 Accounting Software to crash.

Read the steps below to fix the Sage Program Will Not Open After Installing the Windows 10 Update:

  • The Pervasive that hosts the corporate file must be determined properly. After that the Pervasive has to be Restarted.
  • Recheck that the problem has been solved and the Error has been fixed.

Sage 50 Not Opening or Grays Out Issue

  • First of all, right-click on the icon of SEZ 50 accounting desktop and select Properties.
  • After that click on the Compatibility tab.
  • Then you have to un-check the box next to Run this program in compatibility mode.
  • If the given option is greyed out, check the Change settings for all users below.
  • After that click on the apply option, ok
  • Then you need to press the Control + Alt + Delete button, then select Start Task Manager.
  • After that, you have to browse the details tab given above.
    • Note: If the details are not visible here then click on more details under the process then.
  • Then you have to search here for peachw.exe.
  • After that, you have to select the process and click on End Task at the bottom. And if you don’t see peachw.exe then go to the next step.
  • Try opening the program once again.
  • And if still the program is not opening then you have to restart your computer and open it again.

FAQ


  1. Can Sage 50 crash after an update error occurs because of problems with dependencies?

    It can, really. Sage 50 won’t be able to operate on your system if the .NET framework components and the other requirements don’t function as planned. You might wish to look at the optional updates for Windows that are available and which address the various parts of Windows and the apps that are installed on it.

  2. What is the difference between repair and clean installation?

    A component or piece of software is first uninstalled from your computer and then restored when you clean and install it. Since all of the files associated with the software are wiped during this procedure, you lose all of the preferences and settings you made for it. On the other hand, the repair function merely examines all potentially damaged program files and replaces them with fresh copies so that all the broken parts may be readily replaced. Most of the time, users can troubleshoot and resolve errors by using the repair option instead of having to reinstall a piece of software.

  3. Can installing the latest updates for Windows fix Sage Runtime Error?

    Microsoft often releases updates to remedy any identified defects and concerns. When you install and update, you increase the stability and security of the Windows platform and take care of the many issues that arose as a result of previous upgrades. Instead of installing the operating system itself, you can also install the optional updates that are typically intended for various components and Windows. Installing the necessary and optional updates may be able to fix your Sage runtime error if it is brought on by an operating system issue or a component issue.

  4. How do I stop windows from running in Selective Startup?

    Instead of disabling the startup programs and services as described above, you should enable them so that they all start up automatically when you restart your computer. The simplest method for turning off selective startup mode is this.

  5. Can moving the data files cause Sage 50 to crash automatically?

    It can, really. Sage 50 crashes when you move the data files without first specifying the new location because it can’t locate the files it needs. If you need to move the company files, be sure to tell Sage 50 where they will be moved so that it won’t crash when you launch the program. Additionally, if the original company file is damaged, you can test it using a sample company file.

  6. Can I install the tax form updates manually instead of from inside Sage 50?

    You can, indeed. These instructions explain how to easily install payroll development by obtaining the Updater from the program’s official website. It is simple to manually update it because doing so is much like installing software on your computer.

  7. How can I repair the files for utilities in Windows to fix Sage Runtime Error?

    You may select the Windows to uninstall option in the control panel by going there. Instead of removing to fix the operating system’s parts from there, select the repair option. You can restart your system when the repair procedure is finished in order for the modifications to take effect.

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Speak to a Specialist about Your Sage Software

Headache🥺. Huh, Save time & money with Sage Technical Support 24×7 @ +1/, we provide assistance to those who face problems while using SAGE Peachtree (Support all U.S. & Canada Editions)

--- Support - We provide solutions for the following Sage (50, 100, 200, Payroll, Peachtree, Cloud, 3X, Impact, HRMS, CRM, ERP, One & Fixed Assets) ---

  • Error Support
  • Data Import
  • Data Conversion
  • Payment Solutions
  • Upgradation
  • Payroll Support
  • Data Export
  • Software Integration
  • Sage Printer Support
  • Complete Sage Solutions
  • Tax-Related Issues
  • Data Damage Recovery
  • Installation, Activation Help
  • Sage Windows Support

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