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QuickBooks Crashes When Closing Company File

QuickBooks Crashes When Closing Company File

About QuickBooks Crashes When Closing Company File

Error Name:QuickBooks Crashes When Closing Company FileDeveloper:Intuit Inc.
Error Description:The connection to the company file has been lost. QuickBooks must close immediately. Any unsaved data will need to be re-entered.Software:QuickBooks
Cause:Opening too many windows and randomly working on invoices or Sales Orders, Working on several reports simultaneously side by side also increases the workload.Applies to:Windows XP, Vista, 7, 8
Symptoms:QuickBooks Desktop won’t respond or work, Windows operating system got frezon.Possible Solution:Close Windows One at a Time, Deleting Corrupted Memorized Transactions.

QuickBooks is large software with a variety of utilities and functions. Sometimes the software freezes fail to respond appropriately or crashes unexpectedly with or without an error message. At times, QuickBooks may have glitches or bugs that cause this crash while the user attempts to close QuickBooks, rather abruptly.

Errors Related To QuickBooks Crash While Closing Company File

Often, users reporting the crash may see an unrecoverable error message “The connection to the company file has been lost. QuickBooks must close immediately. Any unsaved data will need to be re-entered. “Or it may give Random codes (Unrecoverable errors). Such situations may be a potential for data loss which you spent hours entering.

List of Causes for the Error Crashing of QuickBooks While Closing Company File:

Listed below are some of the primary reasons why it occurs:

  • Opening too many windows and randomly working on invoices or Sales Orders
  • Working on several reports simultaneously side by side also increases the workload
  • Mailing large reports
  • Working on inventory management within the report center
  • Working on different lists in these centers

Also Find : QuickBooks Crashes Again and Again?

Here is a step-by-step guide to fixing the crashing of QuickBooks while closing a company file:

Let us check out the solutions one by one:

  • Close Windows One at a Time
  • Suppress the Desktop
  • Test a Sample Company
  • Deleting Corrupted Memorized Transactions

You need to follow every step mentioned below to resolve these QuickBooks Crashes When Closing Company File errors:

Total Time: 15 minutes

1. First Step: Close Windows One at a Time

Often opening too many windows in QuickBooks may cause the application to crash. Try to close the foremost window QuickBooks window independently from the top right by clicking on the “X” button. Wait for a few seconds to ensure that the program does not crash. If the first window closes without any issue, continue closing other windows in the order they appeared until you have successfully closed all company files.

2. Second Step: Suppress the Desktop

Before moving further it is also advised to suppress the desktop with QuickBooks. This way, you can start QuickBooks without opening a company file. By doing so, you can ascertain whether the issue lies with the data, QB program, or at the user’s end.

Press and hold the “Cntrl” key and then click the QuickBooks icon twice. If you are able to successfully open the program by suppressing the desktop, the problem may be caused by data or the network connection.

3. Third Step: Test a Sample Company

You can spot a corrupted file by testing a sample company. Open a sample company while QB is opened by suppressing the desktop.

Click “Open a Sample File” and select the first company listed from the drop-down list, choose the correct file type.

If the company file opens without any issues then follow the step below:

💠 Click on “Edit” > Preferences > Select Desktop View > Click on Don’t Save the Desktop > OK. This will help surpass loading the desktop. If the sample company closes without an issue but QB software crashes while closing the company file, then the program may have been damaged

If the file has an issue while opening:

💠 Switch to Single User Mode > Go to File
💠 Click on Utilities > Then Verify Data > Check the list of errors once the Verify utility completes
💠 Click on Rebuild to resolve the issue with the corrupted file

4. Fourth Step: Deleting Corrupted Memorized Transactions

Corrupted items in Transactions might be the reason for QuickBooks to stop responding while you close. So, you first need to delete the memorized transactions to fix the issue.

💠 Minimize all opened programs by pressing the Windows + D button.
💠 When you reach to empty desktop area, you can Right-click on the taskbar clock and choose “Adjust Date and Time.”
💠 Now change the year to 1 year prior
💠 Start QuickBooks and launch the company file again.
💠 Click on the Lists menu > Select Memorized Transaction List > Click View and select Re-sort List
💠 Double-click on the first transaction with a checkmark in the Auto column, print and close it without saving
💠 Follow the routine for all the transactions with the checkmark in the Auto column and click “Delete Memorized Transaction.”
💠 Now again open the company file and use the copy of the printed transactions

If you still are not able to resolve the QuickBooks crashing while closing the company file, we will help you to resolve it completely by doing a detailed analysis.


1. What issues do I face when my QuickBooks keeps crashing?

These might be caused due to issues on the system itself or by how QuickBooks connects with your system designing. Make a point to consistently update your QuickBooks Desktop to the most recent release version as it opens up to guarantee you have all the refreshed parts.

2. Does QuickBooks do closing entries?

QuickBooks doesn’t add any information to your books to ‘close’ them. It doesn’t have an end process. It shifts current income to hold profit on your record of the balance sheet utilizing your financial year setting, however that is all and it’s just at report time. In this way, you can keep on chipping away a year ago without issue.

3. How would I open a company file in QuickBooks Desktop?

To open the company file straightforwardly from QuickBooks Desktop 

💠 The first thing you have to do is click on the “File” 
💠 After that hit your next click on “Restore Company” or “open”
💠 Then, you have to choose that “File” you want to open  
💠 Navigate that the location of the “Folder” that the company file is situated in
💠 Then, you have to choose the “File”
💠 And the file will open on your window.

4. Is there an approach to start over in QuickBooks?

Truly, you can start over in QuickBooks. However, in any case, if you want to keep some data on your account, I propose the closing of books. With this, the costs and income will be focused out and will go to their particular toward that file year’s end. While your net benefit or deficit will go to your Retained Earnings account.

5. What happens when you set an end date in QuickBooks?

The Closing Date in QuickBooks is a setting that shows the date through which your books have been shut. Usually, books are viewed as shut after they’ve been looked into, all altering passages have been made, and detailing has been finished to tax authorities

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