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QuickBooks Payroll Update Error PS032

QuickBooks Payroll Update Error Ps032

QuickBooks accounting software ranks at the top of the list of accounting software. The potential features and tools integrated into the software result in the quick and smooth functioning of the financial and accounting tasks of the business. Despite being well designed the software is prone to errors. QuickBooks Payroll Update Error Ps032 is one of them. Even users can read full details of the QuickBooks Payroll Upgrade for a safe and secure update.

QuickBooks Update Error Code PS032 indicates that the error code occurs when the user is unable to download and install updates released for payroll. These payroll updates are very important and need to be updated as they comprise resolutions for the issues that the user faces while using the latest software version.


While downloading the latest payroll, unexpectedly you can encounter QuickBooks Error Codes – PS032, PS034, or PS077 with an error message: “QuickBooks having problem in installing payroll tax table update”.

About QuickBooks Payroll Update Error Ps032

Error Code:Error PS032Developer:Intuit Inc.
Error Description:A user has not registered QuickBooks software or the Company File is damaged or corrupted.Software:QuickBooks
Symptoms:program window crashes and reacts gradually to the keyboard and mouse inputs.Applies to:Windows 10 and 11
Cause:Improper registration of QuickBooks Software, Incorrect or old billing dataread-only status to the file and then have saved it, therefore.Solution:Up To Date Billing Data, User Account Control

Why QuickBooks Error Ps032 Occurred During Downloading Payroll Update

The QuickBooks Payroll update error PS032 might crop up in the following circumstances:

  • Improper registration of QuickBooks Software
  • If the user does not have an active subscription
  • Incorrect or old billing data.
  • A damaged or invalid tax table file is stored in the Payroll folder.
  • Corrupt or damaged QuickBooks company file.

Symptoms of QuickBooks Payroll Error PS032

Below is the list of symptoms that will help you to identify this error easily:-

  • Unable to download payroll updates.
  • Tax table update fails or gets stuck during the process.
  • You receive an error message on your screen.
  • System freezing indicates a payroll error.

Point to be considered before resolution of QuickBooks Payroll Update Error PS032

  • Validate the QuickBooks Payroll subscription
  • Users need to update the QuickBooks Desktop application with the latest released updates.
  • Verify the billing information that is entered in payroll accounts is appropriate
  • Before the resolution of the error, users need to ensure that only one QuickBooks accounting software is installed on the system.
  • Also backup your QuickBooks Company File

How to Resolve to Fix QuickBooks Payroll Update Error Ps032?

Below are the solutions to fix QuickBooks Payroll Update Error PS032, follow all the solutions carefully:

Solution 1: Update Quickbooks desktop

  1. After opening the QuickBooks desktop, click Help from the top.
  2. Now, you have to choose the option Update QuickBooks Desktop.
  3. Then, press the Update Now tab and select Get Updates.
  4. Afterward, you have to restart the QuickBooks Desktop.
  5. In the end, hit the Install Now button and try to access online banking in QuickBooks. 

Solution 2: Verify the subscription to QuickBooks Payroll

  • Check the subscription of your QuickBooks Payroll that it is active or inactive
  • If it is active then ok but if not then you have to make it active 
  • After that, reset the QuickBooks software update
  • Check the service key of payroll that must be accurate
    • Go to the Employees menu option in QuickBooks
    • Further, select the My Payroll Service 
    • Click on the Manage Service Key option
    • Hit the cursor on the Edit button and then check for the service key that is correct or not
  • Click on the Next button to continue and at last click on the Finish button
  • Restart your computer
    • Click on the Start menu button
    • Select the power button and then select the Restart option.

Solution 3: Rename the CPS folder of QuickBooks

  • Open the File Explorer
  • Then open or type the path C:\Program Files\Intuit\QuickBooks 20xx\Components\Payroll\CPS
  • Right-click on the CPS folder
  • From the drop-down options, choose the Rename option
  • Then type OLD at the end of the name
  • After that, press the enter button to continue
  • Now, try to update QuickBooks Payroll fully with the tax table.

Solution 4: Turning off the User Account Control (UAC) in Windows

  • Initially, open the Run window by pressing the Windows + R keys from your keyboard 
  • Next, type the Control Panel in the open search box and then click “OK” 
  • Now, select the “User Accounts” >>> “User Accounts (Classic View)”
  • After that, choose the option “Change user account control settings” 
  • It should be noted that if you’re prompted by UAC then you have to select “Yes” to proceed further 
  • Once done with that then move the slider 
  • You have to set it to “Never Notify” and select the “OK” button to “Turn Off UAC”
  • Or 
  • Set to “Always Notify” and then select “Ok” to “Turn On UAC” (Click “Yes” to continue, if prompted)
  • Finally, you have to restart your PC.

Solution 5: Firewall and Antivirus Configuration

  • To start away, navigate to the Control Panel.
  • Now, select Windows Firewall.
  • Then, you need to tap on Turn Windows Firewall on or off.
  • Lastly, select the disable Windows Firewall option.

Solution 6: Repair the Company File using QuickBooks Tool Hub

  1. First, you have to download the QuickBooks tool hub if you don’t have it on your device. Else, make sure that it’s updated.
  2. Once you are done with that, install the same by going to the download installer file. 
  3. Tap on the file to start the installation.
  4. Now, you need to follow the on-screen instructions carefully.
  5. When the QuickBooks tool hub is installed, you will find an icon for the same on your desktop. Make double-click on it and run the software.
  6. After that, you have to select the company file issues tab from the menu and press the QuickBooks File Doctor button. 
  7. From the current menu, choose the option of repairing the damaged company file
  8. Then, keep patience and let the tool run and repair the damage.
  9. Once the repairing process is done, you are required to close all the tabs try re-accessing the file, and check if the error is resolved.

Solution 7: Reinstall Quickbooks Desktop Application

  • Hit the windows+R on your keyboard & type the appwiz.cpl in the provided run box
  • Now click on OK and choose quickbooks from the program list
  • Select the Uninstall option and then hit Ok
  • Now follow the prompt instructions to clean quickbooks company files from your computer.
  • Now visit the official quickbooks download page.
  • Just select your country and quickbooks version to proceed to the next
  • Next, click on search and you will get the download link.
  • Now download quickbooks and go to the download folder of your computer.
  • Follow the onscreen prompts to install the software.
  • Now you need to provide the registration information.
  • Once the installation process is completed, You just need to restart your windows.

Solution 8: Run & Verify QuickBooks Rebuild Data Utility Tool

  1. Open QuickBooks Desktop, then pick the option Utilities from the File menu, then Verify Data.
  2. If no problem warning appears after verifying the data, the rebuild tool is not required because the company file is now error-free.
  3. If you see the error notice “Your data has lost integrity,” it signifies your data file is corrupted and has to be restored.
  4. Select Utilities from the File menu, then Rebuild Data.
  5. On the backup company file popup window, click OK.
  6. Click OK after selecting a location on your computer to save the backup of your company file.
  7. The data reconstruction process will begin immediately once the backup file has been properly saved on your desktop.
  8. When the message “Rebuild Completed” comes on the screen, click on OK.
  9. If no issues are found after running the Verify data program, you can restore your company file’s backup by going to the File menu and selecting Backup.

Solution 9: Update QuickBooks Payroll for the latest tax tables

  • Launch QuickBooks Desktop.
  • Go to the Employees menu.
  • Choose the Get Payroll Update option.
  • Then, select the Download entire payroll update option.
  • Click on Update.
  • Go to the Enter Payroll Information window.
  • Right-click on any Pending Paycheck, then select Revert Paycheck.

Enter the paycheck details once more to calculate federal taxes accurately.

Solution 10: Delete the ECML file

  1. You first need to hold down the Windows + R keys on your keyboard to run the file.
  2. Now, the Run Window will pop up on the screen.
  3. In this window, you are required to enter C:\ProgramData\Intuit\Entitltement Client\v8.
  4. The next step is to press and hold the Windows + E keys simultaneously. 
  5. After that, hit a right-click and choose the Delete option to remove the ecml file.
  6. Once done with the previous steps, close the window.
  7. Ultimately you need to run the QuickBooks Software and then register the product again. 
  8. You are good to go as soon as you have checked the status for the QuickBooks error code 3371.

Some points to note here

  • If you are a ProAdvisor with multiple copies of QuickBooks on your system, you will need to re-register each version of QuickBooks installed on the computer.
  • This issue will only affect the workspace that has the configuration change. If you are in a networked environment with separate computer systems, others should not be affected.

Frequently Asked Questions

  1. Why is QuickBooks Payroll Error PS032 happening

    💠 Damaged Tax table file
    💠 In-correct billing date
    💠 Unregistered users
    💠 Corrupted company files

  2. When can you face Payroll Error PS032 in QuickBooks?

    This payroll issue often takes place when you are trying to update the QuickBooks Payroll or downloading the QuickBooks Tax table update.

  3. If a User Account Control is enabled in my system, is there any impact on payroll update downloading?

    Yes, there might appear payroll error PS032, which will interrupt the updates. So it is recommended to disable the User Account Control before attempting to update the Payroll.

  4. What is QuickBooks error PS077 or PS032?

    QuickBooks Error PS077 or PS032 occurs when the software can’t download payroll updates. Error PS077 points to a problem with the tax table update, while PS032 indicates an issue with the QuickBooks payroll subscription.

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