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Unable to Open QuickBooks After Update Windows 10

Unable to Open QuickBooks 10 After Update Windows 10

QuickBooks tool used to excel the work such as payment management, bill payment, etc., when trying to update occurs an error. The primary cause of Unable to open QuickBooks After update in Windows 10, when vital files are damaged or corrupted.

With Intuit providing excellent business solutions, QuickBooks is an exceptional revolution as it helps small and medium-sized businesses to excel in accounting work like managing payments, making payments, and paying bills. Other than this, there are other advantages too.

What if it needs specific system requirements? Yes, that’s true, sometimes the software might not want to run for several reasons that QuickBooks thinks can hamper the data and the system.

Causes of Unable to Open QuickBooks After Update Windows 10

The inability of QuickBooks to work with Windows 10 or later version can be for the reasons as stated below-

  • QuickBooks is not updated
  • You may have a spell check problem which is a minor one yet can be very important at times
  • Programs lock up automatically when QB doesn’t respond for long
  • Certain integrated features of QB like Shopify and others may not work as compatibility is yet to be checked
  • There can be certain damage to the Windows software
  • Corruption in the hard drive may be another reason for the issue
  • There can be a damaged or missing QBWUSER.INI file

The symptoms relating to the use of QuickBooks with Windows 10 can be many. To name a few can be screen loops with company operations and you might not be able to open the point of sale of the company files.

Before knowing what should be done to solve the problem, we must know what the updates that have come with Windows 10 are.

  • There is a new Start menu that looks more like Windows 7’s
  • You will find a virtual desktop as a new addition
  • There is an updated and new version of the .NET framework which is 4.6
  • The browser has also changed and the new result is EDGE. You will still have the option to use the older ones like Internet Explorer

How to Fix Not Responding QuickBooks After Update Windows 10

Some common errors that can be encountered with QuickBooks using Windows 10, along with their respective set of fixation methods:

  • Upgrade to the Latest Version
  • Fix this error by utilizing the QuickBooks system repair tool
  • Turn off the antivirus program for a while and restart the device
  • Rename the INI file
  • Accessible the company file from the new folder location
  • Do re-installation by using the clean tool

With new updates, it is quite obvious that the old QuickBooks wouldn’t work too as there can be compatibility issues.

Currently, the latest version of QB is available in QuickBooks 2016, so people kindly update to 2016 so that you avoid any problem arising out of compatibility in the future.

If it happens to you that you have to try to use QB and yet it crashes, you can try the steps below and get it fixed-

Solution One: Upgrade to the Latest Version

The QB users can upgrade to QuickBooks 2016 following the steps mentioned below-

  • QuickBooks 2015 and QuickBooks 2016 R1 to R6– To make your QuickBooks of this version work smoothly on the new update 2016 R7, make sure that you have .NET Framework enabled on your system because otherwise this feature is disabled by default by Microsoft. You need to open the Start menu and then type Turn Windows feature ON or OFF. Now click on the Turn Windows feature ON or OFF. After this, you will see an option to enable .NET Framework 3.5. If it is enabled, that is cool, and if not click on Turn ON. Now reboot the system. On the other hand, if it is already enabled, you can skip the method
  • QuickBooks 2014 and earlier– To upgrade to QuickBooks 2016 R7, make sure to have the requirements as stated by Intuit. The operating system should be upgraded to Windows 10, you need to have all the editions including 64-bit, and there should be hardware and software compatibility too. Firewalls and antivirus too should be compatible.

Points to Remember

Now that you have decided against upgrading to QuickBooks 2016, there are things you need to keep in mind.

  • You need to be signed in as an administrator to update the file otherwise you won’t be able to get it fixed
  • The upgrade shouldn’t be done over a network. It will avoid the chances of your file being damaged
  • As an upgraded version of QuickBooks will not open in the earlier versions of Windows, make sure that the Windows is updated to Windows 10
  • Enterprise files cannot be converted to QuickBooks
  • You must verify the data file and in case the verification fails, use the Qbwin.log file to locate and resolve the issue

Unable to Use QuickBooks 2011 in Windows 10

Quick Steps to Upgrade to QuickBooks

Below are mentioned steps that can help you to Upgrade to QuickBooks:

  • Launch the new version of QuickBooks and then choose File>Restore Company File
  • Now click Open Company File and then click Next
  • Browse to your data file and click Open
  • You will be redirected to Move Company File after which you can follow the given instructions
  • On the Update Company File for Newer Version, read the details
  • Now update it
  • The message” You are about to open Company File using Newer Version of QuickBooks, do you want to continue?” will appear. You need to click on Yes
  • Once the file is updated, search for the file through the hard drive by typing .QBW files. While you are searching, you must include all the hidden files and folders in the search field

Now you have a successful upgrade to the newer version of QuickBooks with all the new features included. Have fun incorporating Windows 10 and QB by having a seamless experience.

Be patient while following the steps as it may be time con sum but the result is worth the wait.

Solution Two: Fix this error by utilizing the QuickBooks system repair tool

Use the below steps to utilize the QuickBooks system repair tool:

  • In the first step, download & install the QuickBooks Repair tool from the intuit website
  • Then, save the downloaded file in the local folder 
  • Now, you have to close all running programs and install this tool 
  • Scan processing  takes little time to find and repair the damaged issues
  • Once your issue is fixed, then restart your system to track your business accountancy again

Solution Three: Turn off the antivirus program for a while and restart the device

Sometimes installed anti-virus might be blocking you from running any online software because of security issues. To fix it, go with the below-mentioned guidelines 

  • First of all, restart your device 
  • Update the upgraded configurations 
  • If this error still appears on your screen, then turn off your antivirus activation mode

Solution Four: Rename the INI file with the following steps:

  • Go to the INI file and right-click on it 
  • Choose the “Rename” option
  • Then, rename the QBWUSER.INI record and remove the rundown before you open the company file
  • Then, delete the name of the entitlement DataStore.ECML file
  • Follow on-screen guidelines to start the program and to open the test company file

Solution Five: Accessible the company file from the new folder location

If you want to access the company file from a new folder location you could access and utilize it via the given steps:

  • In the first step, hit the Window + E key simultaneously from your keyboard
  • Then, a new window will appear on your screen 
  • Now, you have to locate the data files with the .qbw extension
  • After finding the file, hit right-click on it  
  • Select the “Copy” option 
  • Open the C:\ Drive and then create a new folder 
  • Rename the folder as the QBTEST
  • Go to the QBTEST folder and paste that copied file 
  • Hold click on the CTRL key and QuickBooks will appear on your screen 
  • From the available preferences, enter your click on “Restore an Existing Company”
  • To view the final results, open your QBTEST folder and check whether the issue is resolved or not

Solution Six: Do re-installation by using the clean tool

If all the given solutions are unable to fix this error, then switch to the re-installation process. To find better results utilize the QuickBooks clean install tool.

Know more about some common issues that you might be facing in your QuickBooks Desktop

QuickBooks Not working QuickBooks Installation ErroQB has stopped working in multiuser 
QuickBooks Won’t OpenQuickBooks Sync Manager not workingQuickBooks Backup Not Working
QuickBooks has stopped working QB multi-user Mode Not working QuickBooks Freezing Up
QuickBooks is Not online QuickBooks Not Opening QuickBooks Not responding


  1. What are the significant causes of QuickBooks’ won’t open error?

    💠 When there is a long company file name exceeding the given limit
    💠 Damaged hard drive
    💠 Improper installation
    💠 Missing QBWUSER.INI file
    💠 An outdated Operating system causes the update error.

  2. What are the primary symptoms of QuickBooks that do not start errors?

    💠 QuickBooks sudden freeze while executing the same applications
    💠 System periodically freezes
    💠 Company file fails to open in QuickBooks.
    💠 System responds slowly

  3. How can I rename the QBWUSER.INI file in QuickBooks?

    Renaming or deleting the QBUSER.INI file is used to delete all the saved information in the existing opened files.

    Here are the steps:

    💠 Firstly press the Windows + E button altogether
    💠 After that, below the organize option on the top left corner, hit on the folder, and click on search options
    💠 Hit on the View tab
    💠 Under the Advanced Setting
    💠 Choose the Hidden Hides and Folders tab
    💠 Select the show hidden file & folders option
    💠 Click OK button
    💠 Once done, locate My computer
    💠 Click C: drive >> Documents >> [your username] >> Local settings >> Application data >> Intuit >> QuickBooks
    💠 Now give a right-click on the QBWUSER.INI file 
    💠 Click on the delete button and then hit on the rename option

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