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How to Fix Payroll Mistakes in QuickBooks?

Payroll Mistakes in QuickBooks

QuickBooks offers several features along with tools that cut down manual labor along with the possibility of any error. However, since this application is operated by the user, it is quite likely that errors will occur when registering figures.

It can depend, ranging from one small mistake to a huge one. But, you need not worry. These issues can be fixed by performing some easy steps. In today’s article, we will talk about how to fix the payroll mistakes in QuickBooks which are quite common. If you too have faced a similar issue, it is recommended that you keep reading this article till the end.

What is the meaning of Payroll Errors in QuickBooks?

When a business is run, it is important to make sure that the payroll is in order. But, even if several precautions are taken, certain errors are bound to happen that can further trigger other payroll errors.

You are likely to come across many payroll errors because of the corruption of present registry files or lack of files in the Windows system. Wrong installation of the software is one more common issue. You can also experience some payroll update issues when some rejected files are left when the software is uninstalled.

Let us learn some reasons behind the occurrence of payroll mistakes in QuickBooks.

What can trigger the Payroll Mistakes in QuickBooks?

Here are some of the reasons behind the occurrence of the Payroll Mistakes in QuickBooks:

  • Corrupted QuickBooks Company file
  • In the payroll folder, a particular tax table file is corrupted
  • Wrong billing information
  • QuickBooks software users are not registered

How to rectify QuickBooks Payroll Mistakes when an overpayment is done?

There can be scenarios where you overpay an employee. In such a scenario, you need to edit the journal entry in your particular books of account along with balancing the amount overpaid. Here are the steps you need to implement:

  • First, connect with the payroll provider and look for the precise overpaid amount of money
  • Open QuickBooks
  • Click on the Accountant menu
  • Select the option, Make Journal Entries
  • Type the Entry Number and Date for the Journal Entry in the provided fields
  • Navigate to the Account section
  • Choose the Checking amount along with the right payroll account
  • Navigate to the Credit section
  • Enter the amount that is overpaid for the particular checking amount
  • Now, you must move to the Debit section
  • Type the overpaid sum for the particular payroll account
  • Enter the name of your employees
  • Press the Save and Close button
  • With the balanced amount, you can reconcile from here

How to resolve a mistake in a Payroll Check?

There can be several kinds of issues that you can make in a payroll check, where the wrong details are added by mistake.

In case the paycheck is not issued or cashed, you can repair the issue by making edits to the original check:

  • Open your QuickBooks account
  • Now find the paycheck of the Employee and then open it
  • Now, you will see the Review Paycheck screen
  • Press the Unlock Net Pay button
  • Now you must override the numbers to repair the deduction problems
  • Verify the information once more to avoid any further problems
  • Press the OK button
  • Now, it is possible to reprint the paycheck

However, if the paycheck has been executed, the only way to fix the error is to generate a reimbursement check and edit the liability to balance your particular report.

In this way you can modify the liability:

  • In your QuickBooks, press the Employees tab
  • Choose the option, Payroll Taxes and Liabilities
  • Select to Edit the Payroll Liability
  • Enter the right dates in the fields given below
  • Choose the Employee button
  • Shift to the Item Name section
  • Now you must choose the present tax item carefully
  • Here, type the negative excess amount
  • Press the OK button

How to Rectify Direct Deposit Payroll in QuickBooks?

Users often make mistakes in their gross pay for their particular payroll while accessing direct deposit. To fix it, the payroll can either be canceled or the gross pay and be changed, based on the situation.

Here are the instructions stated below to make the changes:

  • First, check the present payroll status
  • In QuickBooks, click the Employees tab
  • Choose the option, My Payroll Service
  • Select Billing/Account Information
  • With the help of the login details, move ahead in Intuit
  • Navigate to the Direct Deposit window
  • Press on the View Payroll Activity
  • In the given field, type the Direct Deposit PIN
  • Step 9: Search for the check to cancel or stop
  • In case it can be canceled, press on Employees once more
  • Click on Void/Edit Paychecks
  • Shift to the section for Show Paychecks from/through. Over here, you must change the dates as per the date given in the check
  • Select the check that needs to be canceled
  • Click the Void button
  • In case the program displays a permission box, choose Yes
  • Click Void once more
  • Acknowledge the Terms and Conditions
  • If you wish to cancel several checks, implement the procedure once more and shut the window
  • Navigate to the Employees tab
  • Press Send Payroll Data
  • Click the Send button
  • Direct Deposit will not include such checks

What are the Common QuickBooks Desktop Payroll issues?

Here is a list of the common QuickBooks Desktop Payroll issues:

How to fix Common QuickBooks Payroll issues?

To fix these issues, you need to implement the steps provided below:

Troubleshooting 1: Try Uninstall or reinstall QuickBooks

  • First, press on the Windows Start icon. Now choose the option, Control Panel
  • Next, in the Programs section, press on the option, Uninstall a Program
  • Now, choose the required QuickBooks Payroll that you wish to uninstall. Now press on the option, Uninstall/Change. It may be time-consuming to uninstall the program
  • After the uninstallation is complete, you need to reboot the system
  • Post that, choose the QuickBooks Payroll program you want to uninstall
  • Now, press on the Uninstall/Change option. It may be time-consuming to uninstall the program
  • After the uninstallation is complete, you must reboot the system
  • Now reinstall the QuickBooks Payroll software

Troubleshooting 2: Run a QuickBooks Repair

  • First, press the Start button
  • Now choose Control Panel. Next, choose the QuickBooks program.
  • Now press Remove/Change
  • Press Next on the screen for QuickBooks Installation
  • Choose Repair. Press Next and then hit Repair on the screen for QuickBooks Maintenance
  • Lastly, press Finish on the screen for QuickBooks Maintenance Complete

Troubleshooting 3: Remove the QuickBooks Installation folders manually

Here is the list of the QuickBooks Installation folders that can be erased manually:

  • C:\Program Files\Intuit
  • C:\Program Files\Common Files\Intuit
  • C:\Documents and Settings\All Users\Application Data\Intuit
  • C:\Documents and Settings\All Users\Application Data\Common Files\Intuit
  • C:\Documents and Settings\All Users\Documents (Shared Documents)\Intuit

Troubleshooting 4: Rename the CPS Folder

  • Before moving ahead, you must update the QuickBooks Payroll Tax Table
  • Now, you need to check whether the issue is fixed or not. In case the error still exists, then execute the steps below:
    • Open My Computer. Now navigate to the Local Drive C:\Program Files\Intuit\QuickBooks 20XX\Components\Payroll\CPS
    • XX is the QuickBooks version year
    • You must rename the CPS folder to CPSOLD. Find out if the error is fixed or not.

You must update the QuickBooks Payroll tax Table once more and see if the issue is fixed or not. In case the error persists, then implement the next solution.

Troubleshooting 5: Run Reboot.Bat

Run Reboot.Bat helps repair common payroll issues. It is present in the QuickBooks folder. For this, you need to implement the steps given below:

  • Firstly, you need to shut the QuickBooks Desktop/Payroll
  • Now, you must open the QuickBooks folder where the particular Run Reboot.bat file is kept
  • Next, as an Admin, run the file
  • Once the above step is completed, the Dos command is visible and it will open and run. Till the process is complete and shuts on its own, keep waiting
  • Make sure the window is not closed manually. Once it is closed on its own, you need to reboot the system
  • Now launch QuickBooks Desktop and see if the issue persists or not.

Troubleshooting 6: Digital Signature Installation

  • Firstly, you need to go to C: \Program Files\Intuit\QuickBooks.
  • Search for the particular QBW32.exe file in the specific QuickBooks folder
  • Click right on the file and then choose Properties in the given drop-down menu
  • Navigate to the tab for Digital Signatures. Ensure that from the signature list, you select Intuit
  • Choose the Details menu item
  • Choose View Certificate from the menu of the Digital Signature Details screen
  • Navigate to the Install Certificate option
  • When the Finish message comes on your screen, press Next
  • Now press on the Finish Key and start your system again
  • Open QuickBooks Desktop and download the payroll/QuickBooks update again once the machine is rebooted properly.

Troubleshooting 7: Disable the User Account Control

Implement the steps given below to edit the UAC settings in Windows 7, 8, 8.1, and 10.

  • Press and hold the key R + Windows on your keyboard. It will open the Windows Run program
  • In the screen, enter Control Panel and then press OK
  • Now, press the User Accounts and then choose the option, User Account (Classic View)\
  • Now, navigate to the option, Change user account control settings. Now choose the Never Notify option.

Final Words

We hope that now you have understood how to repair payroll mistakes in QuickBooks. We have shared all the information related to the topic.

Still, if you have any doubts, you can get in touch with our team of experts. Call us at 1800-892-1352

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