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QuickBooks Backup Error

QuickBooks Backup Error

The QuickBooks Backup Error is a frightening situation that prevents the program from backing up your important financial information/data. Your financial data is the backbone of your business, and an unintentional loss of it can cause your business to free-fall. The Common QuickBooks Backup Error could be caused by a number of factors.

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Hardware failure or data damage caused by a virus or malware infection are just a few of the reasons. To avoid data loss, it’s a good idea to back up your critical financial data on a regular basis. In this article, we’ll delve deeper into the causes of the Common QuickBooks Backup Error and feasible troubleshooting solutions.

Are you unable to take backup of your company file on QuickBooks or getting QuickBooks backup error or facing restoring problems along with few others like:

  • QuickBooks 2016 backup failed
  • QuickBooks backup error rebuild
  • QuickBooks backup warning failed
  • QuickBooks restore backup failed
  • QuickBooks local backup not working
  • QuickBooks scheduled backup not working
  • QuickBooks restore failed invalid format
  • QuickBooks crashes when restoring backup
  • QuickBooks POS 2013 restore backup failed
  • Detected a problem that prevents backup from continuing
  • QuickBooks restore failed cannot remove log file
  • QuickBooks encountered a problem attempting to backup

QuickBooks Running Slow | QuickBooks Not Responding | QuickBooks Unexpected Error

What Prompts Common QuickBooks Backup Error?

The warning message “QuickBooks unable to backup company file” or “QuickBooks backup failed” can be caused by a variety of software issues. Some of the possible factors that are responsible for QB backup failure issue are listed below:

  • QuickBooks company file data has been damaged.
  • The setting of the wrong backup path can cause QuickBooks to freeze.
  • And if enough space is not available on the memory to store the backup files.
  • If the company file name is exceeding the limit of the 65 characters
  • The size of the company file is more than 3 GB.
  • When the Company backup file is stored on the external device
  • One of the most common causes of backup failure is a corrupt company file
  • A backup problem can also arise when there is no storage device available to save the backup
  • When the backup path is faulty, a QuickBooks backup freezes, and you may not be able to continue with the backup process.
  • The backup file size limit in QuickBooks is 3GB, and if the file to be backed up exceeds this limit, QuickBooks Desktop may be unable to backup the company file. (If the backup file’s size exceeds the limit, try condensing the data file first and then taking another backup.)
  • When the file name of the company is longer than 65 characters.
  • QuickBooks is unable to access company files over the network due to a missing or damaged Network Data file. (Running QuickBooks Database Server Manager can assist you in resolving network configuration file issues.)

Before Moving To The Exact Solution, You Need To Consider Below Points

  • Ensure the media you would like to use to take backup of our QuickBooks company files have enough storage space. This is because the latest version of QuickBooks comes with heavier size, especially after QuickBooks 2007 than the earlier versions due to their enhanced security features.
  • It is very important to note that at times the external storage devices may get damaged due to unwanted reasons. That’s why it is highly recommended to use absolutely new CD, USB flash drive or Zip disk to take the backup of your QuickBooks company files.
  • Do you know that before taking backup of your company files, QuickBooks check the genuineness of the data? And in case, if the data doesn’t come out to be clear, you will get a verification error and you wont be able to take the backup. It will come to a halt instantly. In order to fix the problem to rebuild the data and once again verify the data. Once it comes out clear, you can proceed to take the backup.
  • Also, there might be instances or situations when you may be required to continually rebuild your data file while taking backup, and there might be a poor connection between your PC and the location of your data- due to which you may not be able to run a backup. To fix the problem, make sure to that the connection is good. In case you are using any kind of removable storage media, ensure it is properly inserted/connected.
  • Sometimes, Windows permission error might also create a problem while taking backup. Which means you may nit get Windows permission to transfer files to the location where you want to run a backup. In order to fix the Windows permission error, look out for Microsoft Help “Folder permissions” to know more about folder permissions for Microsoft Windows.
  • Always remember, if you want to take a scheduled backup, ensure to store Windows login information in the backup schedule. And also that the user login has the permission by Windows to transfer the data at a specified location.
  • In case, unfortunately, the backup process fails in between, you can even check the location where you backup log file is saved. For “Windows XP or Windows 2000 check at C:\Documents and Settings\(your user name)\Local Settings\Application Data\intuit\Quickbooks\log\qbbackup.log” and for Windows Vista at “ C:\Users\(your user name)\App Data\Local\intuit\Quickxbooks\log\qbbackup.log.”

Prior Hacks Have Been Avoided Happening Common QuickBooks Backup Error Again

  • In the company file name, there are no special characters[!@#$ percent &/*-].
  • If the company file is on a server, a flash drive, or a remote location, saves it first. Then try to create a backup file in local storage.
  • Save the company file in an external location, such as a server, a flash drive, etc.
  • If the file is from a previous version of QuickBooks, you may need to make it compatible with your current version of QuickBooks before creating a backup.

Need not worry, just try and follow the given below solutions to troubleshoot the problem and take backup of your company files on QuickBooks successfully.

However, if you are unable to locate the qbbackup.log file, it is possible that the file is hidden in Windows.

1. Locate the qbbackup.log file for Windows XP follow the below steps:

  • Right-click on the Windows Start button
  • Now click on Explore and then go to Tools
  • Go to Folder Options and then click on the View tab.
  • Click on Show hidden files and folders.

2. Locate the qbbackup.log file for Windows Vista do the following steps:

  • Right-click on the Windows Start button.
  • Now click on Explore and then click on the Organize drop-down menu
  • Now click on Folder and Search Options.
  • After that click on the View tab
  • Now go the Hidden files and folders, click on Show hidden files and folders.

Solution: How to Perform the Backup Process

1. Step One: Create a backup of the company file:

💠 Open your QuickBooks
💠 Locate file option
💠 Choose switch to single-user mode.
💠 Re-locate file menu and click on Backup company
💠 Choose the option named create Local Backup.
💠 In the appearing window, hit on Local Backup and then choose the Next button.
💠 Discover Local Bank only option and give a click on Browse
💠 Choose the preferred location to save the backup company file.
💠 Adjust the number of backups you need to keep. It is an optional step.
💠 Run a test to ensure that the backup file is in proper format and contain accurate data
💠 Once you are prepared, and then click on OK.
💠 Choose Save it now and then hit on the Next button.
💠 Once done, you will get a notified message that a single backup company file is created.

2. Step Two: Apply Backup settings

Locate the file option and then click on Backup Company to view the information regarding the backup. It will help you to view the time & date of the backup in the future.

Here are the steps you need to follow for modifying the backup preferences:

💠 Locate the file
💠 Click on Backup Company
💠 Choose the Create Local Backup option
💠 Hit on options
💠 Perform changes and then click OK

However, before trying the afore-mentioned solutions, it is recommended to open QuickBooks and try to take backup of your company files once again. It might be possible that you may have unintentionally clicked the Cancel button, which might have stopped QuickBooks to take backup. However, if you are still unable to take the backup, try the aforementioned solutions.

Other Instances when you face Backup Issues with QuickBooks

Backup failed error in QuickBooks

Creating a backup or rebuild QuickBooks abort error

QuickBooks backup error 107

QuickBooks backup error 179

QuickBooks backup error 2108

QuickBooks backup error 21462 33087

QuickBooks Backup Error 2222

QuickBooks Backup Error 2277

QuickBooks Backup Error 2811

QuickBooks Backup Error Drive Specified Could Not Be Accessed

Final Words!

Hopefully, this should get the Common QuickBooks Backup Error resolved. The Common QuickBooks Backup Error should now be resolved. We discussed the causes of it in this article, as well as the methods for resolving it. If you’re still having trouble with QuickBooks backups or are unable to create the QBB despite following the procedures outlined above. Consequently, you’re suggested to use our Live Chat option available all round the clock, simply leave your queries on the empty box and the team will get back to you with appropriate solutions. 

You might also interested to read topic on How to Create a Backup using Intuit Data Protect (IDP).


  1. What if I got an error while doing a backup of my company file showing the file name is not correct then what to do to fix this QuickBooks backup problem?

    This means that you have to rename the company file to make it correct and resolve the error.

    The steps are:-

    1. Go to the file of which you want to change the name
    2. Now right-click on the file
    3. Select rename option
    4. Write the new file name and make sure to not write any special characters
    5. Press Enter button to rename it and you are done.

  2. What triggers the QuickBook backup problems?

    There are many reasons that cause QuickBooks backup problems such as the storage device is not available. The backup is now not connected to your computer. The company file is damaged for many other reasons.

  3. Is the QuickBooks File doctor tool works to fix QuickBooks backup problems?

    The company file got affected by this error. The QuickBooks File Doctor tool can help in fixing the issues you are facing in your data files.  So, run the tool and fix the issue easily with a few steps. run the tool hub then run the file doctor tool and repair the data file to fix the glitches.

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